Live Msgr: The file you selected is not a valid image file.

On my desktop (XP Prof): after I was 'forced' to upgrade msgr from 7.5 to
8.1, not only losing all of my custom emotion icons, but I cannot add any
image files (including display picture, background and emotion icons!).

I did tons of research and finally experiment with my new laptop (with
Vista); I found that there was a Windows update that caused the problem - The
"MSXML Parser 4.0/6.0". Once I remove it from Add/Remove Program, I saw all
my lost emotion icons and able to add any image files.

However, when there was another new Windows update downloaded and installed
on my laptop, the msgr problem re-occurred again! I have to remove the
updates and now disable all Windows updates!

I don't want to disable all Windows updates in the long run but if i don't,
my msgr will not function well. Any clue?? Any solution??

Besides, I cannot get my msgr on my desktop working because I have .NET
framework 2.0, SQL Server 2005 and other applications running on it so I
cannot risk to remove any updates.

Desperately need help!!

Thanks a bunch in advance!!

I have exactly the same problem.

"Yannis" wrote:

> On my desktop (XP Prof): after I was 'forced' to upgrade msgr from 7.5 to
> 8.1, not only losing all of my custom emotion icons, but I cannot add any
> image files (including display picture, background and emotion icons!).
>
> I did tons of research and finally experiment with my new laptop (with
> Vista); I found that there was a Windows update that caused the problem - The
> "MSXML Parser 4.0/6.0". Once I remove it from Add/Remove Program, I saw all
> my lost emotion icons and able to add any image files.
>
> However, when there was another new Windows update downloaded and installed
> on my laptop, the msgr problem re-occurred again! I have to remove the
> updates and now disable all Windows updates!
>
> I don't want to disable all Windows updates in the long run but if i don't,
> my msgr will not function well. Any clue?? Any solution??
>
> Besides, I cannot get my msgr on my desktop working because I have .NET
> framework 2.0, SQL Server 2005 and other applications running on it so I
> cannot risk to remove any updates.
>
> Desperately need help!!
>
> Thanks a bunch in advance!!

Me too! I've files a support request but the communications are becoming less
frequent. For some reason they get stuck on whether there's a firewall in
operation, though I must admit that my installation at home worked fine. I
suspect this is a common problem.

Hi there.

i also am having the same problem but in windows xp...

i have tried everything on the net and nothing works....

the file you stated that is effecting ur dp not to work Yannis.... do you
know if this is in windows xp to? i have chekced add and remove and cannot
find anything to do with MSXML...?


"Yannis" wrote:

> On my desktop (XP Prof): after I was 'forced' to upgrade msgr from 7.5 to
> 8.1, not only losing all of my custom emotion icons, but I cannot add any
> image files (including display picture, background and emotion icons!).
>
> I did tons of research and finally experiment with my new laptop (with
> Vista); I found that there was a Windows update that caused the problem - The
> "MSXML Parser 4.0/6.0". Once I remove it from Add/Remove Program, I saw all
> my lost emotion icons and able to add any image files.
>
> However, when there was another new Windows update downloaded and installed
> on my laptop, the msgr problem re-occurred again! I have to remove the
> updates and now disable all Windows updates!
>
> I don't want to disable all Windows updates in the long run but if i don't,
> my msgr will not function well. Any clue?? Any solution??
>
> Besides, I cannot get my msgr on my desktop working because I have .NET
> framework 2.0, SQL Server 2005 and other applications running on it so I
> cannot risk to remove any updates.
>
> Desperately need help!!
>
> Thanks a bunch in advance!!