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Legacy program works on XP calling QT5, but fails on Vista with message:...

 
 
Raymond
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      01-12-2008
The software is from 1999.

It was developed with Macromedia's Authorware 5.0.

It installs QuickTime 2.12, but on XP I uninstalled that and installed
Quicktime 5 -- and the software is able to use Quicktime to display .MOV
files.

However, on Vista the following occurs.

If I install QuickTime 5 or QuickTime 7, the .MOV files can be played
individually, but when the program tries to display the opening video it
states:

Unable to load external movie driver for Intro1st.mov.
Possibly the driver is missing or there is no enough memory.

There is 1 GB of free memory for Vista.


Is there a way to get this working on Vista, just as on XP?

Thank you.

Raymond.
 
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~Alex~.:MVP Windows Shell/User:.
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      01-12-2008
You will have to check for a update to the application to see if there is a
Vista compatible one out there. If not your only option would be to try
compatibility mode. Right click on the Icon>Properties>Compatibility Tab.
Check the box for XP SP2 Mode. Try it then if it works great if not your
out of luck without a update to that software.

--
~Alex T~
..:MVP Windows Shell/User:.

"Raymond" <> wrote in message
news:#1jS$...
> The software is from 1999.
>
> It was developed with Macromedia's Authorware 5.0.
>
> It installs QuickTime 2.12, but on XP I uninstalled that and installed
> Quicktime 5 -- and the software is able to use Quicktime to display .MOV
> files.
>
> However, on Vista the following occurs.
>
> If I install QuickTime 5 or QuickTime 7, the .MOV files can be played
> individually, but when the program tries to display the opening video it
> states:
>
> Unable to load external movie driver for Intro1st.mov.
> Possibly the driver is missing or there is no enough memory.
>
> There is 1 GB of free memory for Vista.
>
>
> Is there a way to get this working on Vista, just as on XP?
>
> Thank you.
>
> Raymond.


 
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