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Lost 2 drive in dual harddrive laptop

 
 
gabbysuzy
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      11-19-2007
How do I reconnect my second harddrive in my dual drive lap top. It went away
during a windows driven blue screen "GATHERING DATA FOR AN EMERGENCY CRASH"
then it went down. When it came back, the second drive was gone. I have
reset the drive, checked the bios, checked to see that the drivers do not
have red x's beside them, run a memory check. Computer still under 30 days
old. Should i just turn it back for warranty?
 
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Rick Rogers
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      11-19-2007
Hi,

Does the drive appear in Device Manager? How about the controller cable it
is attached to?

> Should i just turn it back for warranty?


Yes, if not easily resolved. This may be damaged hardware, not uncommon in a
new system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"gabbysuzy" <> wrote in message
news:2E2051CC-C474-4C76-BFCF-...
> How do I reconnect my second harddrive in my dual drive lap top. It went
> away
> during a windows driven blue screen "GATHERING DATA FOR AN EMERGENCY
> CRASH"
> then it went down. When it came back, the second drive was gone. I have
> reset the drive, checked the bios, checked to see that the drivers do not
> have red x's beside them, run a memory check. Computer still under 30 days
> old. Should i just turn it back for warranty?


 
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