Live Messenger Status always OFFLINE

I am using: Windows Live Messenger Build 14.0.8064.206

on Win XP SP3 (32-bit).

For some reason my status can only be displayed as OFFLINE on the web.

I have correct settings at:
http://settings.messenger.live.com/a...bsettings.aspx

and have verify the HTML code which is embedded on the web to be correct.

It has worked for close to a year and suddenly stopped.

Any ideas?

Greetings,

I've heard of this happening before, but the problem was apparently fixed a long time ago.
However, you can try the fix that worked for that problem -- just go do that websettings page
and uncheck the 'Allow anyone' option then choose Save.

Then re-check it and choose Save again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"M Edvall" <M > wrote in message
news:BCAC5ED1-6976-4D14-90F5-...
> I am using: Windows Live Messenger Build 14.0.8064.206
>
> on Win XP SP3 (32-bit).
>
> For some reason my status can only be displayed as OFFLINE on the web.
>
> I have correct settings at:
> http://settings.messenger.live.com/a...bsettings.aspx
>
> and have verify the HTML code which is embedded on the web to be correct.
>
> It has worked for close to a year and suddenly stopped.
>
> Any ideas?

Hi Jonathan,

That didn't fix it. I will now try to downgrade to MSN Messenger 8.0.0812
hoping that will help.

I am in Central America now, that's the only weird thing I could think about.

Best wishes, Marcus

I have now tried Pidgin as well.

Still offline on the web for some reason.

I have checked/unchecked the setting at
http://settings.messenger.live.com/a...bSettings.aspx many times
as well.

This is the code I have on the webpage:

<a target="_blank"
href="http://settings.messenger.live.com/Conversation/IMMe.aspx?invitee=. live.com&mkt=en-US"><img
style="border-style: none;"
src="http://messenger.services.live.com/users//presenceimage?mkt=en-US"
width="16" height="16" alt="MSN"> <b><font color="white"> LIVE SUPPORT
</font></b> </a><br>

It's the top Live Support icon to the top right here:

http://tomopt.com/tomlab/mytomlab/

Greetings Marcus,

I just turned it on here for myself (I had it off) and it seems to be working fine. So it's
not a problem affecting everyone.

I'll attempt to ping someone about this problem, but as a workaround you may want to just use
another Live ID for this purpose until it's fixed. As I know that'll be annoying, you can
also sign into two Live IDs by starting Messenger twice after running this .reg file:
http://messenger.jonathankay.com/dow...eInstances.reg

You don't need to restart Messenger, just click on a Messenger shortcut to open up another
session after applying it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--



"M Edvall" <> wrote in message
news:FD3C8185-8FBC-49B0-962C-...
> I have now tried Pidgin as well.
>
> Still offline on the web for some reason.
>
> I have checked/unchecked the setting at
> http://settings.messenger.live.com/a...bSettings.aspx many times
> as well.
>
> This is the code I have on the webpage:
>
> <a target="_blank"
> href="http://settings.messenger.live.com/Conversation/IMMe.aspx?invitee=. live.com&mkt=en-US"><img
> style="border-style: none;"
> src="http://messenger.services.live.com/users//presenceimage?mkt=en-US"
> width="16" height="16" alt="MSN"> <b><font color="white"> LIVE SUPPORT
> </font></b> </a><br>
>
> It's the top Live Support icon to the top right here:
>
> http://tomopt.com/tomlab/mytomlab/

Hi Jonathan,

I have created a new account: tomlabsupport AT hotmail.com. Set the web
setting so it should be visible online.

As before, I am still offline all the time on the web.

It worked with the two instances though.

Have not been able to do chat support for 3-4 weeks now so unless I find a
solution my only option is to dump Live Messenger permanently. This should be
working or at least be debuggable!

Best wishes, Marcus

Hi i have the sae problem like marcus..... do yo now really how to fix this

"Jonathan Kay [MVP]" wrote:

> Greetings Marcus,
>
> I just turned it on here for myself (I had it off) and it seems to be working fine. So it's
> not a problem affecting everyone.
>
> I'll attempt to ping someone about this problem, but as a workaround you may want to just use
> another Live ID for this purpose until it's fixed. As I know that'll be annoying, you can
> also sign into two Live IDs by starting Messenger twice after running this .reg file:
> http://messenger.jonathankay.com/dow...eInstances.reg
>
> You don't need to restart Messenger, just click on a Messenger shortcut to open up another
> session after applying it.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
>
> "M Edvall" <> wrote in message
> news:FD3C8185-8FBC-49B0-962C-...
> > I have now tried Pidgin as well.
> >
> > Still offline on the web for some reason.
> >
> > I have checked/unchecked the setting at
> > http://settings.messenger.live.com/a...bSettings.aspx many times
> > as well.
> >
> > This is the code I have on the webpage:
> >
> > <a target="_blank"
> > href="http://settings.messenger.live.com/Conversation/IMMe.aspx?invitee=. live.com&mkt=en-US"><img
> > style="border-style: none;"
> > src="http://messenger.services.live.com/users//presenceimage?mkt=en-US"
> > width="16" height="16" alt="MSN"> <b><font color="white"> LIVE SUPPORT
> > </font></b> </a><br>
> >
> > It's the top Live Support icon to the top right here:
> >
> > http://tomopt.com/tomlab/mytomlab/
>
>
>

I just wanted to report that when I login here:

http://webmessenger.msn.com/

I am visible online.

All local clients are non-functional (8.0, Live 2009, Pidgin), regardless of
whether or not I am behind the router or connected directly to the cable
modem.

I have now downgraded to IE7.0.5730.13.

Still the same problem.

Hi Alan,

Have you tried the turning off and on trick as I mentioned earlier in the thread? I know it
sounds ridiculous, but it did fix the problem the last time this was happening to people, so
it's a starting step at least.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Alan" <> wrote in message
news:33562D98-3A92-45D9-8A8F-...
> Hi i have the sae problem like marcus..... do yo now really how to fix this
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings Marcus,
>>
>> I just turned it on here for myself (I had it off) and it seems to be working fine. So
>> it's
>> not a problem affecting everyone.
>>
>> I'll attempt to ping someone about this problem, but as a workaround you may want to just
>> use
>> another Live ID for this purpose until it's fixed. As I know that'll be annoying, you can
>> also sign into two Live IDs by starting Messenger twice after running this .reg file:
>> http://messenger.jonathankay.com/dow...eInstances.reg
>>
>> You don't need to restart Messenger, just click on a Messenger shortcut to open up another
>> session after applying it.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>>
>> "M Edvall" <> wrote in message
>> news:FD3C8185-8FBC-49B0-962C-...
>> > I have now tried Pidgin as well.
>> >
>> > Still offline on the web for some reason.
>> >
>> > I have checked/unchecked the setting at
>> > http://settings.messenger.live.com/a...bSettings.aspx many times
>> > as well.
>> >
>> > This is the code I have on the webpage:
>> >
>> > <a target="_blank"
>> > href="http://settings.messenger.live.com/Conversation/IMMe.aspx?invitee=. live.com&mkt=en-US"><img
>> > style="border-style: none;"
>> > src="http://messenger.services.live.com/users//presenceimage?mkt=en-US"
>> > width="16" height="16" alt="MSN"> <b><font color="white"> LIVE SUPPORT
>> > </font></b> </a><br>
>> >
>> > It's the top Live Support icon to the top right here:
>> >
>> > http://tomopt.com/tomlab/mytomlab/
>>
>>
>>