"Phil at MNS" <> wrote in message
news:...
> Hi
>
> I've got a very strange issue in Vista while trying to locate the
> outlook.pst file.
>
> (for purpose of this message the user logged in is Matt with full Admin
> access)
>
> Outlook itself puts the file in
> C:\Users\Matt\AppData\Local\Microsoft\Outlook\outl ook.pst. I know this as
> when I look at the advanced settings on Personal Folders it tells me the
> location. This is also the location I find it in on other PC's in the
> office.
>
> However - when I view the directory structure under Vista in Computer
> there is no "c:\users\Matt" directory at all.
>
> I managed to do a search for outlook.pst and Vista found it in
> C:\Documents and Settings\Matt\Local Settings\Application
> Data\Microsoft\Outlook. I created a shortcut to this and can open the
> directory, however when I try to access the C:\Documents and Settings
> directory from the left hand menu in Computer, I get an access denied
> message as though it doesnt exist.
>
> We have another laptop in the office running Vista Home Premium and there
> is a C:\Users\<user> directory and the outlook.pst can easily be found.
>
> Please can anyone help and advise as to why we are unable to find this
> outlook.pst file and why the <user> directory is not showing under
> c:\users.
>
While logged on as the user Matt open a command prompt. What folder does the
prompt open in? In the command prompt type SET and press Enter. What is the
value for USERPROFILE?
--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca