losing connection

Hi ...
when i sign my new windows live messenger 2009 it sign in for couple o
minutes then disconnect giving the message : connection with window
live messenger has been lost . reconnection in 2 minuite

--
mazen600

Greetings,

Is this a new problem after you upgraded, or has it always been like this?

Additionally, what version of Windows are you using?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"mazen600" <> wrote in message
news:...
>
> Hi ....
> when i sign my new windows live messenger 2009 it sign in for couple of
> minutes then disconnect giving the message : connection with windows
> live messenger has been lost . reconnection in 2 minuites
>
>
> --
> mazen600

Hi.....
it is a new proplem after upgradin
my vista is vista home basi
thank yo

--
mazen600

Hi,

Ah, interesting. Well as some starting points, make sure that any routers or similar devices
on your network have the latest firmware version from their respective manufacturers. You'll
typically find such firmware on their website support/download areas.

Additionally, you may want to try turning off Vista's networking auto tuning feature. To
turn off this feature, open up an elevated command prompt and type the following:
netsh interface tcp set global autotuninglevel=disabled

If you're unsure what I mean by an "elevated command prompt", this explains it:
http://www.kombitz.com/2007/02/14/vi...ommand-prompt/

Finally if all that fails, you can downgrade to the previous version by uninstalling the
Windows Live Essentials Suite in Programs and Features in the Control Panel, and then
installing the previous version from here:
http://microsoft.com/downloads/detai...5-0487bd5e84ef

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"mazen600" <> wrote in message
news:...
>
> Hi......
> it is a new proplem after upgrading
> my vista is vista home basic
> thank you
>
>
> --
> mazen600

I'm having the same issue following my upgrade to Live Messenger 2009 on a
Windows XP SP3 machine. I am behind a corporate firewall. Windows Messenger
2008 remained connected with no issues on this same machine. I'm able to
sign in to WLM 2009 but then it disconnects me almost immediately (1 to 2
seconds) and starts the countdown to reconnect. It populates contact
information and availability for that brief connection so it appears that it
is fully connected, however briefly. Each subsequent connection is
successful for the same 1 to 2 seconds then disconnects and starts the
countdown again. I've disabled the local firewall service and local virus
scanning/malware scanning. No change. I installed Windows Live Messenger
2009 on a separate Windows Vista Business machine and it produces the exact
same issue (connects 1 to 2 seconds and disconnects). One interesting thing
I noted was that following the initial install, the WLM 2009 client remained
connected with no issues. The issue starts the first time you fully exit the
WLM 2009 application and restart it. On the Vista machine I also notice that
the client launch is accompanied by a browser window launch. Both are shut
down within the 1 to 2 seconds. There don't appear to be any associated
events in the Event viewer. The WLM 2009 log file is too large for a novice
like me to parse. Any help would be appeciated. Thanks.

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Ah, interesting. Well as some starting points, make sure that any routers or similar devices
> on your network have the latest firmware version from their respective manufacturers. You'll
> typically find such firmware on their website support/download areas.
>
> Additionally, you may want to try turning off Vista's networking auto tuning feature. To
> turn off this feature, open up an elevated command prompt and type the following:
> netsh interface tcp set global autotuninglevel=disabled
>
> If you're unsure what I mean by an "elevated command prompt", this explains it:
> http://www.kombitz.com/2007/02/14/vi...ommand-prompt/
>
> Finally if all that fails, you can downgrade to the previous version by uninstalling the
> Windows Live Essentials Suite in Programs and Features in the Control Panel, and then
> installing the previous version from here:
> http://microsoft.com/downloads/detai...5-0487bd5e84ef
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "mazen600" <> wrote in message
> news:...
> >
> > Hi......
> > it is a new proplem after upgrading
> > my vista is vista home basic
> > thank you
> >
> >
> > --
> > mazen600
>
>
>

NonBorg - Did you ever get anywhere with this? I have exactly the same issue
on a Windows 7 machine and an XP SP2 machine. It worked on initial install
and then logs out instantly for each attempt after that. Again, it is logged
in for a couple of seconds, when I can see my contacts status etc before
logging me out and counting down to a retry. Very annoyning. Oh yeah, it's a
laptop so it happens on every network I visit and other machine work just
fine.....

Cheers
The Doctor

"NonBorg" wrote:

> I'm having the same issue following my upgrade to Live Messenger 2009 on a
> Windows XP SP3 machine. I am behind a corporate firewall. Windows Messenger
> 2008 remained connected with no issues on this same machine. I'm able to
> sign in to WLM 2009 but then it disconnects me almost immediately (1 to 2
> seconds) and starts the countdown to reconnect. It populates contact
> information and availability for that brief connection so it appears that it
> is fully connected, however briefly. Each subsequent connection is
> successful for the same 1 to 2 seconds then disconnects and starts the
> countdown again. I've disabled the local firewall service and local virus
> scanning/malware scanning. No change. I installed Windows Live Messenger
> 2009 on a separate Windows Vista Business machine and it produces the exact
> same issue (connects 1 to 2 seconds and disconnects). One interesting thing
> I noted was that following the initial install, the WLM 2009 client remained
> connected with no issues. The issue starts the first time you fully exit the
> WLM 2009 application and restart it. On the Vista machine I also notice that
> the client launch is accompanied by a browser window launch. Both are shut
> down within the 1 to 2 seconds. There don't appear to be any associated
> events in the Event viewer. The WLM 2009 log file is too large for a novice
> like me to parse. Any help would be appeciated. Thanks.
>
> "Jonathan Kay [MVP]" wrote:
>
> > Hi,
> >
> > Ah, interesting. Well as some starting points, make sure that any routers or similar devices
> > on your network have the latest firmware version from their respective manufacturers. You'll
> > typically find such firmware on their website support/download areas.
> >
> > Additionally, you may want to try turning off Vista's networking auto tuning feature. To
> > turn off this feature, open up an elevated command prompt and type the following:
> > netsh interface tcp set global autotuninglevel=disabled
> >
> > If you're unsure what I mean by an "elevated command prompt", this explains it:
> > http://www.kombitz.com/2007/02/14/vi...ommand-prompt/
> >
> > Finally if all that fails, you can downgrade to the previous version by uninstalling the
> > Windows Live Essentials Suite in Programs and Features in the Control Panel, and then
> > installing the previous version from here:
> > http://microsoft.com/downloads/detai...5-0487bd5e84ef
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > --
> >
> > "mazen600" <> wrote in message
> > news:...
> > >
> > > Hi......
> > > it is a new proplem after upgrading
> > > my vista is vista home basic
> > > thank you
> > >
> > >
> > > --
> > > mazen600
> >
> >
> >

Doctor,
I did not receive any replies to this post nor was I able to find any
helpful information in general searches. I gave up and downgraded back to
Version 2008 (Build 8.5 1302.1018) which works flawlessly. Sorry I can't
provide any assistance. If you do find a solution, please post it here if
you don't mind. Thanks.

"DrBenway" wrote:

> NonBorg - Did you ever get anywhere with this? I have exactly the same issue
> on a Windows 7 machine and an XP SP2 machine. It worked on initial install
> and then logs out instantly for each attempt after that. Again, it is logged
> in for a couple of seconds, when I can see my contacts status etc before
> logging me out and counting down to a retry. Very annoyning. Oh yeah, it's a
> laptop so it happens on every network I visit and other machine work just
> fine.....
>
> Cheers
> The Doctor
>
> "NonBorg" wrote:
>
> > I'm having the same issue following my upgrade to Live Messenger 2009 on a
> > Windows XP SP3 machine. I am behind a corporate firewall. Windows Messenger
> > 2008 remained connected with no issues on this same machine. I'm able to
> > sign in to WLM 2009 but then it disconnects me almost immediately (1 to 2
> > seconds) and starts the countdown to reconnect. It populates contact
> > information and availability for that brief connection so it appears that it
> > is fully connected, however briefly. Each subsequent connection is
> > successful for the same 1 to 2 seconds then disconnects and starts the
> > countdown again. I've disabled the local firewall service and local virus
> > scanning/malware scanning. No change. I installed Windows Live Messenger
> > 2009 on a separate Windows Vista Business machine and it produces the exact
> > same issue (connects 1 to 2 seconds and disconnects). One interesting thing
> > I noted was that following the initial install, the WLM 2009 client remained
> > connected with no issues. The issue starts the first time you fully exit the
> > WLM 2009 application and restart it. On the Vista machine I also notice that
> > the client launch is accompanied by a browser window launch. Both are shut
> > down within the 1 to 2 seconds. There don't appear to be any associated
> > events in the Event viewer. The WLM 2009 log file is too large for a novice
> > like me to parse. Any help would be appeciated. Thanks.
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> > > Hi,
> > >
> > > Ah, interesting. Well as some starting points, make sure that any routers or similar devices
> > > on your network have the latest firmware version from their respective manufacturers. You'll
> > > typically find such firmware on their website support/download areas.
> > >
> > > Additionally, you may want to try turning off Vista's networking auto tuning feature. To
> > > turn off this feature, open up an elevated command prompt and type the following:
> > > netsh interface tcp set global autotuninglevel=disabled
> > >
> > > If you're unsure what I mean by an "elevated command prompt", this explains it:
> > > http://www.kombitz.com/2007/02/14/vi...ommand-prompt/
> > >
> > > Finally if all that fails, you can downgrade to the previous version by uninstalling the
> > > Windows Live Essentials Suite in Programs and Features in the Control Panel, and then
> > > installing the previous version from here:
> > > http://microsoft.com/downloads/detai...5-0487bd5e84ef
> > >
> > > --
> > > Jonathan Kay
> > > Microsoft MVP - Windows Live Messenger
> > > MSN Messenger/Windows Messenger
> > > MessengerGeek Blog: http://www.messengergeek.com
> > > Messenger Resources: http://messenger.jonathankay.com
> > > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > > --
> > >
> > > "mazen600" <> wrote in message
> > > news:...
> > > >
> > > > Hi......
> > > > it is a new proplem after upgrading
> > > > my vista is vista home basic
> > > > thank you
> > > >
> > > >
> > > > --
> > > > mazen600
> > >
> > >
> > >