lost cursor in word after update

The system did an automatic installation of updates and after the system
rebooted I kept getting an error in Word (office 2007). The right hand
scroll bar would not work, and you could not clck anywhere within the
document or highlight text with the mouse. You could still navigate using
the up and down arrows.

I noticed that the intallation report indicates that the update was not
successful, however, if I look at the list of updates installed, there is an
indication of 'sucessful' after each one. I tried running the repair program
with office, and even uninstalled/reinstalled the program, but the error
persists.

Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.

Can you tell us which updates were installed?

=============================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Debric wrote:
> The system did an automatic installation of updates and after the system
> rebooted I kept getting an error in Word (office 2007). The right hand
> scroll bar would not work, and you could not clck anywhere within the
> document or highlight text with the mouse. You could still navigate using
> the up and down arrows.
>
> I noticed that the intallation report indicates that the update was not
> successful, however, if I look at the list of updates installed, there is
> an
> indication of 'sucessful' after each one. I tried running the repair
> program with office, and even uninstalled/reinstalled the program, but the
> error persists.

I have this same problem. The mouse won't work in Word after installing
Office 2007 Service Pack 2. I have Vista, with the most recent SP, automatic
updates.

Please give us an update that fixes this, it is hurting my business.

Sendjerry

"PA Bear [MS MVP]" wrote:

> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup, please.
>
> Can you tell us which updates were installed?
>
> =============================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB999999).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> Debric wrote:
> > The system did an automatic installation of updates and after the system
> > rebooted I kept getting an error in Word (office 2007). The right hand
> > scroll bar would not work, and you could not clck anywhere within the
> > document or highlight text with the mouse. You could still navigate using
> > the up and down arrows.
> >
> > I noticed that the intallation report indicates that the update was not
> > successful, however, if I look at the list of updates installed, there is
> > an
> > indication of 'sucessful' after each one. I tried running the repair
> > program with office, and even uninstalled/reinstalled the program, but the
> > error persists.
>
>