Thanks for that.. I know where you are coming from, we use a product called
WebEx for this sort of thing... its very good too...
VNC on Vista isnt too good which is why I am asking for this... I need to be
able to support W2k, XP and Vista clients.
Other technet links have some good reasons why not to disable UAC when
remote assisting.
http://support.microsoft.com/kb/937803
and you guys have given me some great ideas too.. Cheers.
Its a support/helpdesk environment, except we cant risk for the engineer to
be remotely controlling a user, that user wonders off and the engineer looses
or breaks the connection leaving the remote computer still accessible.....