Lost broadband connection

i have win 98 and tiscali broadband. However a few days ago the connection
stopped working with the following :
1. error 680 - there is no no dialtone
2. other applications occupy the USB bandwidth. Please close all
applications down then remove usb devices. Click ok to continue.
I am sure my connections are ok and there is a dialtone. Tiscali reckon my
USB connection is corrupt and i should contact the hardware manufacturer
(great!).
We have just had several days of snow - could this affect the line? BT say
line is ok.

Anyone any ideas? All help gratefully received!

Other than confirming that your telephone line is working, a dial tone is
meaningless with regards to a DSL broadband connection. I am assuming it is
a DSL connection since you mention the dial tone error. You really should
be using the Ethernet connection option rather than the USB connection type.

Reset the modem by unplugging the power cord and wait for about one minute.
Plug the power cord back into the modem and see if this clears your problem.
Try to use that Ethernet connection option, it will work much better for
you.

"mark01622" <> wrote in message
news:337A761C-C35D-4D43-BCC1-...
> i have win 98 and tiscali broadband. However a few days ago the connection
> stopped working with the following :
> 1. error 680 - there is no no dialtone
> 2. other applications occupy the USB bandwidth. Please close all
> applications down then remove usb devices. Click ok to continue.
> I am sure my connections are ok and there is a dialtone. Tiscali reckon my
> USB connection is corrupt and i should contact the hardware manufacturer
> (great!).
> We have just had several days of snow - could this affect the line? BT say
> line is ok.
>
> Anyone any ideas? All help gratefully received!