Live OneCAre doesn't like Quickbooks Pro 2009

Every couple hours Live OneCare's icon changes from green GOOD to yellow
FAIR. It then reports the "PC problem needing fix" as a stalled printer
queue. Digging a little deeper reveals the printer queue that is jammed is
Quickbooks 2009 Pro's "Quickbook PDF Converter."

I can let OneCare "fix" the problem and the icon turns green, but three or
four hours later the printer queue error returns.

Is there a known problem between Quickbook and OneCare? Or does anyone have
an idea what I might do to further troubleshoot this problem?

As I understand it MS is or has dumped development of Live OneCare,
allthough they are still taking subscriptions for it, so it would seem that
if there is a bug / problem it aint going to be fixed

"woodp" <> wrote in message
news:C2FC8DB8-A11A-4068-87A5-...
> Every couple hours Live OneCare's icon changes from green GOOD to yellow
> FAIR. It then reports the "PC problem needing fix" as a stalled printer
> queue. Digging a little deeper reveals the printer queue that is jammed is
> Quickbooks 2009 Pro's "Quickbook PDF Converter."
>
> I can let OneCare "fix" the problem and the icon turns green, but three or
> four hours later the printer queue error returns.
>
> Is there a known problem between Quickbook and OneCare? Or does anyone
> have
> an idea what I might do to further troubleshoot this problem?

"woodp" <> wrote in message
news:C2FC8DB8-A11A-4068-87A5-...
> Every couple hours Live OneCare's icon changes from green GOOD to
> yellow
> FAIR. It then reports the "PC problem needing fix" as a stalled
> printer
> queue. Digging a little deeper reveals the printer queue that is
> jammed is
> Quickbooks 2009 Pro's "Quickbook PDF Converter."
>
> I can let OneCare "fix" the problem and the icon turns green, but
> three or
> four hours later the printer queue error returns.
>
> Is there a known problem between Quickbook and OneCare? Or does anyone
> have
> an idea what I might do to further troubleshoot this problem?

Try the question in

http://social.microsoft.com/Forums/e...wsliveonecare/

That forum is still actively moderated.

Tom