It may be asking for the BitLocker USB key. It is a USB memory drive that
stores your password for BitLocker. If you didn't setup BitLocker, or don't
have a USB flash disk, it might be a laptop vendor specific issue. What kind
of laptop is it?
--
Dustin Harper
http://www.vistarip.com
--
"Julez368" <> wrote in message
news:A2210E6A-26CE-454B-8B29-...
>I have some how or someone has changed my password on my laptop and I
>cannot
> log on at all. It tells me to put in the usb password setup thing.. I
> just
> received this laptop and I don't have what it is asking for. How do I get
> into my laptop to change the password?