Key Ports

"Failed to connect to the service. This could be due to improper proxy or
firewall settings. Please Review your proxy and firewall settings. Proxy
settings can be accessed through Windows Live Messenger Options. For Firewall
settings, please see the retailer's instructions."

how do i fix this?

Greetings Natural,

In order for Messenger to connect, it needs to be able to make outgoing connections on port
80 or 1863 and port 443 (all TCP). Normally if you're seeing a key ports problem, either
there's a network problem preventing you from connecting to the Messenger service or you have
a software firewall which is blocking Messenger from connecting to these ports.

Could either be the case in your scenario? If not, it would be helpful to know your
location/setup details.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Natural" <> wrote in message
news5494171-B43D-4EB9-BBE8-...
> "Failed to connect to the service. This could be due to improper proxy or
> firewall settings. Please Review your proxy and firewall settings. Proxy
> settings can be accessed through Windows Live Messenger Options. For Firewall
> settings, please see the retailer's instructions."
>
> how do i fix this?