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Live messenger installation problem

 
 
Elle
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      09-17-2007
I have downloaded Windows Live Messenger 8.0 but it comes up with "The
application failed to initialize properly (0xc0000005)"

Can anyone help me with this problem as i cannot use any messenger. Even
when trying to upgrade from Messenger 7.5 it still does not work.

Please help...
 
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Jonathan Kay [MVP]
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      09-17-2007
Greetings Elle,

Do you have any Sony software products installed like Sonicstage? Go check Add or Remove
Programs in the Control Panel to confirm as other things may have installed it.

If this is the case, uninstalling Sonicstage will solve your issue. I haven't heard of this
issue in awhile till this forced upgrade, so I assume Sony has updated their software to be
compatible so installing the latest bits from Sony will probably allow you to maintain using
their software.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Elle" <> wrote in message
news:920AB5AB-6802-47EA-840F-...
> I have downloaded Windows Live Messenger 8.0 but it comes up with "The
> application failed to initialize properly (0xc0000005)"
>
> Can anyone help me with this problem as i cannot use any messenger. Even
> when trying to upgrade from Messenger 7.5 it still does not work.
>
> Please help...



 
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Elle
Guest
Posts: n/a

 
      09-17-2007
Hi,

I have managed to install Windows Live Messenger 8.0 only to find i need to
upgrade. However when i try to do this i am faced with "Could not write
value to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Explore r\Browser
Helper
Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}"

Could you possibly help me with this please?

"Jonathan Kay [MVP]" wrote:

> Greetings Elle,
>
> Do you have any Sony software products installed like Sonicstage? Go check Add or Remove
> Programs in the Control Panel to confirm as other things may have installed it.
>
> If this is the case, uninstalling Sonicstage will solve your issue. I haven't heard of this
> issue in awhile till this forced upgrade, so I assume Sony has updated their software to be
> compatible so installing the latest bits from Sony will probably allow you to maintain using
> their software.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Elle" <> wrote in message
> news:920AB5AB-6802-47EA-840F-...
> > I have downloaded Windows Live Messenger 8.0 but it comes up with "The
> > application failed to initialize properly (0xc0000005)"
> >
> > Can anyone help me with this problem as i cannot use any messenger. Even
> > when trying to upgrade from Messenger 7.5 it still does not work.
> >
> > Please help...

>
>

 
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