Login Screen disappears on SBS 2003

I have a frustrating probem in that every so often the login screen on my SBS
2003 server console disappears. I know the console is OK because a reboot of
the server brings it back to normal. Is there some process I can restart to
get the login screen? Or perhaps something else that wakes it back up without
having to reboot the server? I can get on the server through Remote Web
Workplace just fine if necessary to restart some process.

Hi Boxer, are there any events that appear in the event logs that relate to
this, thats always the first place to check with something like this.
James.
--
James Yeomans, BSc, MCSE, MCTS
Ask me directly at: http://www.justaskjames.co.uk


"Boxer" wrote:

> I have a frustrating probem in that every so often the login screen on my SBS
> 2003 server console disappears. I know the console is OK because a reboot of
> the server brings it back to normal. Is there some process I can restart to
> get the login screen? Or perhaps something else that wakes it back up without
> having to reboot the server? I can get on the server through Remote Web
> Workplace just fine if necessary to restart some process.

Do you have APC (UPS) software installed on the server?

APC: Windows logon screen disappears
http://addicted-to-it.blogspot.com/2...isappears.html

--
Merv Porter [SBS-MVP]
============================

"Boxer" <> wrote in message
news:91EA9629-8577-4DF5-A309-...
>I have a frustrating probem in that every so often the login screen on my
>SBS
> 2003 server console disappears. I know the console is OK because a reboot
> of
> the server brings it back to normal. Is there some process I can restart
> to
> get the login screen? Or perhaps something else that wakes it back up
> without
> having to reboot the server? I can get on the server through Remote Web
> Workplace just fine if necessary to restart some process.

In article <91EA9629-8577-4DF5-A309->,
says...
> I have a frustrating probem in that every so often the login screen on my SBS
> 2003 server console disappears. I know the console is OK because a reboot of
> the server brings it back to normal. Is there some process I can restart to
> get the login screen? Or perhaps something else that wakes it back up without
> having to reboot the server? I can get on the server through Remote Web
> Workplace just fine if necessary to restart some process.
>

I've seen this happen with older versions of VNC installed on a
server/workstation just after someone has used Remote Desktop to connect
to the server/workstation.

I've seen it take 10 minutes to come back... Installing a newer version
of VNC resolves the problem.

It could also be several other things - processes....

--
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
(remove 999 for proper email address)

Thanks for responding Merv... no I don't have APC software installed.
Thanks!

"Merv Porter [SBS-MVP]" wrote:

> Do you have APC (UPS) software installed on the server?
>
> APC: Windows logon screen disappears
> http://addicted-to-it.blogspot.com/2...isappears.html
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Boxer" <> wrote in message
> news:91EA9629-8577-4DF5-A309-...
> >I have a frustrating probem in that every so often the login screen on my
> >SBS
> > 2003 server console disappears. I know the console is OK because a reboot
> > of
> > the server brings it back to normal. Is there some process I can restart
> > to
> > get the login screen? Or perhaps something else that wakes it back up
> > without
> > having to reboot the server? I can get on the server through Remote Web
> > Workplace just fine if necessary to restart some process.
>
>
>

Thanks for responding James... I don't see anything unusual in the events
logs... maybe Leythos (responding below) is onto something?

"James Yeomans BSc, MCSE, MCTS" wrote:

> Hi Boxer, are there any events that appear in the event logs that relate to
> this, thats always the first place to check with something like this.
> James.
> --
> James Yeomans, BSc, MCSE, MCTS
> Ask me directly at: http://www.justaskjames.co.uk
>
>
> "Boxer" wrote:
>
> > I have a frustrating probem in that every so often the login screen on my SBS
> > 2003 server console disappears. I know the console is OK because a reboot of
> > the server brings it back to normal. Is there some process I can restart to
> > get the login screen? Or perhaps something else that wakes it back up without
> > having to reboot the server? I can get on the server through Remote Web
> > Workplace just fine if necessary to restart some process.

Thanks for responding Leythos... unfortunately mine never comes back unless I
reboot the server.

"Leythos" wrote:

> In article <91EA9629-8577-4DF5-A309->,
> says...
> > I have a frustrating probem in that every so often the login screen on my SBS
> > 2003 server console disappears. I know the console is OK because a reboot of
> > the server brings it back to normal. Is there some process I can restart to
> > get the login screen? Or perhaps something else that wakes it back up without
> > having to reboot the server? I can get on the server through Remote Web
> > Workplace just fine if necessary to restart some process.
> >
>
> I've seen this happen with older versions of VNC installed on a
> server/workstation just after someone has used Remote Desktop to connect
> to the server/workstation.
>
> I've seen it take 10 minutes to come back... Installing a newer version
> of VNC resolves the problem.
>
> It could also be several other things - processes....
>
> --
> - Igitur qui desiderat pacem, praeparet bellum.
> - Calling an illegal alien an "undocumented worker" is like calling a
> drug dealer an "unlicensed pharmacist"
> (remove 999 for proper email address)
>

I had a similiar issue but it didn't occur everytime I would remote into the
server. I use a Belkin 6-port PS2/Keyboard switch box and have 3 servers
connected so I would only have to use 1 single console to access any server.
I thought at first the box was going bad becaue my mouse and keyboard would
be locked and I could not see the login screen. So I switch the server in
question to adifferent port and got the same results. So I then disconnected
the server from the switch box and connected the mouse, keyboard and monitor
directly to the server. Same results. Long story short. A bad mouse. Not
sure if this is your issue but your issues are simliar.

"Boxer" <> wrote in message
news:91EA9629-8577-4DF5-A309-...
>I have a frustrating probem in that every so often the login screen on my
>SBS
> 2003 server console disappears. I know the console is OK because a reboot
> of
> the server brings it back to normal. Is there some process I can restart
> to
> get the login screen? Or perhaps something else that wakes it back up
> without
> having to reboot the server? I can get on the server through Remote Web
> Workplace just fine if necessary to restart some process.

Thanks for your response Russ... actually the console screen is gray, and I
do see the arrow move when I move the mouse. It's just that nothing happens
when I press cntrl+alt+del to get the login window. Per "coastal California"
below I tried a different keyboard and mouse with no change. I tried to
update the video drivers last time it happened and the response was that I
was at the most current release. I am at SP1.

"Russ (www.SBITS.Biz)" wrote:

> You say Blank as in BLACK or Blue?
> If Blue.
> I remember this issue 5 years ago
> How up to date are you on Service packs?
> I don't recall it recently.
>
> If the Screen is BLACK
> If you are up to date
> Try Reloading your Video Drivers.
>
> Russ
>
> --
> Russell Grover - SBITS.Biz
> Microsoft Gold Certified Partner
> Microsoft Certified Small Business Specialist
> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz
>
>
> "Boxer" <> wrote in message
> news:67DA93ED-7C23-4566-9C2E-...
> > Thanks for responding Merv... no I don't have APC software installed.
> > Thanks!
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> Do you have APC (UPS) software installed on the server?
> >>
> >> APC: Windows logon screen disappears
> >> http://addicted-to-it.blogspot.com/2...isappears.html
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "Boxer" <> wrote in message
> >> news:91EA9629-8577-4DF5-A309-...
> >> >I have a frustrating probem in that every so often the login screen on
> >> >my
> >> >SBS
> >> > 2003 server console disappears. I know the console is OK because a
> >> > reboot
> >> > of
> >> > the server brings it back to normal. Is there some process I can
> >> > restart
> >> > to
> >> > get the login screen? Or perhaps something else that wakes it back up
> >> > without
> >> > having to reboot the server? I can get on the server through Remote Web
> >> > Workplace just fine if necessary to restart some process.
> >>
> >>
> >>
>
>
>