losing monitor

when updating to sp3 it losses my monitor..hence giving me a hareware error
and goes into safe mode.. help pls...

I'm assuming Windows XP SP3 - perhaps your problem is related to your
graphics card driver. Check for updates for your Graphic's card.

If this is not in your area of skill, take it to a reputable dealer to have
them check the computer and make sure it's SP3 ready etc.

--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"james c" wrote:

> when updating to sp3 it losses my monitor..hence giving me a hareware error
> and goes into safe mode.. help pls...

This is interesting. We had 3 computers where the most recent XP update
froze the computer on restart. We get to the XP screen and then it goes
black. When switching to safe mode and watching the boot log it freezes at
apgcpq.sys

The three people reported their monitors as dead, becase the screen was
black. I am now trying to determine the best fix for this issue.

"james c" wrote:

> when updating to sp3 it losses my monitor..hence giving me a hareware error
> and goes into safe mode.. help pls...

this might be of interest to you then
http://support.microsoft.com/?scid=k...d=1173&sid=156
--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"Sheldon3" wrote:

> This is interesting. We had 3 computers where the most recent XP update
> froze the computer on restart. We get to the XP screen and then it goes
> black. When switching to safe mode and watching the boot log it freezes at
> apgcpq.sys
>
> The three people reported their monitors as dead, becase the screen was
> black. I am now trying to determine the best fix for this issue.
>
> "james c" wrote:
>
> > when updating to sp3 it losses my monitor..hence giving me a hareware error
> > and goes into safe mode.. help pls...

Ahhh...Let me guess Agp440.sys is the next device loading after the
agpCPQ.sys file. I will give this a shot back at work in the morning and
keep you posted.

Thanks.

"TaurArian" wrote:

> this might be of interest to you then
> http://support.microsoft.com/?scid=k...d=1173&sid=156
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "Sheldon3" wrote:
>
> > This is interesting. We had 3 computers where the most recent XP update
> > froze the computer on restart. We get to the XP screen and then it goes
> > black. When switching to safe mode and watching the boot log it freezes at
> > apgcpq.sys
> >
> > The three people reported their monitors as dead, becase the screen was
> > black. I am now trying to determine the best fix for this issue.
> >
> > "james c" wrote:
> >
> > > when updating to sp3 it losses my monitor..hence giving me a hareware error
> > > and goes into safe mode.. help pls...

when you check the device manager you will see that there is not montior
present on your system...

"Sheldon3" wrote:

> This is interesting. We had 3 computers where the most recent XP update
> froze the computer on restart. We get to the XP screen and then it goes
> black. When switching to safe mode and watching the boot log it freezes at
> apgcpq.sys
>
> The three people reported their monitors as dead, becase the screen was
> black. I am now trying to determine the best fix for this issue.
>
> "james c" wrote:
>
> > when updating to sp3 it losses my monitor..hence giving me a hareware error
> > and goes into safe mode.. help pls...

you are right.. and that is where it stopped...


"Sheldon3" wrote:

> Ahhh...Let me guess Agp440.sys is the next device loading after the
> agpCPQ.sys file. I will give this a shot back at work in the morning and
> keep you posted.
>
> Thanks.
>
> "TaurArian" wrote:
>
> > this might be of interest to you then
> > http://support.microsoft.com/?scid=k...d=1173&sid=156
> > --
> > --------------------------------
> > TaurArian [MVP] 2005-2009
> > Update Services
> > http://taurarian.mvps.org
> >
> >
> > "Sheldon3" wrote:
> >
> > > This is interesting. We had 3 computers where the most recent XP update
> > > froze the computer on restart. We get to the XP screen and then it goes
> > > black. When switching to safe mode and watching the boot log it freezes at
> > > apgcpq.sys
> > >
> > > The three people reported their monitors as dead, becase the screen was
> > > black. I am now trying to determine the best fix for this issue.
> > >
> > > "james c" wrote:
> > >
> > > > when updating to sp3 it losses my monitor..hence giving me a hareware error
> > > > and goes into safe mode.. help pls...