Logitech 9000 install failure

Glad you got it resolved. At least we were on the right track.

"racer1028" <> wrote in message
news:68A7C5B9-AB44-4EE9-B252-...
> Update: I bought the MS lifecam cinema and had similar issues. As it
> turns
> out I was missing the usb.inf file from the windows\inf folder (found by
> MS
> 2nd level support) and all is working just fine now.
>
> "rak" wrote:
>
>> Sorry it didn't work out. Good luck with the new one.
>>
>> "racer1028" <> wrote in message
>> news:4A0F62F2-B14B-4575-AE4B-...
>> >
>> > Thanks everybody for your help but I am going to return the camera and
>> > try
>> > another vendor.
>> >
>> > "rak" wrote:
>> >
>> >> Perhaps you could try this. My understanding is that it also applies
>> >> to
>> >> webcams. Cautionary note: I have not tried the process below.
>> >>
>> >> Q: Troubleshooting: Gaming Install Error messages- 'The hardware was
>> >> not
>> >> installed because... or ...INF was written for Windows 95 or later.'
>> >>
>> >>
>> >> This article covers troubleshooting instructions if you encounter the
>> >> following error messages when installing a USB gaming controller.
>> >>
>> >> * The hardware was not installed because the wizard could not find
>> >> the
>> >> necessary software
>> >> * The driver installed file for this device is missing a necessary
>> >> entry. This may be because the INF was written for Windows 95 or
>> >> later.
>> >> Contact your hardware vendor.
>> >>
>> >>
>> >>
>> >> This article applies to the following products:
>> >> All Logitech USB game controllers
>> >>
>> >> This article applies to the following operating systems:
>> >> Windows XP
>> >> Windows 2000
>> >>
>> >> Cause
>> >> Due to a missing Windows file called input.inf, some customers may see
>> >> one
>> >> of the two following error messages when connecting or installing a
>> >> Logitech
>> >> USB game controller
>> >>
>> >> 1. "The hardware was not installed because the wizard could not
>> >> find
>> >> the
>> >> necessary software"
>> >> 2. "The driver installed file for this device is missing a
>> >> necessary
>> >> entry. This may be because the INF was written for Windows 95 or
>> >> later.
>> >> Contact your hardware vendor."
>> >>
>> >> Solution
>> >> Extract the INPUT.INF file from a Windows cabinet file. Depending on
>> >> whether
>> >> you are using Windows XP or Windows 2000, you will need to follow
>> >> different
>> >> methods.The steps for each operating system are described below.
>> >>
>> >> 1. Windows XP:
>> >> In Windows XP, you can use the MSCONFIG utility as described in the
>> >> following steps:
>> >>
>> >> 1. Click Start->Run.
>> >> 2. Type msconfig in the Open field, and then click OK.
>> >> 3. Click the Expand File button.
>> >> 4. Type input.inf in the File to restore box.
>> >> 5. Type the path of the Windows XP .cab file where you want to
>> >> restore the file from in the Restore from box. If you don't know the
>> >> patch,
>> >> click the Browse From button to locate the Windows XP .cab file.
>> >> Note: The Windows XP .cab files are stored in the I386
>> >> folder
>> >> on
>> >> the Windows XP CD. If you cannot find the Windows cab files, please
>> >> contact
>> >> your system vendor or Microsoft for assistance.
>> >> 6. Type C:\windows\inf\ in the Save file in box. This assumes
>> >> that
>> >> Windows XP was installed to the default directory. If Windows was not
>> >> installed to the default directory, you will need to adjust the path
>> >> to
>> >> point to the correct directory.
>> >> 7. Click the Expand button.
>> >> 8. Click OK. If you are prompted to restart the computer, click
>> >> Restart.
>> >>
>> >> 2. Windows 2000:
>> >> If you are using Windows 2000, use the Expand utility as described in
>> >> the
>> >> following steps to restore the file:
>> >>
>> >> 1.
>> >> Click Start->Run.
>> >> 2.
>> >> Type CMD and then click OK.
>> >> 3.
>> >> Type EXPAND X:\i386\input.in_ C:\Windows\Inf\input.inf at the
>> >> command
>> >> prompt. (X is the drive with the Windows 2000 CD.)
>> >> 4.
>> >> Press the Enter key on your keyboard.
>> >> 5.
>> >> Restart the computer.
>> >>
>> >> After extracting the file and restarting, try installing the gaming
>> >> software
>> >> again. You should no longer see this error message.
>> >>
>> >> "racer1028" <> wrote in message
>> >> news:71BF37D5-D8FD-4206-A6D7-...
>> >> > Step 1 run setup (both from CD and Installer from Logitech)
>> >> > Step 2 setup step 1 plug in camera
>> >> > Step 3 OS does not recognize camera
>> >> > Step 4 Point to driver file (on CD, from earlier version from
>> >> > Logitech
>> >> > and
>> >> > windows update site)
>> >> > Step 5 receive error:
>> >> > "An error occurred during the installation of the device:
>> >> >
>> >> > The driver installation file for this device is missing a necessary
>> >> > entry.
>> >> > This may be because the INF was written for Windows 95 or later.
>> >> > Contact
>> >> > your hardware vendor."
>> >> >
>> >> > Step 6 install fails
>> >> >
>> >> > Remove all temp files, remove ALL Logitech registry entries rerun
>> >> > setup
>> >> > all
>> >> > with the same result.
>> >> >
>> >> > XP home, pro, vista and Windows 7 all recognize camera prior to
>> >> > inserting
>> >> > CD
>> >> > and running setup.
>> >> >
>> >> > Other thoughts?
>> >> >
>> >> >
>> >> > "Hot-text" wrote:
>> >> >
>> >> >> Logitech will not gave you the drives with out there software
>> >> >>
>> >> >> "Hot-text" <hot-> wrote in message
>> >> >> news:AFEB4034-C658-487F-85E3-...
>> >> >> > You Have to Install the Logitech software First to get the
>> >> >> > Drives..
>> >> >> > . Logitech will not gave you the drives with there software on
>> >> >> > your
>> >> >> > PC! .
>> >> >> > For Camera Settings will pop up after restart and will tell you
>> >> >> > to
>> >> >> > Pug
>> >> >> > in
>> >> >> > your Cam
>> >> >> > that’s the Logitech way!!!!!
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > "rak" <> wrote in message
>> >> >> > news:76q_m.65548$...
>> >> >> >> Unfortunately, I do not remember the sequence I used, but you
>> >> >> >> might
>> >> >> >> try --uninstall, download and install latest driver and
>> >> >> >> application
>> >> >> >> from
>> >> >> >> Logitech vice MS or CD, then plug it into USB.
>> >> >> >>
>> >> >> >> "racer1028" <> wrote in
>> >> >> >> message
>> >> >> >> news:A60F703F-D19D-4E1D-B004-...
>> >> >> >>> Thanks rak. I guess I have the one-off failure
>> >> >> >>>
>> >> >> >>> "rak" wrote:
>> >> >> >>>
>> >> >> >>>> Only minimal help, but I can confirm that it installs and
>> >> >> >>>> works
>> >> >> >>>> with
>> >> >> >>>> MCE
>> >> >> >>>> 2005. Mine (installed about 8 months ago) worked out of the
>> >> >> >>>> box
>> >> >> >>>> following
>> >> >> >>>> the included instructions. Found it also works with Vista x86
>> >> >> >>>> &
>> >> >> >>>> x64
>> >> >> >>>> and
>> >> >> >>>> with Windows 7 x86.
>> >> >> >>>>
>> >> >> >>>> "racer1028" <> wrote in
>> >> >> >>>> message
>> >> >> >>>> news:5D13F090-CFAE-435A-B7EC-...
>> >> >> >>>> > Has anyone been able to install the Logitech Pro 9000 webcam
>> >> >> >>>> > on
>> >> >> >>>> > MCE?
>> >> >> >>>>
>> >> >> >>>> .
>> >> >> >>>>
>> >> .
>> >>
>> .
>>

Did you Contact your hardware vendor Logitech for the updates
if not we can not help you here we not Logitech NewsGroups

do have QuickCam® Pro 9000 M/N: V-UBM46,UBM46 or Logitech® Webcam Pro
9000
http://www.logitech.com/index.cfm/su...cams/&cl=us,en

For the cameras listed below, Logitech Webcam Software (LWS) can be
downloaded from the LWS Downloads Page.
http://www.logitech.com/index.cfm/58...tion=downloads



"racer1028" <> wrote in message
news:71BF37D5-D8FD-4206-A6D7-...
> Step 1 run setup (both from CD and Installer from Logitech)
> Step 2 setup step 1 plug in camera
> Step 3 OS does not recognize camera
> Step 4 Point to driver file (on CD, from earlier version from Logitech
> and
> windows update site)
> Step 5 receive error:
> "An error occurred during the installation of the device:
>
> The driver installation file for this device is missing a necessary entry.
> This may be because the INF was written for Windows 95 or later. Contact
> your hardware vendor."
>
> Step 6 install fails
>
> Remove all temp files, remove ALL Logitech registry entries rerun setup
> all
> with the same result.
>
> XP home, pro, vista and Windows 7 all recognize camera prior to inserting
> CD
> and running setup.
>
> Other thoughts?
>
>
> "Hot-text" wrote:
>
>> Logitech will not gave you the drives with out there software
>>
>> "Hot-text" <hot-> wrote in message
>> news:AFEB4034-C658-487F-85E3-...
>> > You Have to Install the Logitech software First to get the Drives..
>> > . Logitech will not gave you the drives with there software on your
>> > PC! .
>> > For Camera Settings will pop up after restart and will tell you to Pug
>> > in
>> > your Cam
>> > that’s the Logitech way!!!!!
>> >
>> >
>> >
>> >
>> >
>> > "rak" <> wrote in message
>> > news:76q_m.65548$...
>> >> Unfortunately, I do not remember the sequence I used, but you might
>> >> try --uninstall, download and install latest driver and application
>> >> from
>> >> Logitech vice MS or CD, then plug it into USB.
>> >>
>> >> "racer1028" <> wrote in message
>> >> news:A60F703F-D19D-4E1D-B004-...
>> >>> Thanks rak. I guess I have the one-off failure
>> >>>
>> >>> "rak" wrote:
>> >>>
>> >>>> Only minimal help, but I can confirm that it installs and works with
>> >>>> MCE
>> >>>> 2005. Mine (installed about 8 months ago) worked out of the box
>> >>>> following
>> >>>> the included instructions. Found it also works with Vista x86 & x64
>> >>>> and
>> >>>> with Windows 7 x86.
>> >>>>
>> >>>> "racer1028" <> wrote in message
>> >>>> news:5D13F090-CFAE-435A-B7EC-...
>> >>>> > Has anyone been able to install the Logitech Pro 9000 webcam on
>> >>>> > MCE?
>> >>>>
>> >>>> .
>> >>>>