Lock up of IE7 when doing windows update

Normal express update is made without problems. When trying to get software
optional updates right hand screen goes back to choose express or custom.
When I press custom, the progress bar runs for a few moments then the page
freezes up and I have to close IE7.

1. Does this behavior persist if you start IE7 in No Add-ons mode?

To start IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737

3. If you uninstall IE7 (which automatically returns you to IE6), does this
behavior persist?

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Charlie Woll wrote:
> Normal express update is made without problems. When trying to get
> software
> optional updates right hand screen goes back to choose express or custom.
> When I press custom, the progress bar runs for a few moments then the page
> freezes up and I have to close IE7.

Thank you, diabling the addins did the trick. Had to individually disable
them, Right clicking did not give me the option to start without addins.
charlie

"PA Bear" <> wrote in message
news:...
> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>
> To start IE7 in No Add-ons mode:
>
> Right-click on the blue IE desktop icon and select Start without Add-ons;
> or
>
> Start > (All) Programs > Accessories > System Tools > Internet Explorer
> (No add-ons).
>
> More:
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737
>
> 3. If you uninstall IE7 (which automatically returns you to IE6), does
> this behavior persist?
>
> Uninstalling IE7
> http://www.ie-vista.com/kbase2.html
>
> How to uninstall Internet Explorer 7:
> http://support.microsoft.com/kb/927177
>
> IE7 (Un)Installation and Anti-Malware Applications:
> http://blogs.msdn.com/ie/archive/200...lications.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> Charlie Woll wrote:
>> Normal express update is made without problems. When trying to get
>> software
>> optional updates right hand screen goes back to choose express or custom.
>> When I press custom, the progress bar runs for a few moments then the
>> page
>> freezes up and I have to close IE7.
>

YW. Now, what Add-on was causing the problem?
--
~PA Bear


Charlie Woll wrote:
> Thank you, diabling the addins did the trick. Had to individually disable
> them, Right clicking did not give me the option to start without addins.
> charlie
>
> "PA Bear" <> wrote in message
> news:...
>> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>>
>> To start IE7 in No Add-ons mode:
>>
>> Right-click on the blue IE desktop icon and select Start without Add-ons;
>> or
>>
>> Start > (All) Programs > Accessories > System Tools > Internet Explorer
>> (No add-ons).
>>
>> More:
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
>> http://support.microsoft.com/kb/923737
>>
>> 3. If you uninstall IE7 (which automatically returns you to IE6), does
>> this behavior persist?
>>
>> Uninstalling IE7
>> http://www.ie-vista.com/kbase2.html
>>
>> How to uninstall Internet Explorer 7:
>> http://support.microsoft.com/kb/927177
>>
>> IE7 (Un)Installation and Anti-Malware Applications:
>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> Charlie Woll wrote:
>>> Normal express update is made without problems. When trying to get
>>> software
>>> optional updates right hand screen goes back to choose express or
>>> custom.
>>> When I press custom, the progress bar runs for a few moments then the
>>> page
>>> freezes up and I have to close IE7.

I too am curious as to the culprit! However since I no longer have optional
software to update, I'll have to wait and then remove the add-ons one by
one. BTW, is PA for Penna?
charlie
"PA Bear" <> wrote in message
news:uP49dw%...
> YW. Now, what Add-on was causing the problem?
> --
> ~PA Bear
>
>
> Charlie Woll wrote:
>> Thank you, diabling the addins did the trick. Had to individually
>> disable
>> them, Right clicking did not give me the option to start without addins.
>> charlie
>>
>> "PA Bear" <> wrote in message
>> news:...
>>> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>>>
>>> To start IE7 in No Add-ons mode:
>>>
>>> Right-click on the blue IE desktop icon and select Start without
>>> Add-ons;
>>> or
>>>
>>> Start > (All) Programs > Accessories > System Tools > Internet Explorer
>>> (No add-ons).
>>>
>>> More:
>>>
>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>
>>> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
>>> http://support.microsoft.com/kb/923737
>>>
>>> 3. If you uninstall IE7 (which automatically returns you to IE6), does
>>> this behavior persist?
>>>
>>> Uninstalling IE7
>>> http://www.ie-vista.com/kbase2.html
>>>
>>> How to uninstall Internet Explorer 7:
>>> http://support.microsoft.com/kb/927177
>>>
>>> IE7 (Un)Installation and Anti-Malware Applications:
>>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>> AumHa VSOP & Admin; DTS-L.org
>>>
>>> Charlie Woll wrote:
>>>> Normal express update is made without problems. When trying to get
>>>> software
>>>> optional updates right hand screen goes back to choose express or
>>>> custom.
>>>> When I press custom, the progress bar runs for a few moments then the
>>>> page
>>>> freezes up and I have to close IE7.
>

Yes, PA is for Pennsylvania.

Charlie Woll wrote:
> I too am curious as to the culprit! However since I no longer have
> optional
> software to update, I'll have to wait and then remove the add-ons one by
> one. BTW, is PA for Penna?
> charlie
> "PA Bear" <> wrote in message
> news:uP49dw%...
>> YW. Now, what Add-on was causing the problem?
>> --
>> ~PA Bear
>>
>>
>> Charlie Woll wrote:
>>> Thank you, diabling the addins did the trick. Had to individually
>>> disable
>>> them, Right clicking did not give me the option to start without addins.
>>> charlie
>>>
>>> "PA Bear" <> wrote in message
>>> news:...
>>>> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>>>>
>>>> To start IE7 in No Add-ons mode:
>>>>
>>>> Right-click on the blue IE desktop icon and select Start without
>>>> Add-ons;
>>>> or
>>>>
>>>> Start > (All) Programs > Accessories > System Tools > Internet Explorer
>>>> (No add-ons).
>>>>
>>>> More:
>>>>
>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>
>>>> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
>>>> http://support.microsoft.com/kb/923737
>>>>
>>>> 3. If you uninstall IE7 (which automatically returns you to IE6), does
>>>> this behavior persist?
>>>>
>>>> Uninstalling IE7
>>>> http://www.ie-vista.com/kbase2.html
>>>>
>>>> How to uninstall Internet Explorer 7:
>>>> http://support.microsoft.com/kb/927177
>>>>
>>>> IE7 (Un)Installation and Anti-Malware Applications:
>>>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin; DTS-L.org
>>>>
>>>> Charlie Woll wrote:
>>>>> Normal express update is made without problems. When trying to get
>>>>> software
>>>>> optional updates right hand screen goes back to choose express or
>>>>> custom.
>>>>> When I press custom, the progress bar runs for a few moments then the
>>>>> page
>>>>> freezes up and I have to close IE7.

This fixed the problem for me but how do I figure out what add-on is the
culprit?

"PA Bear" wrote:

> Yes, PA is for Pennsylvania.
>
> Charlie Woll wrote:
> > I too am curious as to the culprit! However since I no longer have
> > optional
> > software to update, I'll have to wait and then remove the add-ons one by
> > one. BTW, is PA for Penna?
> > charlie
> > "PA Bear" <> wrote in message
> > news:uP49dw%...
> >> YW. Now, what Add-on was causing the problem?
> >> --
> >> ~PA Bear
> >>
> >>
> >> Charlie Woll wrote:
> >>> Thank you, diabling the addins did the trick. Had to individually
> >>> disable
> >>> them, Right clicking did not give me the option to start without addins.
> >>> charlie
> >>>
> >>> "PA Bear" <> wrote in message
> >>> news:...
> >>>> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
> >>>>
> >>>> To start IE7 in No Add-ons mode:
> >>>>
> >>>> Right-click on the blue IE desktop icon and select Start without
> >>>> Add-ons;
> >>>> or
> >>>>
> >>>> Start > (All) Programs > Accessories > System Tools > Internet Explorer
> >>>> (No add-ons).
> >>>>
> >>>> More:
> >>>>
> >>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>
> >>>> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
> >>>> http://support.microsoft.com/kb/923737
> >>>>
> >>>> 3. If you uninstall IE7 (which automatically returns you to IE6), does
> >>>> this behavior persist?
> >>>>
> >>>> Uninstalling IE7
> >>>> http://www.ie-vista.com/kbase2.html
> >>>>
> >>>> How to uninstall Internet Explorer 7:
> >>>> http://support.microsoft.com/kb/927177
> >>>>
> >>>> IE7 (Un)Installation and Anti-Malware Applications:
> >>>> http://blogs.msdn.com/ie/archive/200...lications.aspx
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-Windows (IE, OE, Security, Shell/User)
> >>>> AumHa VSOP & Admin; DTS-L.org
> >>>>
> >>>> Charlie Woll wrote:
> >>>>> Normal express update is made without problems. When trying to get
> >>>>> software
> >>>>> optional updates right hand screen goes back to choose express or
> >>>>> custom.
> >>>>> When I press custom, the progress bar runs for a few moments then the
> >>>>> page
> >>>>> freezes up and I have to close IE7.
>
>

Let's start with toolbars: What ones do you have installed?
--
~PA Bear

rmloud wrote:
> This fixed the problem for me but how do I figure out what add-on is the
> culprit?
>
> "PA Bear" wrote:
>
>> Yes, PA is for Pennsylvania.
>>
>> Charlie Woll wrote:
>>> I too am curious as to the culprit! However since I no longer have
>>> optional
>>> software to update, I'll have to wait and then remove the add-ons one by
>>> one. BTW, is PA for Penna?
>>> charlie
>>> "PA Bear" <> wrote in message
>>> news:uP49dw%...
>>>> YW. Now, what Add-on was causing the problem?
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> Charlie Woll wrote:
>>>>> Thank you, diabling the addins did the trick. Had to individually
>>>>> disable
>>>>> them, Right clicking did not give me the option to start without
>>>>> addins.
>>>>> charlie
>>>>>
>>>>> "PA Bear" <> wrote in message
>>>>> news:...
>>>>>> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>>>>>>
>>>>>> To start IE7 in No Add-ons mode:
>>>>>>
>>>>>> Right-click on the blue IE desktop icon and select Start without
>>>>>> Add-ons;
>>>>>> or
>>>>>>
>>>>>> Start > (All) Programs > Accessories > System Tools > Internet
>>>>>> Explorer
>>>>>> (No add-ons).
>>>>>>
>>>>>> More:
>>>>>>
>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>
>>>>>> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
>>>>>> http://support.microsoft.com/kb/923737
>>>>>>
>>>>>> 3. If you uninstall IE7 (which automatically returns you to IE6),
>>>>>> does
>>>>>> this behavior persist?
>>>>>>
>>>>>> Uninstalling IE7
>>>>>> http://www.ie-vista.com/kbase2.html
>>>>>>
>>>>>> How to uninstall Internet Explorer 7:
>>>>>> http://support.microsoft.com/kb/927177
>>>>>>
>>>>>> IE7 (Un)Installation and Anti-Malware Applications:
>>>>>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>>> AumHa VSOP & Admin; DTS-L.org
>>>>>>
>>>>>> Charlie Woll wrote:
>>>>>>> Normal express update is made without problems. When trying to get
>>>>>>> software
>>>>>>> optional updates right hand screen goes back to choose express or
>>>>>>> custom.
>>>>>>> When I press custom, the progress bar runs for a few moments then
>>>>>>> the
>>>>>>> page
>>>>>>> freezes up and I have to close IE7.