Logitech 9000 install failure

Has anyone been able to install the Logitech Pro 9000 webcam on MCE?

Do you get any error during installation?

regards,
S.Sengupta[MS-MVP]


"racer1028" <> wrote in message
news:5D13F090-CFAE-435A-B7EC-...
> Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4720 (20091227) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>

__________ Information from ESET Smart Security, version of virus signature database 4720 (20091227) __________

The message was checked by ESET Smart Security.

http://www.eset.com

After plugging the device into the USB port (I have tried all of them),
Windows starts to recognize the device but is looking for the driver. After
pointing to the CD and the MS site, I am receiving the following message:

"An error occurred during the installation of the device:

The driver installation file for this device is missing a necessary entry.
This may be because the INF was written for Windows 95 or later. Contact
your hardware vendor."

I contacted Logitech (tried what I suspect is an earlier version of the SW)
and they referred me to MS. This happens no matter if the driver is from the
CD or the MS site. The update from windows update for this device will not
install ether.


"S.Sengupta" wrote:

> Do you get any error during installation?
>
> regards,
> S.Sengupta[MS-MVP]
>
>
> "racer1028" <> wrote in message
> news:5D13F090-CFAE-435A-B7EC-...
> > Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
> >
> > __________ Information from ESET Smart Security, version of virus
> > signature database 4720 (20091227) __________
> >
> > The message was checked by ESET Smart Security.
> >
> > http://www.eset.com
> >
> >
> >
>
> __________ Information from ESET Smart Security, version of virus signature database 4720 (20091227) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
> .
>

BTW the webcam works fine on the home and pro editions

"S.Sengupta" wrote:

> Do you get any error during installation?
>
> regards,
> S.Sengupta[MS-MVP]
>
>
> "racer1028" <> wrote in message
> news:5D13F090-CFAE-435A-B7EC-...
> > Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
> >
> > __________ Information from ESET Smart Security, version of virus
> > signature database 4720 (20091227) __________
> >
> > The message was checked by ESET Smart Security.
> >
> > http://www.eset.com
> >
> >
> >
>
> __________ Information from ESET Smart Security, version of virus signature database 4720 (20091227) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
> .
>

First delete all the temporary files including the location where you tried
to install the software. Next visit :-

http://www.logitech.com/index.cfm/43...l=us,en?osid=1

Download the 32 bit files and install the same.

Hope it helps.

regards,

S.Sengupta[MS-MVP]





"racer1028" <> wrote in message
news:62ABBBA7-F3E4-4422-AC62-...
> After plugging the device into the USB port (I have tried all of them),
> Windows starts to recognize the device but is looking for the driver.
> After
> pointing to the CD and the MS site, I am receiving the following message:
>
> "An error occurred during the installation of the device:
>
> The driver installation file for this device is missing a necessary entry.
> This may be because the INF was written for Windows 95 or later. Contact
> your hardware vendor."
>
> I contacted Logitech (tried what I suspect is an earlier version of the
> SW)
> and they referred me to MS. This happens no matter if the driver is from
> the
> CD or the MS site. The update from windows update for this device will
> not
> install ether.
>
>
> "S.Sengupta" wrote:
>
>> Do you get any error during installation?
>>
>> regards,
>> S.Sengupta[MS-MVP]
>>
>>
>> "racer1028" <> wrote in message
>> news:5D13F090-CFAE-435A-B7EC-...
>> > Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
>> >
>> > __________ Information from ESET Smart Security, version of virus
>> > signature database 4720 (20091227) __________
>> >
>> > The message was checked by ESET Smart Security.
>> >
>> > http://www.eset.com
>> >
>> >
>> >
>>
>> __________ Information from ESET Smart Security, version of virus
>> signature database 4720 (20091227) __________
>>
>> The message was checked by ESET Smart Security.
>>
>> http://www.eset.com
>>
>>
>>
>> .
>>
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4719 (20091227) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>

__________ Information from ESET Smart Security, version of virus signature database 4719 (20091227) __________

The message was checked by ESET Smart Security.

http://www.eset.com

no change. I still receive the same error

"S.Sengupta" wrote:

> First delete all the temporary files including the location where you tried
> to install the software. Next visit :-
>
> http://www.logitech.com/index.cfm/43...l=us,en?osid=1
>
> Download the 32 bit files and install the same.
>
> Hope it helps.
>
> regards,
>
> S.Sengupta[MS-MVP]
>
>
>
>
>
> "racer1028" <> wrote in message
> news:62ABBBA7-F3E4-4422-AC62-...
> > After plugging the device into the USB port (I have tried all of them),
> > Windows starts to recognize the device but is looking for the driver.
> > After
> > pointing to the CD and the MS site, I am receiving the following message:
> >
> > "An error occurred during the installation of the device:
> >
> > The driver installation file for this device is missing a necessary entry.
> > This may be because the INF was written for Windows 95 or later. Contact
> > your hardware vendor."
> >
> > I contacted Logitech (tried what I suspect is an earlier version of the
> > SW)
> > and they referred me to MS. This happens no matter if the driver is from
> > the
> > CD or the MS site. The update from windows update for this device will
> > not
> > install ether.
> >
> >
> > "S.Sengupta" wrote:
> >
> >> Do you get any error during installation?
> >>
> >> regards,
> >> S.Sengupta[MS-MVP]
> >>
> >>
> >> "racer1028" <> wrote in message
> >> news:5D13F090-CFAE-435A-B7EC-...
> >> > Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
> >> >
> >> > __________ Information from ESET Smart Security, version of virus
> >> > signature database 4720 (20091227) __________
> >> >
> >> > The message was checked by ESET Smart Security.
> >> >
> >> > http://www.eset.com
> >> >
> >> >
> >> >
> >>
> >> __________ Information from ESET Smart Security, version of virus
> >> signature database 4720 (20091227) __________
> >>
> >> The message was checked by ESET Smart Security.
> >>
> >> http://www.eset.com
> >>
> >>
> >>
> >> .
> >>
> >
> > __________ Information from ESET Smart Security, version of virus
> > signature database 4719 (20091227) __________
> >
> > The message was checked by ESET Smart Security.
> >
> > http://www.eset.com
> >
> >
> >
>
> __________ Information from ESET Smart Security, version of virus signature database 4719 (20091227) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
> .
>

Only minimal help, but I can confirm that it installs and works with MCE
2005. Mine (installed about 8 months ago) worked out of the box following
the included instructions. Found it also works with Vista x86 & x64 and
with Windows 7 x86.

"racer1028" <> wrote in message
news:5D13F090-CFAE-435A-B7EC-...
> Has anyone been able to install the Logitech Pro 9000 webcam on MCE?

Open Device Manager and uninstall the Logitech 9000 completely and restart
the system.After the restart attach the webcam device and let the OS search
for the required driver.This time if it can't then specify the exact
location where the driver is present.

regards,
S.Sengupta[MS-MVP]



"racer1028" <> wrote in message
news:B7E94133-759B-4D98-8CB9-...
> no change. I still receive the same error
>
> "S.Sengupta" wrote:
>
>> First delete all the temporary files including the location where you
>> tried
>> to install the software. Next visit :-
>>
>> http://www.logitech.com/index.cfm/43...l=us,en?osid=1
>>
>> Download the 32 bit files and install the same.
>>
>> Hope it helps.
>>
>> regards,
>>
>> S.Sengupta[MS-MVP]
>>
>>
>>
>>
>>
>> "racer1028" <> wrote in message
>> news:62ABBBA7-F3E4-4422-AC62-...
>> > After plugging the device into the USB port (I have tried all of them),
>> > Windows starts to recognize the device but is looking for the driver.
>> > After
>> > pointing to the CD and the MS site, I am receiving the following
>> > message:
>> >
>> > "An error occurred during the installation of the device:
>> >
>> > The driver installation file for this device is missing a necessary
>> > entry.
>> > This may be because the INF was written for Windows 95 or later.
>> > Contact
>> > your hardware vendor."
>> >
>> > I contacted Logitech (tried what I suspect is an earlier version of the
>> > SW)
>> > and they referred me to MS. This happens no matter if the driver is
>> > from
>> > the
>> > CD or the MS site. The update from windows update for this device will
>> > not
>> > install ether.
>> >
>> >
>> > "S.Sengupta" wrote:
>> >
>> >> Do you get any error during installation?
>> >>
>> >> regards,
>> >> S.Sengupta[MS-MVP]
>> >>
>> >>
>> >> "racer1028" <> wrote in message
>> >> news:5D13F090-CFAE-435A-B7EC-...
>> >> > Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
>> >> >
>> >> > __________ Information from ESET Smart Security, version of virus
>> >> > signature database 4720 (20091227) __________
>> >> >
>> >> > The message was checked by ESET Smart Security.
>> >> >
>> >> > http://www.eset.com
>> >> >
>> >> >
>> >> >
>> >>
>> >> __________ Information from ESET Smart Security, version of virus
>> >> signature database 4720 (20091227) __________
>> >>
>> >> The message was checked by ESET Smart Security.
>> >>
>> >> http://www.eset.com
>> >>
>> >>
>> >>
>> >> .
>> >>
>> >
>> > __________ Information from ESET Smart Security, version of virus
>> > signature database 4719 (20091227) __________
>> >
>> > The message was checked by ESET Smart Security.
>> >
>> > http://www.eset.com
>> >
>> >
>> >
>>
>> __________ Information from ESET Smart Security, version of virus
>> signature database 4719 (20091227) __________
>>
>> The message was checked by ESET Smart Security.
>>
>> http://www.eset.com
>>
>>
>>
>> .
>>
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4722 (20091228) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>

__________ Information from ESET Smart Security, version of virus signature database 4722 (20091228) __________

The message was checked by ESET Smart Security.

http://www.eset.com

I have done that with the same results. Also, I have tried using the driver
from Logitech AND Microsoft. As per my original post, I cannot install the
Logitech webcam pro 900 update from the windows update site.

"S.Sengupta" wrote:

> Open Device Manager and uninstall the Logitech 9000 completely and restart
> the system.After the restart attach the webcam device and let the OS search
> for the required driver.This time if it can't then specify the exact
> location where the driver is present.
>
> regards,
> S.Sengupta[MS-MVP]
>
>
>
> "racer1028" <> wrote in message
> news:B7E94133-759B-4D98-8CB9-...
> > no change. I still receive the same error
> >
> > "S.Sengupta" wrote:
> >
> >> First delete all the temporary files including the location where you
> >> tried
> >> to install the software. Next visit :-
> >>
> >> http://www.logitech.com/index.cfm/43...l=us,en?osid=1
> >>
> >> Download the 32 bit files and install the same.
> >>
> >> Hope it helps.
> >>
> >> regards,
> >>
> >> S.Sengupta[MS-MVP]
> >>
> >>
> >>
> >>
> >>
> >> "racer1028" <> wrote in message
> >> news:62ABBBA7-F3E4-4422-AC62-...
> >> > After plugging the device into the USB port (I have tried all of them),
> >> > Windows starts to recognize the device but is looking for the driver.
> >> > After
> >> > pointing to the CD and the MS site, I am receiving the following
> >> > message:
> >> >
> >> > "An error occurred during the installation of the device:
> >> >
> >> > The driver installation file for this device is missing a necessary
> >> > entry.
> >> > This may be because the INF was written for Windows 95 or later.
> >> > Contact
> >> > your hardware vendor."
> >> >
> >> > I contacted Logitech (tried what I suspect is an earlier version of the
> >> > SW)
> >> > and they referred me to MS. This happens no matter if the driver is
> >> > from
> >> > the
> >> > CD or the MS site. The update from windows update for this device will
> >> > not
> >> > install ether.
> >> >
> >> >
> >> > "S.Sengupta" wrote:
> >> >
> >> >> Do you get any error during installation?
> >> >>
> >> >> regards,
> >> >> S.Sengupta[MS-MVP]
> >> >>
> >> >>
> >> >> "racer1028" <> wrote in message
> >> >> news:5D13F090-CFAE-435A-B7EC-...
> >> >> > Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
> >> >> >
> >> >> > __________ Information from ESET Smart Security, version of virus
> >> >> > signature database 4720 (20091227) __________
> >> >> >
> >> >> > The message was checked by ESET Smart Security.
> >> >> >
> >> >> > http://www.eset.com
> >> >> >
> >> >> >
> >> >> >
> >> >>
> >> >> __________ Information from ESET Smart Security, version of virus
> >> >> signature database 4720 (20091227) __________
> >> >>
> >> >> The message was checked by ESET Smart Security.
> >> >>
> >> >> http://www.eset.com
> >> >>
> >> >>
> >> >>
> >> >> .
> >> >>
> >> >
> >> > __________ Information from ESET Smart Security, version of virus
> >> > signature database 4719 (20091227) __________
> >> >
> >> > The message was checked by ESET Smart Security.
> >> >
> >> > http://www.eset.com
> >> >
> >> >
> >> >
> >>
> >> __________ Information from ESET Smart Security, version of virus
> >> signature database 4719 (20091227) __________
> >>
> >> The message was checked by ESET Smart Security.
> >>
> >> http://www.eset.com
> >>
> >>
> >>
> >> .
> >>
> >
> > __________ Information from ESET Smart Security, version of virus
> > signature database 4722 (20091228) __________
> >
> > The message was checked by ESET Smart Security.
> >
> > http://www.eset.com
> >
> >
> >
>
> __________ Information from ESET Smart Security, version of virus signature database 4722 (20091228) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
> .
>

Thanks rak. I guess I have the one-off failure

"rak" wrote:

> Only minimal help, but I can confirm that it installs and works with MCE
> 2005. Mine (installed about 8 months ago) worked out of the box following
> the included instructions. Found it also works with Vista x86 & x64 and
> with Windows 7 x86.
>
> "racer1028" <> wrote in message
> news:5D13F090-CFAE-435A-B7EC-...
> > Has anyone been able to install the Logitech Pro 9000 webcam on MCE?
>
> .
>