live messenger sound events??

Hi,

I have recently downloaded windows messenger live. sometimes when I receive
new msgs, emails or alerts, the sound does not play. i used to have the old
msn, and the event sounds always used to play.

any ideas?

thanx

devin

Hi Devin,

I've noticed this same problem, too. Sometimes the sound works and
sometimes it doesn't. Signing out/signing in or rebooting my machine
occasionally restores sound effects but not always! As random the problem
occurs, I suspected it was server related.

--
Jennifer Burgin (GT: Miss Cabernet)
Microsoft MVP, Windows Live
www.jenniferburgin.com
"David" <> wrote in message
news:...
> Hi,
>
> I have recently downloaded windows messenger live. sometimes when I
> receive
> new msgs, emails or alerts, the sound does not play. i used to have the
> old
> msn, and the event sounds always used to play.
>
> any ideas?
>
> thanx
>
> devin
>
>

Sound stuff is all client side and just reacting on the events.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Jennifer Burgin [Windows Live MVP]" <> wrote in message
news:u3g%...
> Hi Devin,
>
> I've noticed this same problem, too. Sometimes the sound works and sometimes it doesn't.
> Signing out/signing in or rebooting my machine occasionally restores sound effects but not
> always! As random the problem occurs, I suspected it was server related.
>
> --
> Jennifer Burgin (GT: Miss Cabernet)
> Microsoft MVP, Windows Live
> www.jenniferburgin.com
> "David" <> wrote in message
> news:...
>> Hi,
>>
>> I have recently downloaded windows messenger live. sometimes when I receive
>> new msgs, emails or alerts, the sound does not play. i used to have the old
>> msn, and the event sounds always used to play.
>>
>> any ideas?
>>
>> thanx
>>
>> devin
>>
>>
>
>

Jennifer/Devin,

What sound card and driver version do you have on your system?

If it helps, you can go to Start->Run, and type "msinfo32".

You should get a System Information dialog.

Expand the tree on the left to: System Summary->Components->Sound Device.

Make sure Sound Device is selected, and goto File->Export. This will write
out the information to a file.

Please reply back with the contents of the file.

-Duoc

"Jennifer Burgin [Windows Live MVP]" wrote:

> Hi Devin,
>
> I've noticed this same problem, too. Sometimes the sound works and
> sometimes it doesn't. Signing out/signing in or rebooting my machine
> occasionally restores sound effects but not always! As random the problem
> occurs, I suspected it was server related.
>
> --
> Jennifer Burgin (GT: Miss Cabernet)
> Microsoft MVP, Windows Live
> www.jenniferburgin.com
> "David" <> wrote in message
> news:...
> > Hi,
> >
> > I have recently downloaded windows messenger live. sometimes when I
> > receive
> > new msgs, emails or alerts, the sound does not play. i used to have the
> > old
> > msn, and the event sounds always used to play.
> >
> > any ideas?
> >
> > thanx
> >
> > devin
> >
> >
>
>
>

Hi Duoc,

I have the same problem with Windows Live Messager, that is, no sound alert
when people send me an instant message or the pop-up alert when people come
online.
I have output my sound Device information as follows, please help:

System Information report written at: 08/22/06 15:35:07
System Name: ASIANA-01
[Sound Device]

Item Value
Name SigmaTel High Definition Audio CODEC
Manufacturer SigmaTel
Status OK
PNP Device
ID HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB& REV_1032\4&B5B2454&0&0001
Driver e:\windows\system32\drivers\sthda.sys (5.10.4548.0 nd84 cp1, 176.50
KB (180,736 bytes), 02/28/06 11:41 AM)

Name Microsoft LifeCam VX-6000 Microphone
Manufacturer Microsoft
Status OK
PNP Device ID USB\VID_045E&PID_00F4&MI_01\7&11E8C8EB&0&0001
Driver e:\windows\system32\drivers\usbaudio.sys (5.1.2600.2180
(xpsp_sp2_rtm.040803-2158), 57.88 KB (59,264 bytes), 03/01/06 10:49 PM)

Name USB Audio Device
Manufacturer (Generic USB Audio)
Status OK
PNP Device ID USB\VID_047F&PID_0CA1&MI_00\7&3999FAFF&0&0000
Driver e:\windows\system32\drivers\usbaudio.sys (5.1.2600.2180
(xpsp_sp2_rtm.040803-2158), 57.88 KB (59,264 bytes), 03/01/06 10:49 PM)

Name Unimodem Half-Duplex Audio Device
Manufacturer Microsoft
Status OK
PNP Device ID MODEMWAVE\0\{0253B7C2-2866-46CE-9545-D88BD0BCC41A}
Driver e:\windows\system32\drivers\modemcsa.sys (5.1.2600.0
(xpclient.010817-1148), 15.75 KB (16,128 bytes), 02/28/06 11:37 AM)


Bin Li
asiana.com



"duoc" wrote:

> Jennifer/Devin,
>
> What sound card and driver version do you have on your system?
>
> If it helps, you can go to Start->Run, and type "msinfo32".
>
> You should get a System Information dialog.
>
> Expand the tree on the left to: System Summary->Components->Sound Device.
>
> Make sure Sound Device is selected, and goto File->Export. This will write
> out the information to a file.
>
> Please reply back with the contents of the file.
>
> -Duoc
>
> "Jennifer Burgin [Windows Live MVP]" wrote:
>
> > Hi Devin,
> >
> > I've noticed this same problem, too. Sometimes the sound works and
> > sometimes it doesn't. Signing out/signing in or rebooting my machine
> > occasionally restores sound effects but not always! As random the problem
> > occurs, I suspected it was server related.
> >
> > --
> > Jennifer Burgin (GT: Miss Cabernet)
> > Microsoft MVP, Windows Live
> > www.jenniferburgin.com
> > "David" <> wrote in message
> > news:...
> > > Hi,
> > >
> > > I have recently downloaded windows messenger live. sometimes when I
> > > receive
> > > new msgs, emails or alerts, the sound does not play. i used to have the
> > > old
> > > msn, and the event sounds always used to play.
> > >
> > > any ideas?
> > >
> > > thanx
> > >
> > > devin
> > >
> > >
> >
> >
> >

Thanks for the info Bin.

Also, I wanted to rule out if your status is set to Busy (either on purpose,
or inadvertantly). The client doesn't play any sounds if your status is
Busy. Note that the client will change your status to Busy if you use some
full-screen app.

"Bin" wrote:

> Hi Duoc,
>
> I have the same problem with Windows Live Messager, that is, no sound alert
> when people send me an instant message or the pop-up alert when people come
> online.
> I have output my sound Device information as follows, please help:
>
> System Information report written at: 08/22/06 15:35:07
> System Name: ASIANA-01
> [Sound Device]
>
> Item Value
> Name SigmaTel High Definition Audio CODEC
> Manufacturer SigmaTel
> Status OK
> PNP Device
> ID HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB& REV_1032\4&B5B2454&0&0001
> Driver e:\windows\system32\drivers\sthda.sys (5.10.4548.0 nd84 cp1, 176.50
> KB (180,736 bytes), 02/28/06 11:41 AM)
>
> Name Microsoft LifeCam VX-6000 Microphone
> Manufacturer Microsoft
> Status OK
> PNP Device ID USB\VID_045E&PID_00F4&MI_01\7&11E8C8EB&0&0001
> Driver e:\windows\system32\drivers\usbaudio.sys (5.1.2600.2180
> (xpsp_sp2_rtm.040803-2158), 57.88 KB (59,264 bytes), 03/01/06 10:49 PM)
>
> Name USB Audio Device
> Manufacturer (Generic USB Audio)
> Status OK
> PNP Device ID USB\VID_047F&PID_0CA1&MI_00\7&3999FAFF&0&0000
> Driver e:\windows\system32\drivers\usbaudio.sys (5.1.2600.2180
> (xpsp_sp2_rtm.040803-2158), 57.88 KB (59,264 bytes), 03/01/06 10:49 PM)
>
> Name Unimodem Half-Duplex Audio Device
> Manufacturer Microsoft
> Status OK
> PNP Device ID MODEMWAVE\0\{0253B7C2-2866-46CE-9545-D88BD0BCC41A}
> Driver e:\windows\system32\drivers\modemcsa.sys (5.1.2600.0
> (xpclient.010817-1148), 15.75 KB (16,128 bytes), 02/28/06 11:37 AM)
>
>
> Bin Li
> asiana.com
>
>
>
> "duoc" wrote:
>
> > Jennifer/Devin,
> >
> > What sound card and driver version do you have on your system?
> >
> > If it helps, you can go to Start->Run, and type "msinfo32".
> >
> > You should get a System Information dialog.
> >
> > Expand the tree on the left to: System Summary->Components->Sound Device.
> >
> > Make sure Sound Device is selected, and goto File->Export. This will write
> > out the information to a file.
> >
> > Please reply back with the contents of the file.
> >
> > -Duoc
> >
> > "Jennifer Burgin [Windows Live MVP]" wrote:
> >
> > > Hi Devin,
> > >
> > > I've noticed this same problem, too. Sometimes the sound works and
> > > sometimes it doesn't. Signing out/signing in or rebooting my machine
> > > occasionally restores sound effects but not always! As random the problem
> > > occurs, I suspected it was server related.
> > >
> > > --
> > > Jennifer Burgin (GT: Miss Cabernet)
> > > Microsoft MVP, Windows Live
> > > www.jenniferburgin.com
> > > "David" <> wrote in message
> > > news:...
> > > > Hi,
> > > >
> > > > I have recently downloaded windows messenger live. sometimes when I
> > > > receive
> > > > new msgs, emails or alerts, the sound does not play. i used to have the
> > > > old
> > > > msn, and the event sounds always used to play.
> > > >
> > > > any ideas?
> > > >
> > > > thanx
> > > >
> > > > devin
> > > >
> > > >
> > >
> > >
> > >

Hi Duoc,

That solved the mystery. I did set my status to busy all the time. After I
change it to away, it is working now. Thanks a lot.

Bin

"duoc" wrote:

> Thanks for the info Bin.
>
> Also, I wanted to rule out if your status is set to Busy (either on purpose,
> or inadvertantly). The client doesn't play any sounds if your status is
> Busy. Note that the client will change your status to Busy if you use some
> full-screen app.
>
> "Bin" wrote:
>
> > Hi Duoc,
> >
> > I have the same problem with Windows Live Messager, that is, no sound alert
> > when people send me an instant message or the pop-up alert when people come
> > online.
> > I have output my sound Device information as follows, please help:
> >
> > System Information report written at: 08/22/06 15:35:07
> > System Name: ASIANA-01
> > [Sound Device]
> >
> > Item Value
> > Name SigmaTel High Definition Audio CODEC
> > Manufacturer SigmaTel
> > Status OK
> > PNP Device
> > ID HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB& REV_1032\4&B5B2454&0&0001
> > Driver e:\windows\system32\drivers\sthda.sys (5.10.4548.0 nd84 cp1, 176.50
> > KB (180,736 bytes), 02/28/06 11:41 AM)
> >
> > Name Microsoft LifeCam VX-6000 Microphone
> > Manufacturer Microsoft
> > Status OK
> > PNP Device ID USB\VID_045E&PID_00F4&MI_01\7&11E8C8EB&0&0001
> > Driver e:\windows\system32\drivers\usbaudio.sys (5.1.2600.2180
> > (xpsp_sp2_rtm.040803-2158), 57.88 KB (59,264 bytes), 03/01/06 10:49 PM)
> >
> > Name USB Audio Device
> > Manufacturer (Generic USB Audio)
> > Status OK
> > PNP Device ID USB\VID_047F&PID_0CA1&MI_00\7&3999FAFF&0&0000
> > Driver e:\windows\system32\drivers\usbaudio.sys (5.1.2600.2180
> > (xpsp_sp2_rtm.040803-2158), 57.88 KB (59,264 bytes), 03/01/06 10:49 PM)
> >
> > Name Unimodem Half-Duplex Audio Device
> > Manufacturer Microsoft
> > Status OK
> > PNP Device ID MODEMWAVE\0\{0253B7C2-2866-46CE-9545-D88BD0BCC41A}
> > Driver e:\windows\system32\drivers\modemcsa.sys (5.1.2600.0
> > (xpclient.010817-1148), 15.75 KB (16,128 bytes), 02/28/06 11:37 AM)
> >
> >
> > Bin Li
> > asiana.com
> >
> >
> >
> > "duoc" wrote:
> >
> > > Jennifer/Devin,
> > >
> > > What sound card and driver version do you have on your system?
> > >
> > > If it helps, you can go to Start->Run, and type "msinfo32".
> > >
> > > You should get a System Information dialog.
> > >
> > > Expand the tree on the left to: System Summary->Components->Sound Device.
> > >
> > > Make sure Sound Device is selected, and goto File->Export. This will write
> > > out the information to a file.
> > >
> > > Please reply back with the contents of the file.
> > >
> > > -Duoc
> > >
> > > "Jennifer Burgin [Windows Live MVP]" wrote:
> > >
> > > > Hi Devin,
> > > >
> > > > I've noticed this same problem, too. Sometimes the sound works and
> > > > sometimes it doesn't. Signing out/signing in or rebooting my machine
> > > > occasionally restores sound effects but not always! As random the problem
> > > > occurs, I suspected it was server related.
> > > >
> > > > --
> > > > Jennifer Burgin (GT: Miss Cabernet)
> > > > Microsoft MVP, Windows Live
> > > > www.jenniferburgin.com
> > > > "David" <> wrote in message
> > > > news:...
> > > > > Hi,
> > > > >
> > > > > I have recently downloaded windows messenger live. sometimes when I
> > > > > receive
> > > > > new msgs, emails or alerts, the sound does not play. i used to have the
> > > > > old
> > > > > msn, and the event sounds always used to play.
> > > > >
> > > > > any ideas?
> > > > >
> > > > > thanx
> > > > >
> > > > > devin
> > > > >
> > > > >
> > > >
> > > >
> > > >

ok.

heres wat ive got;

Item Value
Name Creative SB Live! series(WDM)
Manufacturer Creative
Status OK
PNP Device ID PCI\VEN_1102&DEV_0002&SUBSYS_80611102&REV_07\4&172 A2BDD&0&08F0
I/O Port 0x0000C000-0x0000C01F
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\emu10k1f.sys (5.12.01.3509, 757.13 KB
(775,296 bytes), 14/08/2001 4:17 PM)

Name Avance AC97 Audio
Manufacturer Avance
Status OK
PNP Device ID PCI\VEN_8086&DEV_2445&SUBSYS_53411462&REV_12\3&13C 0B0C5&0&FD
I/O Port 0x0000DC00-0x0000DCFF
I/O Port 0x0000E000-0x0000E03F
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\alcxwdm.sys (5.10.3590, 265.61 KB
(271,981 bytes), 19/10/2001 4:40 AM)

Name Bluetooth Audio
Manufacturer WIDCOMM
Status OK
PNP Device ID ROOT\MEDIA\0000
Driver c:\windows\system32\drivers\btaudio.sys (1.4.2.8, 21.35 KB (21,861
bytes), 15/09/2003 5:15 PM)

thanx. the old msn played all the sounds.

thanx

devin


"duoc" <> wrote in message
news:8C1C81FA-A810-4672-917D-...
> Jennifer/Devin,
>
> What sound card and driver version do you have on your system?
>
> If it helps, you can go to Start->Run, and type "msinfo32".
>
> You should get a System Information dialog.
>
> Expand the tree on the left to: System Summary->Components->Sound Device.
>
> Make sure Sound Device is selected, and goto File->Export. This will
write
> out the information to a file.
>
> Please reply back with the contents of the file.
>
> -Duoc
>
> "Jennifer Burgin [Windows Live MVP]" wrote:
>
> > Hi Devin,
> >
> > I've noticed this same problem, too. Sometimes the sound works and
> > sometimes it doesn't. Signing out/signing in or rebooting my machine
> > occasionally restores sound effects but not always! As random the
problem
> > occurs, I suspected it was server related.
> >
> > --
> > Jennifer Burgin (GT: Miss Cabernet)
> > Microsoft MVP, Windows Live
> > www.jenniferburgin.com
> > "David" <> wrote in message
> > news:...
> > > Hi,
> > >
> > > I have recently downloaded windows messenger live. sometimes when I
> > > receive
> > > new msgs, emails or alerts, the sound does not play. i used to have
the
> > > old
> > > msn, and the event sounds always used to play.
> > >
> > > any ideas?
> > >
> > > thanx
> > >
> > > devin
> > >
> > >
> >
> >
> >

David,

Just to make sure, is your status set to "Busy" when you don't hear the
sounds? If so, this is by design. In previous versions of Messenger, there
was a bug where we always played the sound, even if the client was set to
"Busy."

Let me know.

Thanks,

Duoc

"David" wrote:

> ok.
>
> heres wat ive got;
>
> Item Value
> Name Creative SB Live! series(WDM)
> Manufacturer Creative
> Status OK
> PNP Device ID PCI\VEN_1102&DEV_0002&SUBSYS_80611102&REV_07\4&172 A2BDD&0&08F0
> I/O Port 0x0000C000-0x0000C01F
> IRQ Channel IRQ 17
> Driver c:\windows\system32\drivers\emu10k1f.sys (5.12.01.3509, 757.13 KB
> (775,296 bytes), 14/08/2001 4:17 PM)
>
> Name Avance AC97 Audio
> Manufacturer Avance
> Status OK
> PNP Device ID PCI\VEN_8086&DEV_2445&SUBSYS_53411462&REV_12\3&13C 0B0C5&0&FD
> I/O Port 0x0000DC00-0x0000DCFF
> I/O Port 0x0000E000-0x0000E03F
> IRQ Channel IRQ 17
> Driver c:\windows\system32\drivers\alcxwdm.sys (5.10.3590, 265.61 KB
> (271,981 bytes), 19/10/2001 4:40 AM)
>
> Name Bluetooth Audio
> Manufacturer WIDCOMM
> Status OK
> PNP Device ID ROOT\MEDIA\0000
> Driver c:\windows\system32\drivers\btaudio.sys (1.4.2.8, 21.35 KB (21,861
> bytes), 15/09/2003 5:15 PM)
>
> thanx. the old msn played all the sounds.
>
> thanx
>
> devin
>
>
> "duoc" <> wrote in message
> news:8C1C81FA-A810-4672-917D-...
> > Jennifer/Devin,
> >
> > What sound card and driver version do you have on your system?
> >
> > If it helps, you can go to Start->Run, and type "msinfo32".
> >
> > You should get a System Information dialog.
> >
> > Expand the tree on the left to: System Summary->Components->Sound Device.
> >
> > Make sure Sound Device is selected, and goto File->Export. This will
> write
> > out the information to a file.
> >
> > Please reply back with the contents of the file.
> >
> > -Duoc
> >
> > "Jennifer Burgin [Windows Live MVP]" wrote:
> >
> > > Hi Devin,
> > >
> > > I've noticed this same problem, too. Sometimes the sound works and
> > > sometimes it doesn't. Signing out/signing in or rebooting my machine
> > > occasionally restores sound effects but not always! As random the
> problem
> > > occurs, I suspected it was server related.
> > >
> > > --
> > > Jennifer Burgin (GT: Miss Cabernet)
> > > Microsoft MVP, Windows Live
> > > www.jenniferburgin.com
> > > "David" <> wrote in message
> > > news:...
> > > > Hi,
> > > >
> > > > I have recently downloaded windows messenger live. sometimes when I
> > > > receive
> > > > new msgs, emails or alerts, the sound does not play. i used to have
> the
> > > > old
> > > > msn, and the event sounds always used to play.
> > > >
> > > > any ideas?
> > > >
> > > > thanx
> > > >
> > > > devin
> > > >
> > > >
> > >
> > >
> > >
>
>
>

no, mines on 'online'. and it somtimes plays the sound. its like a random
thing, it plays it sometimes, and then it doesnt.
i know about the 'busy' thing.

dev


"duoc" <> wrote in message
news:28E69695-0C39-4339-AC3F-...
> David,
>
> Just to make sure, is your status set to "Busy" when you don't hear the
> sounds? If so, this is by design. In previous versions of Messenger,
there
> was a bug where we always played the sound, even if the client was set to
> "Busy."
>
> Let me know.
>
> Thanks,
>
> Duoc
>
> "David" wrote:
>
> > ok.
> >
> > heres wat ive got;
> >
> > Item Value
> > Name Creative SB Live! series(WDM)
> > Manufacturer Creative
> > Status OK
> > PNP Device ID
PCI\VEN_1102&DEV_0002&SUBSYS_80611102&REV_07\4&172 A2BDD&0&08F0
> > I/O Port 0x0000C000-0x0000C01F
> > IRQ Channel IRQ 17
> > Driver c:\windows\system32\drivers\emu10k1f.sys (5.12.01.3509, 757.13 KB
> > (775,296 bytes), 14/08/2001 4:17 PM)
> >
> > Name Avance AC97 Audio
> > Manufacturer Avance
> > Status OK
> > PNP Device ID
PCI\VEN_8086&DEV_2445&SUBSYS_53411462&REV_12\3&13C 0B0C5&0&FD
> > I/O Port 0x0000DC00-0x0000DCFF
> > I/O Port 0x0000E000-0x0000E03F
> > IRQ Channel IRQ 17
> > Driver c:\windows\system32\drivers\alcxwdm.sys (5.10.3590, 265.61 KB
> > (271,981 bytes), 19/10/2001 4:40 AM)
> >
> > Name Bluetooth Audio
> > Manufacturer WIDCOMM
> > Status OK
> > PNP Device ID ROOT\MEDIA\0000
> > Driver c:\windows\system32\drivers\btaudio.sys (1.4.2.8, 21.35 KB
(21,861
> > bytes), 15/09/2003 5:15 PM)
> >
> > thanx. the old msn played all the sounds.
> >
> > thanx
> >
> > devin
> >
> >
> > "duoc" <> wrote in message
> > news:8C1C81FA-A810-4672-917D-...
> > > Jennifer/Devin,
> > >
> > > What sound card and driver version do you have on your system?
> > >
> > > If it helps, you can go to Start->Run, and type "msinfo32".
> > >
> > > You should get a System Information dialog.
> > >
> > > Expand the tree on the left to: System Summary->Components->Sound
Device.
> > >
> > > Make sure Sound Device is selected, and goto File->Export. This will
> > write
> > > out the information to a file.
> > >
> > > Please reply back with the contents of the file.
> > >
> > > -Duoc
> > >
> > > "Jennifer Burgin [Windows Live MVP]" wrote:
> > >
> > > > Hi Devin,
> > > >
> > > > I've noticed this same problem, too. Sometimes the sound works and
> > > > sometimes it doesn't. Signing out/signing in or rebooting my
machine
> > > > occasionally restores sound effects but not always! As random the
> > problem
> > > > occurs, I suspected it was server related.
> > > >
> > > > --
> > > > Jennifer Burgin (GT: Miss Cabernet)
> > > > Microsoft MVP, Windows Live
> > > > www.jenniferburgin.com
> > > > "David" <> wrote in message
> > > > news:...
> > > > > Hi,
> > > > >
> > > > > I have recently downloaded windows messenger live. sometimes when
I
> > > > > receive
> > > > > new msgs, emails or alerts, the sound does not play. i used to
have
> > the
> > > > > old
> > > > > msn, and the event sounds always used to play.
> > > > >
> > > > > any ideas?
> > > > >
> > > > > thanx
> > > > >
> > > > > devin
> > > > >
> > > > >
> > > >
> > > >
> > > >
> >
> >
> >