live messenger 8.5 wont load

Windows live messenger 8.5 loads the executable but wont display the login
screen
7.5, 8.0 and 9.0 will all load but 8.5 wont

in task manager msnmsgr.exe appears twice

ive tried removing registry keys, files and folders emptying temp folders,
reseting router etc etc no joy

I have xp home sp2

I dual boot with vista which works perfectly

Any ideas?

Greetings,

Although what you're describing is generally a problem with Messenger and a router on your
local network, it's surprising that it's affecting one operating system but not the other --
although software firewalls and the like may be the reason.

Regardless, assuming you do have a router, you may need to either reset it (unplug it and
plug back in) and/or upgrading its firmware to the latest version from the router
manufacturer.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--



"gandalf_grey" <> wrote in message
news:75EFB2B6-F3C8-4B5C-934D-...
> Windows live messenger 8.5 loads the executable but wont display the login
> screen
> 7.5, 8.0 and 9.0 will all load but 8.5 wont
>
> in task manager msnmsgr.exe appears twice
>
> ive tried removing registry keys, files and folders emptying temp folders,
> reseting router etc etc no joy
>
> I have xp home sp2
>
> I dual boot with vista which works perfectly
>
> Any ideas?

I thank you for your swift response, but I have extensively reasearched this
and have seen other posts regarding this issue and have folled the
instructions. I have no software firewall, i used to use microsoft firewall
but disabled it just in case, if it was the router surely it would a) affect
vista as well as XP SP2 and b) surely it would affect the second XP SP2 PC as
well? neither of which is affected. I have done both reset and changed the
firmware both up and down on my router (Dlink DI-524) to no avail. I have
totally searched the registry for Windows live and USN Journal service and
deleted any reference, I have removed all messenger files and folders
including those found in my user profile. I have tried setting up a new user
profile and that made no difference, I have tried disconnecting the PC from
the lan and tried loading it to no avail. I have folled the instruction on
the msdn site for the DCOM error and SIDEBYSIde errors which no longer appear
in event viewer. The list of things i have tried is huge I can load 8.0
but that wont long in unless i upgrade but i do get a sign in window, I can
use 9.0 and sign in but its an early beta, this issue only affects 8.5 so
cant be a router problem. I would really like a fix since i really dont wont
to re-install xp. It was all working fine then one day just stopped, I tried
a system restore to the previous day, then previous week and still no joy
something messenger 8.5 needs to load is not working. But it obviously
believes is installed else it would have re-installed that.

The only thing I cannot do is re-install the .net frameworks (1.1, 2.0) as
it gives an error saying it cant find the install package even though i have
specified its location (by expanding th dotnetfix.exe)

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Although what you're describing is generally a problem with Messenger and a router on your
> local network, it's surprising that it's affecting one operating system but not the other --
> although software firewalls and the like may be the reason.
>
> Regardless, assuming you do have a router, you may need to either reset it (unplug it and
> plug back in) and/or upgrading its firmware to the latest version from the router
> manufacturer.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
>
> "gandalf_grey" <> wrote in message
> news:75EFB2B6-F3C8-4B5C-934D-...
> > Windows live messenger 8.5 loads the executable but wont display the login
> > screen
> > 7.5, 8.0 and 9.0 will all load but 8.5 wont
> >
> > in task manager msnmsgr.exe appears twice
> >
> > ive tried removing registry keys, files and folders emptying temp folders,
> > reseting router etc etc no joy
> >
> > I have xp home sp2
> >
> > I dual boot with vista which works perfectly
> >
> > Any ideas?
>
>

I fixed it !! i assumed messenger was using the .net framework So even though
ive found no suggestions for this I tried to uninstall all the frameworks to
re-install, and lo and behold it would not uninstall, so I downloaded the
..net framework cleanup program from microsoft and installed all versions, ran
windows update and let it install it all again. Hey presto live 8.1 now works
perfectly.... Which it wouldnt before. Now here's the real problem.... when i
use the windows live installer it wont install or upgrade to version 8.5??
Even if I uninstall 8.1 it still says its installed and wont download the
latest version???? How can i upgrade to 8.5?? if the installer says its
already installed?

"gandalf_grey" wrote:

> I thank you for your swift response, but I have extensively reasearched this
> and have seen other posts regarding this issue and have folled the
> instructions. I have no software firewall, i used to use microsoft firewall
> but disabled it just in case, if it was the router surely it would a) affect
> vista as well as XP SP2 and b) surely it would affect the second XP SP2 PC as
> well? neither of which is affected. I have done both reset and changed the
> firmware both up and down on my router (Dlink DI-524) to no avail. I have
> totally searched the registry for Windows live and USN Journal service and
> deleted any reference, I have removed all messenger files and folders
> including those found in my user profile. I have tried setting up a new user
> profile and that made no difference, I have tried disconnecting the PC from
> the lan and tried loading it to no avail. I have folled the instruction on
> the msdn site for the DCOM error and SIDEBYSIde errors which no longer appear
> in event viewer. The list of things i have tried is huge I can load 8.0
> but that wont long in unless i upgrade but i do get a sign in window, I can
> use 9.0 and sign in but its an early beta, this issue only affects 8.5 so
> cant be a router problem. I would really like a fix since i really dont wont
> to re-install xp. It was all working fine then one day just stopped, I tried
> a system restore to the previous day, then previous week and still no joy
> something messenger 8.5 needs to load is not working. But it obviously
> believes is installed else it would have re-installed that.
>
> The only thing I cannot do is re-install the .net frameworks (1.1, 2.0) as
> it gives an error saying it cant find the install package even though i have
> specified its location (by expanding th dotnetfix.exe)
>
> "Jonathan Kay [MVP]" wrote:
>
> > Greetings,
> >
> > Although what you're describing is generally a problem with Messenger and a router on your
> > local network, it's surprising that it's affecting one operating system but not the other --
> > although software firewalls and the like may be the reason.
> >
> > Regardless, assuming you do have a router, you may need to either reset it (unplug it and
> > plug back in) and/or upgrading its firmware to the latest version from the router
> > manufacturer.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> > "gandalf_grey" <> wrote in message
> > news:75EFB2B6-F3C8-4B5C-934D-...
> > > Windows live messenger 8.5 loads the executable but wont display the login
> > > screen
> > > 7.5, 8.0 and 9.0 will all load but 8.5 wont
> > >
> > > in task manager msnmsgr.exe appears twice
> > >
> > > ive tried removing registry keys, files and folders emptying temp folders,
> > > reseting router etc etc no joy
> > >
> > > I have xp home sp2
> > >
> > > I dual boot with vista which works perfectly
> > >
> > > Any ideas?
> >
> >

Hi,

Well, it's not mentioned because Messenger doesn't really use the .NET Framework except for a
small Add-in component which isn't even accessible without a registry key .

As a test, try directly from the Microsoft Installer file:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"gandalf_grey" <> wrote in message
news:511C19EC-14D5-4391-AB4D-...
> I fixed it !! i assumed messenger was using the .net framework So even though
> ive found no suggestions for this I tried to uninstall all the frameworks to
> re-install, and lo and behold it would not uninstall, so I downloaded the
> .net framework cleanup program from microsoft and installed all versions, ran
> windows update and let it install it all again. Hey presto live 8.1 now works
> perfectly.... Which it wouldnt before. Now here's the real problem.... when i
> use the windows live installer it wont install or upgrade to version 8.5??
> Even if I uninstall 8.1 it still says its installed and wont download the
> latest version???? How can i upgrade to 8.5?? if the installer says its
> already installed?
>
> "gandalf_grey" wrote:
>
>> I thank you for your swift response, but I have extensively reasearched this
>> and have seen other posts regarding this issue and have folled the
>> instructions. I have no software firewall, i used to use microsoft firewall
>> but disabled it just in case, if it was the router surely it would a) affect
>> vista as well as XP SP2 and b) surely it would affect the second XP SP2 PC as
>> well? neither of which is affected. I have done both reset and changed the
>> firmware both up and down on my router (Dlink DI-524) to no avail. I have
>> totally searched the registry for Windows live and USN Journal service and
>> deleted any reference, I have removed all messenger files and folders
>> including those found in my user profile. I have tried setting up a new user
>> profile and that made no difference, I have tried disconnecting the PC from
>> the lan and tried loading it to no avail. I have folled the instruction on
>> the msdn site for the DCOM error and SIDEBYSIde errors which no longer appear
>> in event viewer. The list of things i have tried is huge I can load 8.0
>> but that wont long in unless i upgrade but i do get a sign in window, I can
>> use 9.0 and sign in but its an early beta, this issue only affects 8.5 so
>> cant be a router problem. I would really like a fix since i really dont wont
>> to re-install xp. It was all working fine then one day just stopped, I tried
>> a system restore to the previous day, then previous week and still no joy
>> something messenger 8.5 needs to load is not working. But it obviously
>> believes is installed else it would have re-installed that.
>>
>> The only thing I cannot do is re-install the .net frameworks (1.1, 2.0) as
>> it gives an error saying it cant find the install package even though i have
>> specified its location (by expanding th dotnetfix.exe)
>>
>> "Jonathan Kay [MVP]" wrote:
>>
>> > Greetings,
>> >
>> > Although what you're describing is generally a problem with Messenger and a router on
>> > your
>> > local network, it's surprising that it's affecting one operating system but not the
>> > other --
>> > although software firewalls and the like may be the reason.
>> >
>> > Regardless, assuming you do have a router, you may need to either reset it (unplug it
>> > and
>> > plug back in) and/or upgrading its firmware to the latest version from the router
>> > manufacturer.
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> >
>> > "gandalf_grey" <> wrote in message
>> > news:75EFB2B6-F3C8-4B5C-934D-...
>> > > Windows live messenger 8.5 loads the executable but wont display the login
>> > > screen
>> > > 7.5, 8.0 and 9.0 will all load but 8.5 wont
>> > >
>> > > in task manager msnmsgr.exe appears twice
>> > >
>> > > ive tried removing registry keys, files and folders emptying temp folders,
>> > > reseting router etc etc no joy
>> > >
>> > > I have xp home sp2
>> > >
>> > > I dual boot with vista which works perfectly
>> > >
>> > > Any ideas?
>> >
>> >