login problem caused by Windows update(s)? (911562 and/or 912812)

Prior to installing updates 911561 and 912812, I had no problem logging in to
a Web site that I frequent. Since I downloaded those files, I have't been
able to log in via Internet Explorer (6.0). [I am able to log on via a
different, non-Microsoft browser.]

When I attempt to log in to that site via Internet Explorer, I get a message
to the effect that the security certificate for that site has been revoked,
and that the site should not be trusted.

In seeking help from the technical-support folks who run that site, I have
been assured that their certificate has NOT been revoked, and that THEY are
capable of signing in to the page that I'm unable to sign into, so they've
concluded that there's a problem with "my system."

I've tried changing all kind of settings in Internet Explorer (including
deletion of cookies and temporary Internet files), and I've declared that Web
site as "trusted."

Nothing works, so I'm wondering if this could be due to some effect of one
of the Windows updates referenced above.

Can anyone help?

I'm running Windows 98 Second Edition.

In the text of my message, I said the updates were 911561 and 912812. The
first one should be 911562 (which is correct in the subject line).

"gamartin" wrote:

> Prior to installing updates 911561 and 912812, I had no problem logging in to
> a Web site that I frequent. Since I downloaded those files, I have't been
> able to log in via Internet Explorer (6.0). [I am able to log on via a
> different, non-Microsoft browser.]
>
> When I attempt to log in to that site via Internet Explorer, I get a message
> to the effect that the security certificate for that site has been revoked,
> and that the site should not be trusted.
>
> In seeking help from the technical-support folks who run that site, I have
> been assured that their certificate has NOT been revoked, and that THEY are
> capable of signing in to the page that I'm unable to sign into, so they've
> concluded that there's a problem with "my system."
>
> I've tried changing all kind of settings in Internet Explorer (including
> deletion of cookies and temporary Internet files), and I've declared that Web
> site as "trusted."
>
> Nothing works, so I'm wondering if this could be due to some effect of one
> of the Windows updates referenced above.
>
> Can anyone help?
>
> I'm running Windows 98 Second Edition.

IN Win ME and in Win98 , there is one ESSENTIAL thing to note
THE 911562 PATCH FOR MDAC2.8RTM DOES NOT WORK!!!
It breaks Help & Support in Win ME, amongst other things.

Best advice is upgrade to MDAC2.8SP! from here
http://www.microsoft.com/downloads/d...displaylang=en
then visit WU again for the new patch - which works properly with the SP1
files.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"gamartin" <> wrote in message
news:6CD13F10-E97B-478A-A029-...
> Prior to installing updates 911561 and 912812, I had no problem logging in
> to
> a Web site that I frequent. Since I downloaded those files, I have't been
> able to log in via Internet Explorer (6.0). [I am able to log on via a
> different, non-Microsoft browser.]
>
> When I attempt to log in to that site via Internet Explorer, I get a
> message
> to the effect that the security certificate for that site has been
> revoked,
> and that the site should not be trusted.
>
> In seeking help from the technical-support folks who run that site, I have
> been assured that their certificate has NOT been revoked, and that THEY
> are
> capable of signing in to the page that I'm unable to sign into, so they've
> concluded that there's a problem with "my system."
>
> I've tried changing all kind of settings in Internet Explorer (including
> deletion of cookies and temporary Internet files), and I've declared that
> Web
> site as "trusted."
>
> Nothing works, so I'm wondering if this could be due to some effect of one
> of the Windows updates referenced above.
>
> Can anyone help?
>
> I'm running Windows 98 Second Edition.

gamartin wrote on Sat, 10 Jun 2006 09:06:02 -0700:

> Prior to installing updates 911561 and 912812, I had no problem logging in
> to a Web site that I frequent. Since I downloaded those files, I have't
> been able to log in via Internet Explorer (6.0). [I am able to log on via
> a different, non-Microsoft browser.]

Can you post the URL?

> When I attempt to log in to that site via Internet Explorer, I get a
> message to the effect that the security certificate for that site has been
> revoked, and that the site should not be trusted.

Have you got "Check for publisher's certificate revocation" ticked in the
Security section of the Advanced tab under Tools>Internet Options?

> In seeking help from the technical-support folks who run that site, I have
> been assured that their certificate has NOT been revoked, and that THEY
> are capable of signing in to the page that I'm unable to sign into, so
> they've concluded that there's a problem with "my system."

Maybe IE is unable to check for revocation due to something else installed
on your machine blocking IE going to the certificate publisher's website.

> I've tried changing all kind of settings in Internet Explorer (including
> deletion of cookies and temporary Internet files), and I've declared that
> Web site as "trusted."

Try changing the "Check for publisher's certificate revocation" setting, see
if that helps.

> Nothing works, so I'm wondering if this could be due to some effect of one
> of the Windows updates referenced above.
>
> Can anyone help?
>
> I'm running Windows 98 Second Edition.

I've seen no problems with the W98 SE machine used here at work with our own
sites over SSL.

Dan

"Daniel Crichton" wrote:

> gamartin wrote on Sat, 10 Jun 2006 09:06:02 -0700:
>
> > Prior to installing updates 911561 and 912812, I had no problem logging in
> > to a Web site that I frequent. Since I downloaded those files, I have't
> > been able to log in via Internet Explorer (6.0). [I am able to log on via
> > a different, non-Microsoft browser.]
>
> Can you post the URL?

URL: http://go.bigstep.com/

>
> > When I attempt to log in to that site via Internet Explorer, I get a
> > message to the effect that the security certificate for that site has been
> > revoked, and that the site should not be trusted.
>
> Have you got "Check for publisher's certificate revocation" ticked in the
> Security section of the Advanced tab under Tools>Internet Options?

I get the message about the security certificate having been revoked (and
the site not being trustworthy) regardless of whether that box ("Check for
publisher's certificate revocation") is checked.

>
> > In seeking help from the technical-support folks who run that site, I have
> > been assured that their certificate has NOT been revoked, and that THEY
> > are capable of signing in to the page that I'm unable to sign into, so
> > they've concluded that there's a problem with "my system."
>
> Maybe IE is unable to check for revocation due to something else installed
> on your machine blocking IE going to the certificate publisher's website.
>
> > I've tried changing all kind of settings in Internet Explorer (including
> > deletion of cookies and temporary Internet files), and I've declared that
> > Web site as "trusted."
>
> Try changing the "Check for publisher's certificate revocation" setting, see
> if that helps.
>
> > Nothing works, so I'm wondering if this could be due to some effect of one
> > of the Windows updates referenced above.
> >
> > Can anyone help?
> >
> > I'm running Windows 98 Second Edition.
>
> I've seen no problems with the W98 SE machine used here at work with our own
> sites over SSL.
>
> Dan
>
>
>

gamartin wrote on Thu, 15 Jun 2006 08:50:02 -0700:

> "Daniel Crichton" wrote:
>
>> gamartin wrote on Sat, 10 Jun 2006 09:06:02 -0700:
>>
>>> Prior to installing updates 911561 and 912812, I had no problem logging
>>> in to a Web site that I frequent. Since I downloaded those files, I
>>> have't been able to log in via Internet Explorer (6.0). [I am able to
>>> log on via a different, non-Microsoft browser.]
>>
>> Can you post the URL?
>
> URL: http://go.bigstep.com/

OK, attempting login goes to https://my.bigstep.com , which has a Thawte SGC
certificate signed by Verisign. Maybe the IE root certificate store has been
damaged in some way by the updates, or the updates added a new method for
verifying certificates and your trusted roots are out of date. First step
I'd try is to install the latest Thawte and Verisign trusted roots.

The Thawte ones you can obtain here: http://www.thawte.com/roots/index.html

The Verisign ones from: http://www.verisign.com/repository/r...rtificate.html

Dan

"Daniel Crichton" wrote:

> gamartin wrote on Thu, 15 Jun 2006 08:50:02 -0700:
>
> > "Daniel Crichton" wrote:
> >
> >> gamartin wrote on Sat, 10 Jun 2006 09:06:02 -0700:
> >>
> >>> Prior to installing updates 911561 and 912812, I had no problem logging
> >>> in to a Web site that I frequent. Since I downloaded those files, I
> >>> have't been able to log in via Internet Explorer (6.0). [I am able to
> >>> log on via a different, non-Microsoft browser.]
> >>
> >> Can you post the URL?
> >
> > URL: http://go.bigstep.com/
>
> OK, attempting login goes to https://my.bigstep.com , which has a Thawte SGC
> certificate signed by Verisign. Maybe the IE root certificate store has been
> damaged in some way by the updates, or the updates added a new method for
> verifying certificates and your trusted roots are out of date. First step
> I'd try is to install the latest Thawte and Verisign trusted roots.

I've tried that, and it makes no difference. Both before and after
installing the latest certificates, the certificate status was given in IE as
"OK."

Perhaps the most perplexing aspect of this problem is that, as indicated in
my previous reply to you, I get the message about the certificate having been
revoked even if I clear the "Check for publisher's certificate revocation"
check box in IE (then close IE, reopen IE, and retry the login). Any
explanation as to what is causing THAT (and/or any OTHER suggested action(s))?

>
> The Thawte ones you can obtain here: http://www.thawte.com/roots/index.html
>
> The Verisign ones from: http://www.verisign.com/repository/r...rtificate.html
>
> Dan
>
>
>

"Noel Paton" wrote:

>
> IN Win ME and in Win98 , there is one ESSENTIAL thing to note
> THE 911562 PATCH FOR MDAC2.8RTM DOES NOT WORK!!!
> It breaks Help & Support in Win ME, amongst other things.
>
> Best advice is upgrade to MDAC2.8SP! from here
> http://www.microsoft.com/downloads/d...displaylang=en
> then visit WU again for the new patch - which works properly with the SP1
> files.

I installed MDAC2.8SP1, and then installed the new patch from WU, but the
problem persists!

>
> --
> Noel Paton (MS-MVP 2002-2006, Windows)
>
> Nil Carborundum Illegitemi
> http://www.crashfixpc.com/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> "gamartin" <> wrote in message
> news:6CD13F10-E97B-478A-A029-...
> > Prior to installing updates 911561 and 912812, I had no problem logging in
> > to
> > a Web site that I frequent. Since I downloaded those files, I have't been
> > able to log in via Internet Explorer (6.0). [I am able to log on via a
> > different, non-Microsoft browser.]
> >
> > When I attempt to log in to that site via Internet Explorer, I get a
> > message
> > to the effect that the security certificate for that site has been
> > revoked,
> > and that the site should not be trusted.
> >
> > In seeking help from the technical-support folks who run that site, I have
> > been assured that their certificate has NOT been revoked, and that THEY
> > are
> > capable of signing in to the page that I'm unable to sign into, so they've
> > concluded that there's a problem with "my system."
> >
> > I've tried changing all kind of settings in Internet Explorer (including
> > deletion of cookies and temporary Internet files), and I've declared that
> > Web
> > site as "trusted."
> >
> > Nothing works, so I'm wondering if this could be due to some effect of one
> > of the Windows updates referenced above.
> >
> > Can anyone help?
> >
> > I'm running Windows 98 Second Edition.
>
>

run the version checker for MDAC - report back on what it finds....
http://support.microsoft.com/kb/301202


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"gamartin" <> wrote in message
news:5C392773-C03F-4DE8-BC3C-...
>
>
> "Noel Paton" wrote:
>
>>
>> IN Win ME and in Win98 , there is one ESSENTIAL thing to note
>> THE 911562 PATCH FOR MDAC2.8RTM DOES NOT WORK!!!
>> It breaks Help & Support in Win ME, amongst other things.
>>
>> Best advice is upgrade to MDAC2.8SP! from here
>> http://www.microsoft.com/downloads/d...displaylang=en
>> then visit WU again for the new patch - which works properly with the SP1
>> files.
>
> I installed MDAC2.8SP1, and then installed the new patch from WU, but the
> problem persists!
>
>>
>> --
>> Noel Paton (MS-MVP 2002-2006, Windows)
>>
>> Nil Carborundum Illegitemi
>> http://www.crashfixpc.com/millsrpch.htm
>>
>> http://tinyurl.com/6oztj
>>
>> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>> "gamartin" <> wrote in message
>> news:6CD13F10-E97B-478A-A029-...
>> > Prior to installing updates 911561 and 912812, I had no problem logging
>> > in
>> > to
>> > a Web site that I frequent. Since I downloaded those files, I have't
>> > been
>> > able to log in via Internet Explorer (6.0). [I am able to log on via a
>> > different, non-Microsoft browser.]
>> >
>> > When I attempt to log in to that site via Internet Explorer, I get a
>> > message
>> > to the effect that the security certificate for that site has been
>> > revoked,
>> > and that the site should not be trusted.
>> >
>> > In seeking help from the technical-support folks who run that site, I
>> > have
>> > been assured that their certificate has NOT been revoked, and that THEY
>> > are
>> > capable of signing in to the page that I'm unable to sign into, so
>> > they've
>> > concluded that there's a problem with "my system."
>> >
>> > I've tried changing all kind of settings in Internet Explorer
>> > (including
>> > deletion of cookies and temporary Internet files), and I've declared
>> > that
>> > Web
>> > site as "trusted."
>> >
>> > Nothing works, so I'm wondering if this could be due to some effect of
>> > one
>> > of the Windows updates referenced above.
>> >
>> > Can anyone help?
>> >
>> > I'm running Windows 98 Second Edition.
>>
>>

gamartin wrote on Fri, 16 Jun 2006 08:13:02 -0700:

>
> "Daniel Crichton" wrote:
>
>> gamartin wrote on Thu, 15 Jun 2006 08:50:02 -0700:
>>
>>> "Daniel Crichton" wrote:
>>>
>>>> gamartin wrote on Sat, 10 Jun 2006 09:06:02 -0700:
>>>>
>>>>> Prior to installing updates 911561 and 912812, I had no problem
>>>>> logging in to a Web site that I frequent. Since I downloaded those
>>>>> files, I have't been able to log in via Internet Explorer (6.0). [I am
>>>>> able to log on via a different, non-Microsoft browser.]
>>>>
>>>> Can you post the URL?
>>>
>>> URL: http://go.bigstep.com/
>>
>> OK, attempting login goes to https://my.bigstep.com , which has a Thawte
>> SGC
>> certificate signed by Verisign. Maybe the IE root certificate store has
>> been damaged in some way by the updates, or the updates added a new
>> method for verifying certificates and your trusted roots are out of date.
>> First step I'd try is to install the latest Thawte and Verisign trusted
>> roots.
>
> I've tried that, and it makes no difference. Both before and after
> installing the latest certificates, the certificate status was given in IE
> as "OK."
>
> Perhaps the most perplexing aspect of this problem is that, as indicated
> in my previous reply to you, I get the message about the certificate
> having been revoked even if I clear the "Check for publisher's certificate
> revocation" check box in IE (then close IE, reopen IE, and retry the
> login). Any explanation as to what is causing THAT (and/or any OTHER
> suggested action(s))?

What is the exact message that is appearing? Without the exact wording it's
going to be hard to track down the source of the error message.

Dan