Live Messenger disconnects when opening message window

Running Windows Live Messenger V, 8.5 with ZA Security suite V7. When Live
Messenger is signed in it remains connected and stable but if I open a window
to type an Instant Message Live Messenger disconnects after exactly 7 seconds
without fail whether actually typing or not.
All of the recommended setting to allow Windows Live Messnger in ZA Firewall
and AV program controls have been made but the problem persists. Also Windows
Live Messenger is in the Trusted sites of ZA.
All other functions, contacts, email notifications work OK it is only the
disconnection on opening an IM window that causes the disconnection probelm.
Any suggestions more than welcome.

Greetings Don,

Been awhile since anyone posted a ZA problem but in years gone past my suggestion has been to
disable or even complete remove it as a starting point (just to verify that ZA is indeed the
cause of the problem) and then reinstall it and go from there.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Don" <> wrote in message
news:C103C159-5F82-4C37-A614-...
> Running Windows Live Messenger V, 8.5 with ZA Security suite V7. When Live
> Messenger is signed in it remains connected and stable but if I open a window
> to type an Instant Message Live Messenger disconnects after exactly 7 seconds
> without fail whether actually typing or not.
> All of the recommended setting to allow Windows Live Messnger in ZA Firewall
> and AV program controls have been made but the problem persists. Also Windows
> Live Messenger is in the Trusted sites of ZA.
> All other functions, contacts, email notifications work OK it is only the
> disconnection on opening an IM window that causes the disconnection probelm.
> Any suggestions more than welcome.