Ok, when I got my new Vist Home Premium computer from Dell, I transferred all
programs and files from my old XP Dell Computer via a Belkin transfer cable.
The Kodak program I transferred did not work and I was informed by Kodak that
I should not have transferred the program. The advised me to uninstall and
re-install the program in the following manner:
Repair the program
Uninstall the program.
Download and use their Utility Cleanup Tool (closing all programs including
security programs)
Initiate the disk cleanup and delete temporary internet files, empty recycle
bin, and delete temporary files.
I then closed all running startup programs and restarted my computer.
Upon restart I installed the new program from the Kodak site for Vista.
Kodak advised me to custom install it with only the basic software and the
printer dock.
After the install, before restarting the computer, I enabled the start up
programs I had previously disabled.
After the restart the program opened and only got to the 3rd set up screen
when the program was shut down as not operating correctly by microsoft. This
is when I was advised there was a Microsoft Vista issue and they sent me a
solution that was subsequently not applicable.
Now I am stuck and it seems Kodak is too since I have yet to get another
answer from them to follow up on.
--
Marylou
"Michael Solomon" wrote:
>
>
> "Marylou" <> wrote in message
> news:F800A9EE-0EF5-4AE9-9A3B-...
> > After deleting the old program, cleaning up my VIsta Windows Home Premium
> > computer I re-installed the Kodak Easy Share. When it finally attempts to
> > open I get an error message saying that it is Microsoft's problem and
> > gives
> > me a solution. The downloadable solution then says it's not relevant to
> > my
> > system. Anyone have any ideas about how to get this to work on my new
> > computer??
> > --
> > Marylou
> How did you delete the old program? Please explain the process/procedure
> you used for "Cleaning up my Vista Windows Home Premium computer" as the
> methodology may be related to the issue. Also, when you state you
> reinstalled Kodak Easy Share, did you first check the Kodak site to make
> sure you had the latest Vista compatible version of the software?
>
> --
> Michael Solomon
> Backup is a PC user's best friend
> DTS-L.Org: http://www.dts-l.org/
>