Live Messenger 09 hangs when clicking emote or winks tab

Howdy all

Just as title says, I am using Live Messenger 2009, latest version
When i click on the emotes or winks tab the window will freeze for som
time. Like the program hangs or something. Sometimes it will come bac
if i wait a while, other times i have to use task manager to clos
messenger and restart it

Is there a workaround for this problem?

Pl

--
plywood99

Bueller...
Bueller...
Bueller..

--
plywood99

Greetings,

Well I've not heard of this problem precisely but it should be relatively easy to track down
using process of elimination.
Out of curiosity though, do you have a large number of emoticons or winks?

So to begin to at least eliminate some possibilites, shut down Messenger and then navigate to
one of the following folders;
On XP:
\Documents and Settings\username\Local Settings\Application
Data\Microsoft\Messenger\LiveID\ObjectStore
and on Vista:
\Users\username\Appdata\Local\Microsoft\Messenger\ LiveID\ObjectStore

Where username is your Windows username and LiveID is your Windows Live ID e-mail address.

Additionally, some of these folders will be hidden by default, to see them simply press the
Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
After click OK, they should appear with the other folders.

Once you're there, rename the Winks3 and CustomEmoticons folders (say OldWinks3 and
OldCustomEmoticons, respectfully). Restart Messenger, sign in and then try it now. If it
works, sign out again and move a few of the files from the "old" folders to the newly created
ones. Sign in again and see what happens. I'm sure you see where this is going, so see how
far you get. Note any repeats you get will just be the default ones, you can safely move
them overtop or ignore them.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"plywood99" <> wrote in message
news:...
>
> Howdy all,
>
> Just as title says, I am using Live Messenger 2009, latest version.
> When i click on the emotes or winks tab the window will freeze for some
> time. Like the program hangs or something. Sometimes it will come back
> if i wait a while, other times i have to use task manager to close
> messenger and restart it.
>
> Is there a workaround for this problem??
>
>
> Ply
>
>
> --
> plywood99

'Jonathan Kay [MVP Wrote:
> ;989063']Greetings
>
> Well I've not heard of this problem precisely but it should b
> relatively easy to track dow
> using process of elimination
> Out of curiosity though, do you have a large number of emoticons o
> winks
>
> So to begin to at least eliminate some possibilites, shut dow
> Messenger and then navigate t
> one of the following folders
> On XP
> \Documents and Settings\username\Local Settings\Applicatio
> Data\Microsoft\Messenger\LiveID\ObjectStor
> and on Vista
> \Users\username\Appdata\Local\Microsoft\Messenger\ LiveID\ObjectStor
>
> Where username is your Windows username and LiveID is your Windows Liv
> ID e-mail address
>
> Additionally, some of these folders will be hidden by default, to se
> them simply press th
> Alt key on the keyboard in any Windows Explorer window to bring up th
> toolbar, click Tools
> then Folder Options, then the View tab, and then choose 'Show hidde
> files and folders'
> After click OK, they should appear with the other folders
>
> Once you're there, rename the Winks3 and CustomEmoticons folders (sa
> OldWinks3 an
> OldCustomEmoticons, respectfully). Restart Messenger, sign in and the
> try it now. If i
> works, sign out again and move a few of the files from the "old
> folders to the newly create
> ones. Sign in again and see what happens. I'm sure you see where thi
> is going, so see ho
> far you get. Note any repeats you get will just be the default ones
> you can safely mov
> them overtop or ignore them
>
> -
> Jonathan Ka
> Microsoft MVP - Windows Live Messenge
> MSN Messenger/Windows Messenge
> MessengerGeek Blog: 'Jonathan Kay, MessengerGeek - Windows Live
> (http://www.messengergeek.com
> Messenger Resources: 'MSN/Windows Messenger Resources
> (http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include thi
> signature or citatio
> -
>
> "plywood99" <> wrote in messag
> news:...> > >
> >
> > > Howdy all
> >
> > > Just as title says, I am using Live Messenger 2009, latest version
> > > When i click on the emotes or winks tab the window will freeze fo
> > som
> > > time. Like the program hangs or something. Sometimes it will com
> > bac
> > > if i wait a while, other times i have to use task manager to clos
> > > messenger and restart it
> >
> > > Is there a workaround for this problem?
> >
> >
> > > Pl
> >
> >
> > > -
> > > plywood99 > >

Thank you for the very thorough reply Jonathan. I did just as you sai
and a bit more. I uninstalled Live 2009, deleted the Wink3 an
CustomEmoticons folders. I then re-installed Live 2009.

Sadly the problem persist. My very first conversation, I clicked th
emotes tab at bottom of page, Live 2009 locks up. Oddly while it
locked, the other person was still sending me messages, I couldnt se
them but i could here the received new message tone. And i could ge
messages from other people, but i couldnt alt-tab to there window..

Pl

--
plywood99

I have the same problem. I already made those steps and nothing. Windows 7
says that is a problem of flash player, i dont think so..... but i hope to
find the solution. In some sites says that just reducing the hardware
acceleration of the display card will do. I already made that but nothing
too.

"plywood99" wrote:

>
> 'Jonathan Kay [MVP Wrote:
> > ;989063']Greetings,
> >
> > Well I've not heard of this problem precisely but it should be
> > relatively easy to track down
> > using process of elimination.
> > Out of curiosity though, do you have a large number of emoticons or
> > winks?
> >
> > So to begin to at least eliminate some possibilites, shut down
> > Messenger and then navigate to
> > one of the following folders;
> > On XP:
> > \Documents and Settings\username\Local Settings\Application
> > Data\Microsoft\Messenger\LiveID\ObjectStore
> > and on Vista:
> > \Users\username\Appdata\Local\Microsoft\Messenger\ LiveID\ObjectStore
> >
> > Where username is your Windows username and LiveID is your Windows Live
> > ID e-mail address.
> >
> > Additionally, some of these folders will be hidden by default, to see
> > them simply press the
> > Alt key on the keyboard in any Windows Explorer window to bring up the
> > toolbar, click Tools,
> > then Folder Options, then the View tab, and then choose 'Show hidden
> > files and folders'.
> > After click OK, they should appear with the other folders.
> >
> > Once you're there, rename the Winks3 and CustomEmoticons folders (say
> > OldWinks3 and
> > OldCustomEmoticons, respectfully). Restart Messenger, sign in and then
> > try it now. If it
> > works, sign out again and move a few of the files from the "old"
> > folders to the newly created
> > ones. Sign in again and see what happens. I'm sure you see where this
> > is going, so see how
> > far you get. Note any repeats you get will just be the default ones,
> > you can safely move
> > them overtop or ignore them.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: 'Jonathan Kay, MessengerGeek - Windows Live'
> > (http://www.messengergeek.com)
> > Messenger Resources: 'MSN/Windows Messenger Resources'
> > (http://messenger.jonathankay.com)
> > (c) 2009 Jonathan Kay - If redistributing, you must include this
> > signature or citation
> > --
> >
> > "plywood99" <> wrote in message
> > news:...> > >
> > > >
> > > > Howdy all,
> > > >
> > > > Just as title says, I am using Live Messenger 2009, latest version.
> > > > When i click on the emotes or winks tab the window will freeze for
> > > some
> > > > time. Like the program hangs or something. Sometimes it will come
> > > back
> > > > if i wait a while, other times i have to use task manager to close
> > > > messenger and restart it.
> > > >
> > > > Is there a workaround for this problem??
> > > >
> > > >
> > > > Ply
> > > >
> > > >
> > > > --
> > > > plywood99 > >
>
> Thank you for the very thorough reply Jonathan. I did just as you said
> and a bit more. I uninstalled Live 2009, deleted the Wink3 and
> CustomEmoticons folders. I then re-installed Live 2009.
>
> Sadly the problem persist. My very first conversation, I clicked the
> emotes tab at bottom of page, Live 2009 locks up. Oddly while its
> locked, the other person was still sending me messages, I couldnt see
> them but i could here the received new message tone. And i could get
> messages from other people, but i couldnt alt-tab to there window...
>
>
> Ply
>
>
> --
> plywood99
>