Login window doesn't appear

Hi, After clicking on Windows Live icon, supposedly the login window should
appear but in my case it doesn't. This has happened b4..so i uninstalled it
and used 7.5 instead. But yesterday i was being prompt that i have to update
b4 i can sign in..This morning it was still working. But after a reboot of my
pc, it stopped working again and when i click on the icon, the login window
doesn't appear again. Anyone else having this problem too ? Any suggestions
would be greatly appreciated.

Thanks

Hi Carolina,

Can you please provide more details? Where is the Windows Live icon that you
are clicking on? Is it on the task bar? Does it pop a menu instead of the
login window?

Thanks,
AA - MSFT


"Carolina_84" wrote:

> Hi, After clicking on Windows Live icon, supposedly the login window should
> appear but in my case it doesn't. This has happened b4..so i uninstalled it
> and used 7.5 instead. But yesterday i was being prompt that i have to update
> b4 i can sign in..This morning it was still working. But after a reboot of my
> pc, it stopped working again and when i click on the icon, the login window
> doesn't appear again. Anyone else having this problem too ? Any suggestions
> would be greatly appreciated.
>
> Thanks

Its the icon on my desktop. The one when u installed windows Live, a shortcut
icon will appear on ur desktop. I clicked on that icon. and nothing came out
after clicking it. Not even a menu.

"AA - MSFT" wrote:

> Hi Carolina,
>
> Can you please provide more details? Where is the Windows Live icon that you
> are clicking on? Is it on the task bar? Does it pop a menu instead of the
> login window?
>
> Thanks,
> AA - MSFT
>
>
> "Carolina_84" wrote:
>
> > Hi, After clicking on Windows Live icon, supposedly the login window should
> > appear but in my case it doesn't. This has happened b4..so i uninstalled it
> > and used 7.5 instead. But yesterday i was being prompt that i have to update
> > b4 i can sign in..This morning it was still working. But after a reboot of my
> > pc, it stopped working again and when i click on the icon, the login window
> > doesn't appear again. Anyone else having this problem too ? Any suggestions
> > would be greatly appreciated.
> >
> > Thanks

Greetings Carolina,

Are you using a router on your network? If so, some routers cause the problem you're
describing.

The first thing to try is to unplug the router'

"Carolina_84" <> wrote in message
news:B0A36730-E928-4C18-8498-...
> Hi, After clicking on Windows Live icon, supposedly the login window should
> appear but in my case it doesn't. This has happened b4..so i uninstalled it
> and used 7.5 instead. But yesterday i was being prompt that i have to update
> b4 i can sign in..This morning it was still working. But after a reboot of my
> pc, it stopped working again and when i click on the icon, the login window
> doesn't appear again. Anyone else having this problem too ? Any suggestions
> would be greatly appreciated.
>
> Thanks

Hi,

As I was saying, the first thing is to try to unplug the router's power plug and then plug it
back in. If that doesn't work, look on the router manufacturer's website to see if there is
a firmware update available for your router. If there is, install it on the router, reboot
the PC and then try again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


> Greetings Carolina,
>
> Are you using a router on your network? If so, some routers cause the problem you're
> describing.
>
> The first thing to try is to unplug the router'
>
> "Carolina_84" <> wrote in message
> news:B0A36730-E928-4C18-8498-...
>> Hi, After clicking on Windows Live icon, supposedly the login window should
>> appear but in my case it doesn't. This has happened b4..so i uninstalled it
>> and used 7.5 instead. But yesterday i was being prompt that i have to update
>> b4 i can sign in..This morning it was still working. But after a reboot of my
>> pc, it stopped working again and when i click on the icon, the login window
>> doesn't appear again. Anyone else having this problem too ? Any suggestions
>> would be greatly appreciated.
>>
>> Thanks
>
>

Hi Carolina,

Can you please do the following:

1. Open the Task Manager (CTRL + ALT + DEL and then 'stat task manager') and
check if you see manmsgr.exe in that list. If it is there then right click on
it and click 'end process'.
2. Use the Start Menu and use that to launch Messenger.
3. If that works, then right click on the icon on the desktop and click
Properties. See if the icon is actually pointing to the correct exe.


Thanks,
AA - MSFT

"Carolina_84" wrote:

> Its the icon on my desktop. The one when u installed windows Live, a shortcut
> icon will appear on ur desktop. I clicked on that icon. and nothing came out
> after clicking it. Not even a menu.
>
> "AA - MSFT" wrote:
>
> > Hi Carolina,
> >
> > Can you please provide more details? Where is the Windows Live icon that you
> > are clicking on? Is it on the task bar? Does it pop a menu instead of the
> > login window?
> >
> > Thanks,
> > AA - MSFT
> >
> >
> > "Carolina_84" wrote:
> >
> > > Hi, After clicking on Windows Live icon, supposedly the login window should
> > > appear but in my case it doesn't. This has happened b4..so i uninstalled it
> > > and used 7.5 instead. But yesterday i was being prompt that i have to update
> > > b4 i can sign in..This morning it was still working. But after a reboot of my
> > > pc, it stopped working again and when i click on the icon, the login window
> > > doesn't appear again. Anyone else having this problem too ? Any suggestions
> > > would be greatly appreciated.
> > >
> > > Thanks

No there isn't any in the list.

"AA - MSFT" wrote:

> Hi Carolina,
>
> Can you please do the following:
>
> 1. Open the Task Manager (CTRL + ALT + DEL and then 'stat task manager') and
> check if you see manmsgr.exe in that list. If it is there then right click on
> it and click 'end process'.
> 2. Use the Start Menu and use that to launch Messenger.
> 3. If that works, then right click on the icon on the desktop and click
> Properties. See if the icon is actually pointing to the correct exe.
>
>
> Thanks,
> AA - MSFT
>
> "Carolina_84" wrote:
>
> > Its the icon on my desktop. The one when u installed windows Live, a shortcut
> > icon will appear on ur desktop. I clicked on that icon. and nothing came out
> > after clicking it. Not even a menu.
> >
> > "AA - MSFT" wrote:
> >
> > > Hi Carolina,
> > >
> > > Can you please provide more details? Where is the Windows Live icon that you
> > > are clicking on? Is it on the task bar? Does it pop a menu instead of the
> > > login window?
> > >
> > > Thanks,
> > > AA - MSFT
> > >
> > >
> > > "Carolina_84" wrote:
> > >
> > > > Hi, After clicking on Windows Live icon, supposedly the login window should
> > > > appear but in my case it doesn't. This has happened b4..so i uninstalled it
> > > > and used 7.5 instead. But yesterday i was being prompt that i have to update
> > > > b4 i can sign in..This morning it was still working. But after a reboot of my
> > > > pc, it stopped working again and when i click on the icon, the login window
> > > > doesn't appear again. Anyone else having this problem too ? Any suggestions
> > > > would be greatly appreciated.
> > > >
> > > > Thanks

Hi Jonathan,

Yes i'm using a Linksys router. I've unplugged and plug it back in again but
it still doesn't work. Where can i find this firmware update thingy ? I've
went to linksys website but i can't find any or maybe i just don't know where
to look at. Pls help.

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> As I was saying, the first thing is to try to unplug the router's power plug and then plug it
> back in. If that doesn't work, look on the router manufacturer's website to see if there is
> a firmware update available for your router. If there is, install it on the router, reboot
> the PC and then try again.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> > Greetings Carolina,
> >
> > Are you using a router on your network? If so, some routers cause the problem you're
> > describing.
> >
> > The first thing to try is to unplug the router'
> >
> > "Carolina_84" <> wrote in message
> > news:B0A36730-E928-4C18-8498-...
> >> Hi, After clicking on Windows Live icon, supposedly the login window should
> >> appear but in my case it doesn't. This has happened b4..so i uninstalled it
> >> and used 7.5 instead. But yesterday i was being prompt that i have to update
> >> b4 i can sign in..This morning it was still working. But after a reboot of my
> >> pc, it stopped working again and when i click on the icon, the login window
> >> doesn't appear again. Anyone else having this problem too ? Any suggestions
> >> would be greatly appreciated.
> >>
> >> Thanks
> >
> >
>

Hi,

AA made a mistake, they mean msnmsgr.exe. If it's not showing, then it's not the router
issue as I mentioned because that'll just deadlock the process and it'll continue running.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Carolina_84" <> wrote in message
news:8ACA18B2-C53E-4356-B093-...
> No there isn't any in the list.
>
> "AA - MSFT" wrote:
>
>> Hi Carolina,
>>
>> Can you please do the following:
>>
>> 1. Open the Task Manager (CTRL + ALT + DEL and then 'stat task manager') and
>> check if you see manmsgr.exe in that list. If it is there then right click on
>> it and click 'end process'.
>> 2. Use the Start Menu and use that to launch Messenger.
>> 3. If that works, then right click on the icon on the desktop and click
>> Properties. See if the icon is actually pointing to the correct exe.
>>
>>
>> Thanks,
>> AA - MSFT
>>
>> "Carolina_84" wrote:
>>
>> > Its the icon on my desktop. The one when u installed windows Live, a shortcut
>> > icon will appear on ur desktop. I clicked on that icon. and nothing came out
>> > after clicking it. Not even a menu.
>> >
>> > "AA - MSFT" wrote:
>> >
>> > > Hi Carolina,
>> > >
>> > > Can you please provide more details? Where is the Windows Live icon that you
>> > > are clicking on? Is it on the task bar? Does it pop a menu instead of the
>> > > login window?
>> > >
>> > > Thanks,
>> > > AA - MSFT
>> > >
>> > >
>> > > "Carolina_84" wrote:
>> > >
>> > > > Hi, After clicking on Windows Live icon, supposedly the login window should
>> > > > appear but in my case it doesn't. This has happened b4..so i uninstalled it
>> > > > and used 7.5 instead. But yesterday i was being prompt that i have to update
>> > > > b4 i can sign in..This morning it was still working. But after a reboot of my
>> > > > pc, it stopped working again and when i click on the icon, the login window
>> > > > doesn't appear again. Anyone else having this problem too ? Any suggestions
>> > > > would be greatly appreciated.
>> > > >
>> > > > Thanks

Yes i've checked msmmsgr.exe doesn't appear when i do a ctrl+alt+del. Anyone
knows what could be the problem ?

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> AA made a mistake, they mean msnmsgr.exe. If it's not showing, then it's not the router
> issue as I mentioned because that'll just deadlock the process and it'll continue running.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Carolina_84" <> wrote in message
> news:8ACA18B2-C53E-4356-B093-...
> > No there isn't any in the list.
> >
> > "AA - MSFT" wrote:
> >
> >> Hi Carolina,
> >>
> >> Can you please do the following:
> >>
> >> 1. Open the Task Manager (CTRL + ALT + DEL and then 'stat task manager') and
> >> check if you see manmsgr.exe in that list. If it is there then right click on
> >> it and click 'end process'.
> >> 2. Use the Start Menu and use that to launch Messenger.
> >> 3. If that works, then right click on the icon on the desktop and click
> >> Properties. See if the icon is actually pointing to the correct exe.
> >>
> >>
> >> Thanks,
> >> AA - MSFT
> >>
> >> "Carolina_84" wrote:
> >>
> >> > Its the icon on my desktop. The one when u installed windows Live, a shortcut
> >> > icon will appear on ur desktop. I clicked on that icon. and nothing came out
> >> > after clicking it. Not even a menu.
> >> >
> >> > "AA - MSFT" wrote:
> >> >
> >> > > Hi Carolina,
> >> > >
> >> > > Can you please provide more details? Where is the Windows Live icon that you
> >> > > are clicking on? Is it on the task bar? Does it pop a menu instead of the
> >> > > login window?
> >> > >
> >> > > Thanks,
> >> > > AA - MSFT
> >> > >
> >> > >
> >> > > "Carolina_84" wrote:
> >> > >
> >> > > > Hi, After clicking on Windows Live icon, supposedly the login window should
> >> > > > appear but in my case it doesn't. This has happened b4..so i uninstalled it
> >> > > > and used 7.5 instead. But yesterday i was being prompt that i have to update
> >> > > > b4 i can sign in..This morning it was still working. But after a reboot of my
> >> > > > pc, it stopped working again and when i click on the icon, the login window
> >> > > > doesn't appear again. Anyone else having this problem too ? Any suggestions
> >> > > > would be greatly appreciated.
> >> > > >
> >> > > > Thanks
>
>