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Live Messenger update needed for application sharing, etc.

 
 
Steve Roberts
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      05-22-2007
My friend and I are using the latest version of Live Messenger available from
Microsoft, on XP SP1 PCs with all the latest patches/hotfixes. We are not
using MSN Messenger. When we attempt to use Application Sharing (or
Whiteboard, or Remote Assist) we get a message saying "Your invitation was
not sent because you need the latest version of Messenger". This had worked
before. The only new stuff installed on either of our PCs has been the last
couple of rounds of MS hotfixes/patches. I have not been able to find any
references to LM updates on Microsoft's website. Looking for help.
 
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Jonathan Kay [MVP]
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      05-23-2007
Greetings Steve,

Yes, you need a more current version of Windows Messenger than what's provided in SP1 to use
Remote Assistance in Windows Live Messenger. Live Messenger depends on the old Windows
Messenger client for its Remote Assistance capabilities, otherwise it will give you this
message.

You can simply grab and install the latest from here:
http://microsoft.com/downloads/detai...f-9157a3b3d774

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--



"Steve Roberts" <Steve > wrote in message
news:9DA2E1DD-33DB-44FF-B12A-...
> My friend and I are using the latest version of Live Messenger available from
> Microsoft, on XP SP1 PCs with all the latest patches/hotfixes. We are not
> using MSN Messenger. When we attempt to use Application Sharing (or
> Whiteboard, or Remote Assist) we get a message saying "Your invitation was
> not sent because you need the latest version of Messenger". This had worked
> before. The only new stuff installed on either of our PCs has been the last
> couple of rounds of MS hotfixes/patches. I have not been able to find any
> references to LM updates on Microsoft's website. Looking for help.



 
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Steve Roberts
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Posts: n/a

 
      05-23-2007
Hi, Jonathan,

Thanks for the quick response.

I downloaded and installed Windows Messenger 5.1 from the URL. To test
further, I installed the latest of everything on a PC at work, and two PCs at
home. Indeed, Windows Messenger 5.1 resolved the original message about
needing the latest version of Messenger. (BTW - could you ask the guy that
wrote that message to be a little more specific? I'm using Live Messenger -
the link in the message takes you to the Live Messenger download site - so
you'd think it was talking about Live Messenger, not Windows Messenger! A bit
confusing to say the least!) However, when I try to establish a Sharing
Session between a home PC and the work PC, afer a minute or two I get an
error 0x80ee000c - SIP Transaction Timed Out. Do some specific ports have to
be open between the two sites? When I try to establish a Sharing Session
between the two PCs behind my firewall, it works...sort of. When I click on
the Whiteboard icon on the sharing window, it starts a whiteboard and both
clients can co-manipulate it. However, when I click on Application Sharing,
nothing happens. No messages, no menus. Nothing. Even though I have other
applications open on both PCs. When this worked before, I got a menu of all
the open apps to choose from, or choose the entire Desktop.

Close, but no cigar, yet. I appreciate your advice so far, but things
still aren't working as advertised, yet.

Thanks.

Steve R.

"Jonathan Kay [MVP]" wrote:

> Greetings Steve,
>
> Yes, you need a more current version of Windows Messenger than what's provided in SP1 to use
> Remote Assistance in Windows Live Messenger. Live Messenger depends on the old Windows
> Messenger client for its Remote Assistance capabilities, otherwise it will give you this
> message.
>
> You can simply grab and install the latest from here:
> http://microsoft.com/downloads/detai...f-9157a3b3d774
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
>
> "Steve Roberts" <Steve > wrote in message
> news:9DA2E1DD-33DB-44FF-B12A-...
> > My friend and I are using the latest version of Live Messenger available from
> > Microsoft, on XP SP1 PCs with all the latest patches/hotfixes. We are not
> > using MSN Messenger. When we attempt to use Application Sharing (or
> > Whiteboard, or Remote Assist) we get a message saying "Your invitation was
> > not sent because you need the latest version of Messenger". This had worked
> > before. The only new stuff installed on either of our PCs has been the last
> > couple of rounds of MS hotfixes/patches. I have not been able to find any
> > references to LM updates on Microsoft's website. Looking for help.

>
>

 
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