live account - change settings not working

Im trying to change my details on the windows live account page, I can sign
in and look at the settings, but when I try to change the 'registered
settings' it comes up with the following error...

----------
We're unable to retrieve information for this section at this time. We're
sorry for the inconvenience, please try again later.
----------

I've been trying for a few weeks now, same error.

I tried changing my settings on a hotmail account and it worked.

This account is a personal domain email address, signed up for use with a
passport.

---
tom(AT)unknownbeings.co.uk
---

Maybe this kind of account makes a difference.

Thanks.

Greetings Tom,

Sounds like there is something specific in your account that's breaking this. You might want
to contact Live ID/Passport Services so it can be escalated (and hopefully fixed):
https://accountservices.passport.net...lc=1033&vv=310
(scroll down page for form)

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Tom Brickman" <> wrote in message
news:A0F247B7-F149-420A-B7D8-...
> Im trying to change my details on the windows live account page, I can sign
> in and look at the settings, but when I try to change the 'registered
> settings' it comes up with the following error...
>
> ----------
> We're unable to retrieve information for this section at this time. We're
> sorry for the inconvenience, please try again later.
> ----------
>
> I've been trying for a few weeks now, same error.
>
> I tried changing my settings on a hotmail account and it worked.
>
> This account is a personal domain email address, signed up for use with a
> passport.
>
> ---
> tom(AT)unknownbeings.co.uk
> ---
>
> Maybe this kind of account makes a difference.
>
> Thanks.

Jonathan Kay [MVP] wrote:
> Greetings Tom,
>
> Sounds like there is something specific in your account that's breaking this. You might want
> to contact Live ID/Passport Services so it can be escalated (and hopefully fixed):
> https://accountservices.passport.net...lc=1033&vv=310
> (scroll down page for form)
>

I had the same problem and contacted the Live ID support.

It seems you can update your personal information for Windows Live
accounts (http://login.live.com/) AND Windows Live ID accounts
(https://accountservices.msn.com).

When I logged in the second I was instantly asked my year of birth and
location, and this solved all issues with editing my registered settings

hope this helps.

Jorge

Hi Jorge,

Looks like a bug then, appreciate the workaround.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Jorge" <> wrote in message news:...
> Jonathan Kay [MVP] wrote:
>> Greetings Tom,
>>
>> Sounds like there is something specific in your account that's breaking this. You might
>> want
>> to contact Live ID/Passport Services so it can be escalated (and hopefully fixed):
>> https://accountservices.passport.net...lc=1033&vv=310
>> (scroll down page for form)
>>
>
> I had the same problem and contacted the Live ID support.
>
> It seems you can update your personal information for Windows Live
> accounts (http://login.live.com/) AND Windows Live ID accounts
> (https://accountservices.msn.com).
>
> When I logged in the second I was instantly asked my year of birth and
> location, and this solved all issues with editing my registered settings
>
> hope this helps.
>
> Jorge