Greetings,
It's asking you to install the latest Windows Messenger, not Windows Live Messenger. They're
separate products.
In order for Remote Assistance to work in Windows -Live- Messenger, Windows Messenger (the
other product) must be installed. So, yo need to install it from here:
http://microsoft.com/downloads/detai...f-9157a3b3d774
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Dutch724" <> wrote in message
news:73A47FDC-0C47-4DDC-81AE-...
>I use Windows messenger a lot for remote assistance and now I have started
> having a message that pops up every time someone asks me for remote
> assistance that tells me that I need to update and it has a link of where to
> go. I go there and it tells me I'm already updated. I continue over to the
> Messenger web page and download a new latest and greatest copy of Messenger
> and I commence to installing it. I try remote assistance again hmm what do
> you know I get the same message. Now I have gone to the point of uninstalling
> Messenger and going into the registry to uninstall it also. Then I came back
> and reinstalled the latest and greatest copy and what do you know the same
> message popped up telling me I needed to update.
> Now, what do I need to do to fix this feature, because I really do need the
> use of this tool? I have 3 sets of parents dependant on this feature.
>
> Thank you,
>