Hello all,
This is my first post and I realise the topic has been addressed
already. However, the relevant threads are closed (incidentally, I'd
love to know why) and from what I can tell, no one's got to the bottom
of this problem despite a flurry of recent correspondence on the
subject.
I have a new laptop (weeks old only) and its my first experience with
Vista (Premium). Today, although I've not changed the configuration or
added or removed any software, my screen is randomly and unexpectedly
going pale and although the cursor moves, nothing else is responding.
Eventually, the screen goes black and after further delay this message
appears:
"*Login process has failed to create the security options*"
The system does not respond to CTL-ALT-DEL. The only way to shut down
is to power off.
On restart (apart from the usual warnings and suggestions that I start
in Safe Mode following a forced shutdown), everything works fine again
for awhile, then the problem re-occurs.
I've been studying the Web all morning and there's been a rash of this
problem starting just a few months ago (there are few, if any reports
before that). This is very suspicious therefore.
In most forums two main options are routinely offered - first, that it
is related to hard disc failure and second that it is related to
anti-virus software. Neither is definitive however. In fact, most people
are still reporting that the problem is NOT fixed, which is why I am
surprised that threads relating to it are closed.
Does anybody know what's going on, or the real solution?
Plain English, step-by-step, idiot's guide answers preferred - I am a
computerphobic.
--
speenth
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