Posted in another, related thread in this newsgroup today:
<paste>
This "Administrators Only" problem is not unknown in Win98; see
http://snipurl.com/in61. A cursory review of the archived threads in that
link suggest two main causes of the behavior:
1. Anti-virus application (AV app) running in background when going to
Windows Update or when installing updates.
2. Interference by other third-party applications (e.g., firewall, "web
accelerators", using a browser other than Internet Explorer to go to Windows
Update, hijackware).
To test for #1 above, try disabling your AV app before going to Windows
Update and scanning. Be careful! No other applications or windows should
be open/running other than the IE window used to go to Windows Update (IE
Tools > Windows Update).
There have been cases in the past where overinstalling IE6 SP1 was needed to
correct corruption caused by the AV app:
- First, close everything via CTRL+ALT+DEL except Windows Explorer
(includes your AV program, Scheduled Tasks, Screensaver, and going offline).
Start>Run>IE6Setup.exe. Select Minimal - Custom; Select all the parts you
use, including OE (but none you didn't originally download) and overinstall.
Should take about 2 minutes. Reboot the computer.
- Now, with AV app and all other running processes still closed, check
in at Windows Update for additional updates and patches you may need.
To test for #2 above, try disabling your firewall and/or any "web
accelerators" before going to Windows Update and scanning (Be careful!) and
only use Internet Explorer (i.e., not AOL browser, Firefox, etc.) to go to
Windows Update.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
When all else fails, HijackThis v1.99.1
(
http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to
http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**
</paste>
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
perplexed wrote:
> Thanks PA,
> Removing kb896688 took are of the problem and I'm waiting to hear back
> from
> product support service to see if they can help me with a more successful
> reinstall of the update.
>
> "PA Bear" wrote:
>
>> It is not an unkown issue:
>> http://groups.google.com/group/micro...9ea86c3f8fd33f
>>
>> Note that this behavior is *not* being seen by all Win98 users.
>>
>> I'd bump this up to Product Support Service:
>> http://support.microsoft.com/oas/def...px?&gprid=6527
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>>
>> perplexed wrote:
>>> After downloading new updates 10/11/05, I now get an "! Adminstrators
>>> Only"
>>> message when trying to access windows update. Anyone know what might
>>> have
>>> happened?
Similar Threads
Linear Mode
