Latest Windows XP Updates Break File Sharing?

Hi, everyone! I just updated several XP SP3 systems within a Workgroup with
the latest updates from the Windows Update site--specifically, KB951618,
KB952287, KB951072, KB953838, KB952954, KB951066, KB946648, KB950974,
KB951618, KB952287, KB951072, KB950974, KB953838, KB952954, KB946648,
KB951066, KB890830, and KB953839.

Since that time, I'm no longer able to share an external disk on one of the
computers with the other systems. The disk is shared using NetBIOS over
TCP/IP, and Windows Firewall on all the systems is configured to allow in the
NetBIOS ports from systems on the same subnet (Incoming NetBIOS is blocked at
the network firewall.). The disk shows up as shared on the system to which
it's attached, but when I try to access it from any of the other systems, I
get a "Not enough server storage is available to process this command" error
message.

I removed the updates I had installed on both the computer to which the
drive is attached and another computer in the same Workgroup, but the problem
persisted. Has anyone encountered a similar problem since installing the
latest updates? If so, how did you resolve it?

Thanks in advance!
--Shoshana

I am having a very similar problem.

I just installed today's 9 updates on my XP laptop (Windows version
5.1.2600) and now I cannot access the file sharing on my other Windows XP
systems, nor from them access my laptop. The updates were:
KB952954, KB946648, KB953839, KB950974, KB89083, KB951072, KB952287,
KB951066, KB953838

I have since tried uninstalling them and file sharing is still broken.

More detail on my setup:
- Laptop shares a number of directories, not using the "simplified" sharing
and I require login access.
- Desktop automatically connects to laptop to map shared folders.
- This has worked for 2+ years.
- Worked this morning. Powered down laptop to take it to work. Leaving work
powered down laptop and it installed the 9 updates. Got home, will not
connect.
- Desktop cannot connect to mapped drives, but can see laptop on network,
but cannot browse it.
- Laptop can see desktop is on network, but cannot browse to it.
- NET USE r: \\name\... returns "The network path was not found." on both
machines.
- Laptop also does not automatically reconnect to networked WD My Book
(network hard drive), whereas yesterday it did. Clicking on the drive's link
does force it to load, but initially fails at startup.
- Both machines run Kaspersky Inetrnet Security 7.0. Have tried disabling it
both machines but still does not help.
- Have tried rebooting both machines and my router.
- Removed all of the above updates from laptop, problem persisits.
- Now, desktop wants to install updates, but I don't want the problem on
both machines, so I will wait to learn what this is.
- Other 2 computers on network can both access each other: laptop with
updates is only one that cannot communicate with anyone else!

I too would love to hear if others are having the same problem, and what I
can do to fix it!
Brian.

"Shoshana" wrote:

> Hi, everyone! I just updated several XP SP3 systems within a Workgroup with
> the latest updates from the Windows Update site--specifically, KB951618,
> KB952287, KB951072, KB953838, KB952954, KB951066, KB946648, KB950974,
> KB951618, KB952287, KB951072, KB950974, KB953838, KB952954, KB946648,
> KB951066, KB890830, and KB953839.
>
> Since that time, I'm no longer able to share an external disk on one of the
> computers with the other systems. The disk is shared using NetBIOS over
> TCP/IP, and Windows Firewall on all the systems is configured to allow in the
> NetBIOS ports from systems on the same subnet (Incoming NetBIOS is blocked at
> the network firewall.). The disk shows up as shared on the system to which
> it's attached, but when I try to access it from any of the other systems, I
> get a "Not enough server storage is available to process this command" error
> message.
>
> I removed the updates I had installed on both the computer to which the
> drive is attached and another computer in the same Workgroup, but the problem
> persisted. Has anyone encountered a similar problem since installing the
> latest updates? If so, how did you resolve it?
>
> Thanks in advance!
> --Shoshana

Small note: Called 1-866-PCSAFETY, as was suggested by someone in another
post. They said basically that it was not directly a security or virus
problem, and therefore they could not help me. I insisted it was a problem
caused by a security update, yet the guy I got said I had to call XP Tools
support at 1-866-234-6020, which I will try tomorrow when they are actually
open.

However, I would love some further help here if there are any thoughts as I
am not holding my breath it will be fixed on the phone.
Brian.


"Brian" wrote:

> I am having a very similar problem.
>
> I just installed today's 9 updates on my XP laptop (Windows version
> 5.1.2600) and now I cannot access the file sharing on my other Windows XP
> systems, nor from them access my laptop. The updates were:
> KB952954, KB946648, KB953839, KB950974, KB89083, KB951072, KB952287,
> KB951066, KB953838
>
> I have since tried uninstalling them and file sharing is still broken.
>
> More detail on my setup:
> - Laptop shares a number of directories, not using the "simplified" sharing
> and I require login access.
> - Desktop automatically connects to laptop to map shared folders.
> - This has worked for 2+ years.
> - Worked this morning. Powered down laptop to take it to work. Leaving work
> powered down laptop and it installed the 9 updates. Got home, will not
> connect.
> - Desktop cannot connect to mapped drives, but can see laptop on network,
> but cannot browse it.
> - Laptop can see desktop is on network, but cannot browse to it.
> - NET USE r: \\name\... returns "The network path was not found." on both
> machines.
> - Laptop also does not automatically reconnect to networked WD My Book
> (network hard drive), whereas yesterday it did. Clicking on the drive's link
> does force it to load, but initially fails at startup.
> - Both machines run Kaspersky Inetrnet Security 7.0. Have tried disabling it
> both machines but still does not help.
> - Have tried rebooting both machines and my router.
> - Removed all of the above updates from laptop, problem persisits.
> - Now, desktop wants to install updates, but I don't want the problem on
> both machines, so I will wait to learn what this is.
> - Other 2 computers on network can both access each other: laptop with
> updates is only one that cannot communicate with anyone else!
>
> I too would love to hear if others are having the same problem, and what I
> can do to fix it!
> Brian.
>

Brian,

Whoever told you that was misinformed. Each Security MSKB and Security
bulletin contains this, for example:
http://support.microsoft.com/kb/952954

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552 "

Suggest you call back and quote that directly.
If they are *still* misinformed, then post back here and I'll get ahold
of someone at CSS to rectify that 'misinformation'. <w>


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Brian wrote:

> Small note: Called 1-866-PCSAFETY, as was suggested by someone in another
> post. They said basically that it was not directly a security or virus
> problem, and therefore they could not help me. I insisted it was a problem
> caused by a security update, yet the guy I got said I had to call XP Tools
> support at 1-866-234-6020, which I will try tomorrow when they are actually
> open.
>
> However, I would love some further help here if there are any thoughts as I
> am not holding my breath it will be fixed on the phone.
> Brian.
>
>
> "Brian" wrote:
>
>
>>I am having a very similar problem.
>>
>>I just installed today's 9 updates on my XP laptop (Windows version
>>5.1.2600) and now I cannot access the file sharing on my other Windows XP
>>systems, nor from them access my laptop. The updates were:
>>KB952954, KB946648, KB953839, KB950974, KB89083, KB951072, KB952287,
>>KB951066, KB953838
>>
>>I have since tried uninstalling them and file sharing is still broken.
>>
>>More detail on my setup:
>>- Laptop shares a number of directories, not using the "simplified" sharing
>>and I require login access.
>>- Desktop automatically connects to laptop to map shared folders.
>>- This has worked for 2+ years.
>>- Worked this morning. Powered down laptop to take it to work. Leaving work
>>powered down laptop and it installed the 9 updates. Got home, will not
>>connect.
>>- Desktop cannot connect to mapped drives, but can see laptop on network,
>>but cannot browse it.
>>- Laptop can see desktop is on network, but cannot browse to it.
>>- NET USE r: \\name\... returns "The network path was not found." on both
>>machines.
>>- Laptop also does not automatically reconnect to networked WD My Book
>>(network hard drive), whereas yesterday it did. Clicking on the drive's link
>>does force it to load, but initially fails at startup.
>>- Both machines run Kaspersky Inetrnet Security 7.0. Have tried disabling it
>>both machines but still does not help.
>>- Have tried rebooting both machines and my router.
>>- Removed all of the above updates from laptop, problem persisits.
>>- Now, desktop wants to install updates, but I don't want the problem on
>>both machines, so I will wait to learn what this is.
>>- Other 2 computers on network can both access each other: laptop with
>>updates is only one that cannot communicate with anyone else!
>>
>>I too would love to hear if others are having the same problem, and what I
>>can do to fix it!
>>Brian.
>>

"Shoshana" wrote:

> Hi, everyone! I just updated several XP SP3 systems within a Workgroup with
> the latest updates from the Windows Update site--specifically, KB951618,
> KB952287, KB951072, KB953838, KB952954, KB951066, KB946648, KB950974,
> KB951618, KB952287, KB951072, KB950974, KB953838, KB952954, KB946648,
> KB951066, KB890830, and KB953839.
>
> Since that time, I'm no longer able to share an external disk on one of the
> computers with the other systems. The disk is shared using NetBIOS over
> TCP/IP, and Windows Firewall on all the systems is configured to allow in the
> NetBIOS ports from systems on the same subnet (Incoming NetBIOS is blocked at
> the network firewall.). The disk shows up as shared on the system to which
> it's attached, but when I try to access it from any of the other systems, I
> get a "Not enough server storage is available to process this command" error
> message.
>
> I removed the updates I had installed on both the computer to which the
> drive is attached and another computer in the same Workgroup, but the problem
> persisted. Has anyone encountered a similar problem since installing the
> latest updates? If so, how did you resolve it?
>
> Thanks in advance!
> --Shoshana

My laptop automatically installed KB952954, KB953838, and KB953839. After the
forced reboot, I could not access another computer's shared disk area or
printer.

Microsoft's help phone line had me remove KB953838, and reboot but that
didn't help.

Lowering Zone Alarm's Internet Security Level to Med. (from High) worked
around the problem.

Ira

"Shoshana" wrote:

> Hi, everyone! I just updated several XP SP3 systems within a Workgroup with
> the latest updates from the Windows Update site--specifically, KB951618,
> KB952287, KB951072, KB953838, KB952954, KB951066, KB946648, KB950974,
> KB951618, KB952287, KB951072, KB950974, KB953838, KB952954, KB946648,
> KB951066, KB890830, and KB953839.
>
> Since that time, I'm no longer able to share an external disk on one of the
> computers with the other systems. The disk is shared using NetBIOS over
> TCP/IP, and Windows Firewall on all the systems is configured to allow in the
> NetBIOS ports from systems on the same subnet (Incoming NetBIOS is blocked at
> the network firewall.). The disk shows up as shared on the system to which
> it's attached, but when I try to access it from any of the other systems, I
> get a "Not enough server storage is available to process this command" error
> message.
>
> I removed the updates I had installed on both the computer to which the
> drive is attached and another computer in the same Workgroup, but the problem
> persisted. Has anyone encountered a similar problem since installing the
> latest updates? If so, how did you resolve it?
>
> Thanks in advance!
> --Shoshana

Ira wrote:
> My laptop automatically installed KB952954, KB953838, and KB953839.
> After the forced reboot, I could not access another computer's
> shared disk area or printer.
>
> Microsoft's help phone line had me remove KB953838, and reboot but
> that didn't help.
>
> Lowering Zone Alarm's Internet Security Level to Med. (from High)
> worked around the problem.

And if you update to the latest release of ZoneAlarm - does that fix the
issue with ZoneAlarm?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I am running ZoneAlarm 7.0.483.000; TrueVector security engine version
7.0.483.00, and Driver version 7.0.483.00.

According to the tool, this is the latest sofware version.

Also, to be safe, I also uninstalled the other two Microsoft Security Updates.

Ira
"Shenan Stanley" wrote:

> Ira wrote:
> > My laptop automatically installed KB952954, KB953838, and KB953839.
> > After the forced reboot, I could not access another computer's
> > shared disk area or printer.
> >
> > Microsoft's help phone line had me remove KB953838, and reboot but
> > that didn't help.
> >
> > Lowering Zone Alarm's Internet Security Level to Med. (from High)
> > worked around the problem.
>
> And if you update to the latest release of ZoneAlarm - does that fix the
> issue with ZoneAlarm?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Ira wrote:
> I am running ZoneAlarm 7.0.483.000; TrueVector security engine
> version 7.0.483.00, and Driver version 7.0.483.00.
>
> According to the tool, this is the latest sofware version.
>
> Also, to be safe, I also uninstalled the other two Microsoft
> Security Updates.

I'd still suggest uninstalling/reboot/install anew the Zone Alarm firewall.

After all - if changing the settings in that product 'fixes' your issue -
that's a pretty major clue as to the problem source.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I just installed KB953838 today on my Dell computer running Vista, along with
many of the others you note below. When the computer rebooted, I was no
longer able to access the internet. After reviewing which of the updates
involved Internet Explorer, I backed out this update, and rebooted.
Afterwards, Internet Explorer was able to work again.

I had previously turned off Automatic Update, because one of the updates was
breaking Internet Explorer. Apparently this is the one. If I could figure
out how to exclude this update from running automatically, I would like to
resume the automatic update capability.

Thanks for your post. It would be great if others could validate this
problem and if Microsoft could respond.

Mike


"Shoshana" wrote:

> Hi, everyone! I just updated several XP SP3 systems within a Workgroup with
> the latest updates from the Windows Update site--specifically, KB951618,
> KB952287, KB951072, KB953838, KB952954, KB951066, KB946648, KB950974,
> KB951618, KB952287, KB951072, KB950974, KB953838, KB952954, KB946648,
> KB951066, KB890830, and KB953839.
>
> Since that time, I'm no longer able to share an external disk on one of the
> computers with the other systems. The disk is shared using NetBIOS over
> TCP/IP, and Windows Firewall on all the systems is configured to allow in the
> NetBIOS ports from systems on the same subnet (Incoming NetBIOS is blocked at
> the network firewall.). The disk shows up as shared on the system to which
> it's attached, but when I try to access it from any of the other systems, I
> get a "Not enough server storage is available to process this command" error
> message.
>
> I removed the updates I had installed on both the computer to which the
> drive is attached and another computer in the same Workgroup, but the problem
> persisted. Has anyone encountered a similar problem since installing the
> latest updates? If so, how did you resolve it?
>
> Thanks in advance!
> --Shoshana