Doesn't sound normal. Did you wife's laptop update?
How are you installing SP3, via WU or from a full file download?
Perhaps contact MS as suggested by Engel.
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
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How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"quayhog amplifiers" <quayhog
> wrote in message
news:242321B3-3038-4263-9D7C-...
| I've tried twice to install the SP3 update. After five plus hours with the
| status bar not moving past the 3/4 mark I cancelled the update. Is this
| normal? How long does it usually take? I had the same issue on my wife's
| laptop.