Keyboard Freezes

Hi,

I'm running Vista Home Premium, 160 GB hard drive, 2 GB memory, Mozilla
Suite browser and mail, and McAfee Suite with antivirus, etc.. About
once per week, and with no particular pattern, my keyboard freezes. As
per Toshiba support, I turn off the A.C. power supply, and remove the
battery from the Toshiba Satellite laptop. After a minute or so, I
return the battery to the unit, turn on the A.C., and start the laptop.
It gives a message that Windows did not turn off, and offers me a choice
of how to start. Making no choice, it then starts normally after about
30 seconds.

Any clue as to why this happens, and what I can do to stop it?

Thanks.

Morton

Have your updated all the drivers and BIOS from Toshiba's site?

Click Tech Support Center on Left Menu and enter your model.

http://www.csd.toshiba.com/cgi-bin/t...su_sc_home.jsp

"Morton" <> wrote in message
newsnqvi.648$...
> Hi,
>
> I'm running Vista Home Premium, 160 GB hard drive, 2 GB memory, Mozilla
> Suite browser and mail, and McAfee Suite with antivirus, etc.. About once
> per week, and with no particular pattern, my keyboard freezes. As per
> Toshiba support, I turn off the A.C. power supply, and remove the battery
> from the Toshiba Satellite laptop. After a minute or so, I return the
> battery to the unit, turn on the A.C., and start the laptop. It gives a
> message that Windows did not turn off, and offers me a choice of how to
> start. Making no choice, it then starts normally after about 30 seconds.
>
> Any clue as to why this happens, and what I can do to stop it?
>
> Thanks.
>
> Morton

Spirit wrote:
> Have your updated all the drivers and BIOS from Toshiba's site?
>
> Click Tech Support Center on Left Menu and enter your model.
>
> http://www.csd.toshiba.com/cgi-bin/t...su_sc_home.jsp
>
> "Morton" <> wrote in message
> newsnqvi.648$...
>> Hi,
>>
>> I'm running Vista Home Premium, 160 GB hard drive, 2 GB memory,
>> Mozilla Suite browser and mail, and McAfee Suite with antivirus, etc..
>> About once per week, and with no particular pattern, my keyboard
>> freezes. As per Toshiba support, I turn off the A.C. power supply, and
>> remove the battery from the Toshiba Satellite laptop. After a minute
>> or so, I return the battery to the unit, turn on the A.C., and start
>> the laptop. It gives a message that Windows did not turn off, and
>> offers me a choice of how to start. Making no choice, it then starts
>> normally after about 30 seconds.
>>
>> Any clue as to why this happens, and what I can do to stop it?
>>
>> Thanks.
>>
>> Morton
>

Hi,

Thanks for the tip. I did that, and downloaded 8 upgrades. I hope that
my problem is now solved.

Thanks again.

Morton

Spirit wrote:
> Have your updated all the drivers and BIOS from Toshiba's site?
>
> Click Tech Support Center on Left Menu and enter your model.
>
> http://www.csd.toshiba.com/cgi-bin/t...su_sc_home.jsp

Hi Spirit,

I updated all drivers and BIOS from Toshiba. The keyboard still freezes
every few days, as before. As before, stopping A.C. and D.C. power for a
minute leads to an incomplete Windows close down, and a good normal
restart. Mystery.

Thanks.

Morton
>
> "Morton" <> wrote in message
> newsnqvi.648$...
>> Hi,
>>
>> I'm running Vista Home Premium, 160 GB hard drive, 2 GB memory,
>> Mozilla Suite browser and mail, and McAfee Suite with antivirus, etc..
>> About once per week, and with no particular pattern, my keyboard
>> freezes. As per Toshiba support, I turn off the A.C. power supply, and
>> remove the battery from the Toshiba Satellite laptop. After a minute
>> or so, I return the battery to the unit, turn on the A.C., and start
>> the laptop. It gives a message that Windows did not turn off, and
>> offers me a choice of how to start. Making no choice, it then starts
>> normally after about 30 seconds.
>>
>> Any clue as to why this happens, and what I can do to stop it?
>>
>> Thanks.
>>
>> Morton
>

I would definitely get Toshiba's Support involved.... things like this
get worse not better often.

"Morton" <> wrote in message
news:AXMvi.46$...
> Spirit wrote:
>> Have your updated all the drivers and BIOS from Toshiba's site?
>>
>> Click Tech Support Center on Left Menu and enter your model.
>>
>> http://www.csd.toshiba.com/cgi-bin/t...su_sc_home.jsp
>
> Hi Spirit,
>
> I updated all drivers and BIOS from Toshiba. The keyboard still freezes
> every few days, as before. As before, stopping A.C. and D.C. power for a
> minute leads to an incomplete Windows close down, and a good normal
> restart. Mystery.
>
> Thanks.
>
> Morton
>>
>> "Morton" <> wrote in message
>> newsnqvi.648$...
>>> Hi,
>>>
>>> I'm running Vista Home Premium, 160 GB hard drive, 2 GB memory, Mozilla
>>> Suite browser and mail, and McAfee Suite with antivirus, etc.. About
>>> once per week, and with no particular pattern, my keyboard freezes. As
>>> per Toshiba support, I turn off the A.C. power supply, and remove the
>>> battery from the Toshiba Satellite laptop. After a minute or so, I
>>> return the battery to the unit, turn on the A.C., and start the laptop.
>>> It gives a message that Windows did not turn off, and offers me a choice
>>> of how to start. Making no choice, it then starts normally after about
>>> 30 seconds.
>>>
>>> Any clue as to why this happens, and what I can do to stop it?
>>>
>>> Thanks.
>>>
>>> Morton
>>

Spirit wrote:
> I would definitely get Toshiba's Support involved.... things like this
> get worse not better often.

Thanks a lot. I'll call Toshiba again. They have not been too helpful in
the past; let's hope that they are better now.

Morton
>
> "Morton" <> wrote in message
> news:AXMvi.46$...
>> Spirit wrote:
>>> Have your updated all the drivers and BIOS from Toshiba's site?
>>>
>>> Click Tech Support Center on Left Menu and enter your model.
>>>
>>> http://www.csd.toshiba.com/cgi-bin/t...su_sc_home.jsp
>> Hi Spirit,
>>
>> I updated all drivers and BIOS from Toshiba. The keyboard still freezes
>> every few days, as before. As before, stopping A.C. and D.C. power for a
>> minute leads to an incomplete Windows close down, and a good normal
>> restart. Mystery.
>>
>> Thanks.
>>
>> Morton
>>> "Morton" <> wrote in message
>>> newsnqvi.648$...
>>>> Hi,
>>>>
>>>> I'm running Vista Home Premium, 160 GB hard drive, 2 GB memory, Mozilla
>>>> Suite browser and mail, and McAfee Suite with antivirus, etc.. About
>>>> once per week, and with no particular pattern, my keyboard freezes. As
>>>> per Toshiba support, I turn off the A.C. power supply, and remove the
>>>> battery from the Toshiba Satellite laptop. After a minute or so, I
>>>> return the battery to the unit, turn on the A.C., and start the laptop.
>>>> It gives a message that Windows did not turn off, and offers me a choice
>>>> of how to start. Making no choice, it then starts normally after about
>>>> 30 seconds.
>>>>
>>>> Any clue as to why this happens, and what I can do to stop it?
>>>>
>>>> Thanks.
>>>>
>>>> Morton
>
>