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Kodak Easyshare Software unable to startup

 
 
Marylou
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Posts: n/a

 
      09-14-2007
After deleting the old program, cleaning up my VIsta Windows Home Premium
computer I re-installed the Kodak Easy Share. When it finally attempts to
open I get an error message saying that it is Microsoft's problem and gives
me a solution. The downloadable solution then says it's not relevant to my
system. Anyone have any ideas about how to get this to work on my new
computer??
--
Marylou
 
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Michael Solomon
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      09-14-2007


"Marylou" <> wrote in message
news:F800A9EE-0EF5-4AE9-9A3B-...
> After deleting the old program, cleaning up my VIsta Windows Home Premium
> computer I re-installed the Kodak Easy Share. When it finally attempts to
> open I get an error message saying that it is Microsoft's problem and
> gives
> me a solution. The downloadable solution then says it's not relevant to
> my
> system. Anyone have any ideas about how to get this to work on my new
> computer??
> --
> Marylou

How did you delete the old program? Please explain the process/procedure
you used for "Cleaning up my Vista Windows Home Premium computer" as the
methodology may be related to the issue. Also, when you state you
reinstalled Kodak Easy Share, did you first check the Kodak site to make
sure you had the latest Vista compatible version of the software?

--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

 
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Marylou
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Posts: n/a

 
      09-14-2007
Ok, when I got my new Vist Home Premium computer from Dell, I transferred all
programs and files from my old XP Dell Computer via a Belkin transfer cable.
The Kodak program I transferred did not work and I was informed by Kodak that
I should not have transferred the program. The advised me to uninstall and
re-install the program in the following manner:

Repair the program
Uninstall the program.
Download and use their Utility Cleanup Tool (closing all programs including
security programs)
Initiate the disk cleanup and delete temporary internet files, empty recycle
bin, and delete temporary files.
I then closed all running startup programs and restarted my computer.
Upon restart I installed the new program from the Kodak site for Vista.
Kodak advised me to custom install it with only the basic software and the
printer dock.
After the install, before restarting the computer, I enabled the start up
programs I had previously disabled.
After the restart the program opened and only got to the 3rd set up screen
when the program was shut down as not operating correctly by microsoft. This
is when I was advised there was a Microsoft Vista issue and they sent me a
solution that was subsequently not applicable.

Now I am stuck and it seems Kodak is too since I have yet to get another
answer from them to follow up on.
--
Marylou


"Michael Solomon" wrote:

>
>
> "Marylou" <> wrote in message
> news:F800A9EE-0EF5-4AE9-9A3B-...
> > After deleting the old program, cleaning up my VIsta Windows Home Premium
> > computer I re-installed the Kodak Easy Share. When it finally attempts to
> > open I get an error message saying that it is Microsoft's problem and
> > gives
> > me a solution. The downloadable solution then says it's not relevant to
> > my
> > system. Anyone have any ideas about how to get this to work on my new
> > computer??
> > --
> > Marylou

> How did you delete the old program? Please explain the process/procedure
> you used for "Cleaning up my Vista Windows Home Premium computer" as the
> methodology may be related to the issue. Also, when you state you
> reinstalled Kodak Easy Share, did you first check the Kodak site to make
> sure you had the latest Vista compatible version of the software?
>
> --
> Michael Solomon
> Backup is a PC user's best friend
> DTS-L.Org: http://www.dts-l.org/
>

 
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Michael Solomon
Guest
Posts: n/a

 
      09-14-2007


"Marylou" <> wrote in message
news:6DA3FF0D-AC0A-4EE7-B9AA-...
> Ok, when I got my new Vist Home Premium computer from Dell, I transferred
> all
> programs and files from my old XP Dell Computer via a Belkin transfer
> cable.
> The Kodak program I transferred did not work and I was informed by Kodak
> that
> I should not have transferred the program. The advised me to uninstall
> and
> re-install the program in the following manner:
>
> Repair the program
> Uninstall the program.
> Download and use their Utility Cleanup Tool (closing all programs
> including
> security programs)
> Initiate the disk cleanup and delete temporary internet files, empty
> recycle
> bin, and delete temporary files.
> I then closed all running startup programs and restarted my computer.
> Upon restart I installed the new program from the Kodak site for Vista.
> Kodak advised me to custom install it with only the basic software and the
> printer dock.
> After the install, before restarting the computer, I enabled the start up
> programs I had previously disabled.
> After the restart the program opened and only got to the 3rd set up screen
> when the program was shut down as not operating correctly by microsoft.
> This
> is when I was advised there was a Microsoft Vista issue and they sent me a
> solution that was subsequently not applicable.
>
> Now I am stuck and it seems Kodak is too since I have yet to get another
> answer from them to follow up on.
> --
> Marylou
>
>
> "Michael Solomon" wrote:
>
>>
>>
>> "Marylou" <> wrote in message
>> news:F800A9EE-0EF5-4AE9-9A3B-...
>> > After deleting the old program, cleaning up my VIsta Windows Home
>> > Premium
>> > computer I re-installed the Kodak Easy Share. When it finally attempts
>> > to
>> > open I get an error message saying that it is Microsoft's problem and
>> > gives
>> > me a solution. The downloadable solution then says it's not relevant
>> > to
>> > my
>> > system. Anyone have any ideas about how to get this to work on my new
>> > computer??
>> > --
>> > Marylou

>> How did you delete the old program? Please explain the process/procedure
>> you used for "Cleaning up my Vista Windows Home Premium computer" as the
>> methodology may be related to the issue. Also, when you state you
>> reinstalled Kodak Easy Share, did you first check the Kodak site to make
>> sure you had the latest Vista compatible version of the software?
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: http://www.dts-l.org/
>>

You should have let the installation complete and reboot the system before
re-enabling the startup programs. The install began with the system in one
condition but wasn't allowed to finish setup in that same condition, if I'm
reading you correctly.

Try this, disable startup programs one by one. After you disable, one,
reboot, then see if you can get Easy Share to work, Keep attempting to do
this, disabling each startup program one by one and first rebooting as that
program will already be started and see if you can get Easy Share to
complete the installation and work as necessary. Once you've accomplished
that, assuming you are able to accomplish that, enable the startup programs
one by one, rebooting after each one, then testing to be sure Easy Share
continues to function after enabling startup apps, one by one.


--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

 
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Marylou
Guest
Posts: n/a

 
      09-14-2007
thanks, I'll try anything at this point. I've been working on this 4 almost
2 weeks!
--
Marylou


"Michael Solomon" wrote:

>
>
> "Marylou" <> wrote in message
> news:6DA3FF0D-AC0A-4EE7-B9AA-...
> > Ok, when I got my new Vist Home Premium computer from Dell, I transferred
> > all
> > programs and files from my old XP Dell Computer via a Belkin transfer
> > cable.
> > The Kodak program I transferred did not work and I was informed by Kodak
> > that
> > I should not have transferred the program. The advised me to uninstall
> > and
> > re-install the program in the following manner:
> >
> > Repair the program
> > Uninstall the program.
> > Download and use their Utility Cleanup Tool (closing all programs
> > including
> > security programs)
> > Initiate the disk cleanup and delete temporary internet files, empty
> > recycle
> > bin, and delete temporary files.
> > I then closed all running startup programs and restarted my computer.
> > Upon restart I installed the new program from the Kodak site for Vista.
> > Kodak advised me to custom install it with only the basic software and the
> > printer dock.
> > After the install, before restarting the computer, I enabled the start up
> > programs I had previously disabled.
> > After the restart the program opened and only got to the 3rd set up screen
> > when the program was shut down as not operating correctly by microsoft.
> > This
> > is when I was advised there was a Microsoft Vista issue and they sent me a
> > solution that was subsequently not applicable.
> >
> > Now I am stuck and it seems Kodak is too since I have yet to get another
> > answer from them to follow up on.
> > --
> > Marylou
> >
> >
> > "Michael Solomon" wrote:
> >
> >>
> >>
> >> "Marylou" <> wrote in message
> >> news:F800A9EE-0EF5-4AE9-9A3B-...
> >> > After deleting the old program, cleaning up my VIsta Windows Home
> >> > Premium
> >> > computer I re-installed the Kodak Easy Share. When it finally attempts
> >> > to
> >> > open I get an error message saying that it is Microsoft's problem and
> >> > gives
> >> > me a solution. The downloadable solution then says it's not relevant
> >> > to
> >> > my
> >> > system. Anyone have any ideas about how to get this to work on my new
> >> > computer??
> >> > --
> >> > Marylou
> >> How did you delete the old program? Please explain the process/procedure
> >> you used for "Cleaning up my Vista Windows Home Premium computer" as the
> >> methodology may be related to the issue. Also, when you state you
> >> reinstalled Kodak Easy Share, did you first check the Kodak site to make
> >> sure you had the latest Vista compatible version of the software?
> >>
> >> --
> >> Michael Solomon
> >> Backup is a PC user's best friend
> >> DTS-L.Org: http://www.dts-l.org/
> >>

> You should have let the installation complete and reboot the system before
> re-enabling the startup programs. The install began with the system in one
> condition but wasn't allowed to finish setup in that same condition, if I'm
> reading you correctly.
>
> Try this, disable startup programs one by one. After you disable, one,
> reboot, then see if you can get Easy Share to work, Keep attempting to do
> this, disabling each startup program one by one and first rebooting as that
> program will already be started and see if you can get Easy Share to
> complete the installation and work as necessary. Once you've accomplished
> that, assuming you are able to accomplish that, enable the startup programs
> one by one, rebooting after each one, then testing to be sure Easy Share
> continues to function after enabling startup apps, one by one.
>
>
> --
> Michael Solomon
> Backup is a PC user's best friend
> DTS-L.Org: http://www.dts-l.org/
>

 
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Kue2
Guest
Posts: n/a

 
      09-14-2007

Hi Marylou
Make sure you close all anti-virus programs,Windows Defender & if you have
Spy-bot search & destroy exit it too before installing Kodak. I have Kodak
software here running fine. I am using Vista 64 ultimate.

"Marylou" <> wrote in message
news:54AC2B4C-CD94-41DC-9B0F-...
> thanks, I'll try anything at this point. I've been working on this 4
> almost
> 2 weeks!
> --
> Marylou
>
>
> "Michael Solomon" wrote:
>
>>
>>
>> "Marylou" <> wrote in message
>> news:6DA3FF0D-AC0A-4EE7-B9AA-...
>> > Ok, when I got my new Vist Home Premium computer from Dell, I
>> > transferred
>> > all
>> > programs and files from my old XP Dell Computer via a Belkin transfer
>> > cable.
>> > The Kodak program I transferred did not work and I was informed by
>> > Kodak
>> > that
>> > I should not have transferred the program. The advised me to uninstall
>> > and
>> > re-install the program in the following manner:
>> >
>> > Repair the program
>> > Uninstall the program.
>> > Download and use their Utility Cleanup Tool (closing all programs
>> > including
>> > security programs)
>> > Initiate the disk cleanup and delete temporary internet files, empty
>> > recycle
>> > bin, and delete temporary files.
>> > I then closed all running startup programs and restarted my computer.
>> > Upon restart I installed the new program from the Kodak site for Vista.
>> > Kodak advised me to custom install it with only the basic software and
>> > the
>> > printer dock.
>> > After the install, before restarting the computer, I enabled the start
>> > up
>> > programs I had previously disabled.
>> > After the restart the program opened and only got to the 3rd set up
>> > screen
>> > when the program was shut down as not operating correctly by microsoft.
>> > This
>> > is when I was advised there was a Microsoft Vista issue and they sent
>> > me a
>> > solution that was subsequently not applicable.
>> >
>> > Now I am stuck and it seems Kodak is too since I have yet to get
>> > another
>> > answer from them to follow up on.
>> > --
>> > Marylou
>> >
>> >
>> > "Michael Solomon" wrote:
>> >
>> >>
>> >>
>> >> "Marylou" <> wrote in message
>> >> news:F800A9EE-0EF5-4AE9-9A3B-...
>> >> > After deleting the old program, cleaning up my VIsta Windows Home
>> >> > Premium
>> >> > computer I re-installed the Kodak Easy Share. When it finally
>> >> > attempts
>> >> > to
>> >> > open I get an error message saying that it is Microsoft's problem
>> >> > and
>> >> > gives
>> >> > me a solution. The downloadable solution then says it's not
>> >> > relevant
>> >> > to
>> >> > my
>> >> > system. Anyone have any ideas about how to get this to work on my
>> >> > new
>> >> > computer??
>> >> > --
>> >> > Marylou
>> >> How did you delete the old program? Please explain the
>> >> process/procedure
>> >> you used for "Cleaning up my Vista Windows Home Premium computer" as
>> >> the
>> >> methodology may be related to the issue. Also, when you state you
>> >> reinstalled Kodak Easy Share, did you first check the Kodak site to
>> >> make
>> >> sure you had the latest Vista compatible version of the software?
>> >>
>> >> --
>> >> Michael Solomon
>> >> Backup is a PC user's best friend
>> >> DTS-L.Org: http://www.dts-l.org/
>> >>

>> You should have let the installation complete and reboot the system
>> before
>> re-enabling the startup programs. The install began with the system in
>> one
>> condition but wasn't allowed to finish setup in that same condition, if
>> I'm
>> reading you correctly.
>>
>> Try this, disable startup programs one by one. After you disable, one,
>> reboot, then see if you can get Easy Share to work, Keep attempting to do
>> this, disabling each startup program one by one and first rebooting as
>> that
>> program will already be started and see if you can get Easy Share to
>> complete the installation and work as necessary. Once you've
>> accomplished
>> that, assuming you are able to accomplish that, enable the startup
>> programs
>> one by one, rebooting after each one, then testing to be sure Easy Share
>> continues to function after enabling startup apps, one by one.
>>
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: http://www.dts-l.org/
>>


 
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Janice
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Posts: n/a

 
      09-21-2007
Hi Marylou,
Did you ever get this to work. I am having the same problem.
--
Janice Lide


"Marylou" wrote:

> After deleting the old program, cleaning up my VIsta Windows Home Premium
> computer I re-installed the Kodak Easy Share. When it finally attempts to
> open I get an error message saying that it is Microsoft's problem and gives
> me a solution. The downloadable solution then says it's not relevant to my
> system. Anyone have any ideas about how to get this to work on my new
> computer??
> --
> Marylou

 
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