Lost DVD drives after latest update, please help!

Hello

Has anyone lost their dvd drives after installing the latest update?

Device manager is reporting that the drivers are still installed but the
hardware cannot be found on my 2 hp dvds under xp home, i've tried updating
the drivers but no luck, could someone help me please? thanks

simon

"netphobia" wrote:

> Hello
>
> Has anyone lost their dvd drives after installing the latest update?
>
> Device manager is reporting that the drivers are still installed but the
> hardware cannot be found on my 2 hp dvds under xp home, i've tried updating
> the drivers but no luck, could someone help me please? thanks
>
> simon

"netphobia" wrote:

> Hello
>
> Has anyone lost their dvd drives after installing the latest update?
>
> Device manager is reporting that the drivers are still installed but the
> hardware cannot be found on my 2 hp dvds under xp home, i've tried updating
> the drivers but no luck, could someone help me please? thanks
>
> simon


Evening,

I've had the same problem yesterday with a brand new PC running XP. I have
yet to resolve this problem - looking for any help or suggestions?

Rookie

I havent had that problem but ..

i have had problems running my virus scanned since i downloaded the latest
update.
it was working 3 days ago.. i updated my windows and now.. it has disabled
my virusscan and my computer keeps blacking out and cutting off by itself.

its highly irritating and has really ****ed me off.

if you find anything out or if a microsoft person responds..

PLEASE HAD A GOOD EXPLANATION1!

"netphobia" wrote:

> Hello
>
> Has anyone lost their dvd drives after installing the latest update?
>
> Device manager is reporting that the drivers are still installed but the
> hardware cannot be found on my 2 hp dvds under xp home, i've tried updating
> the drivers but no luck, could someone help me please? thanks
>
> simon

I just had this happen to me in the last few days... I lost use of my DVD
writer and CD-ROM drives

In device manager - the drives are installed and recognized, but the the
device status reads "Windows cannot load the device driver for this hardware.
THe driver may be corrupted or missing. (code 39)"

I followed the troubleshooting suggustions 1) Uninstall/Reinstall the
devices 2) I signed in as administratorand went to windows update... and this
is where it sent me.

Has anyone figured this out? I see that this thread stopped at 1/13/05...

Thanks.

"Juggalotusss" wrote:

> I havent had that problem but ..
>
> i have had problems running my virus scanned since i downloaded the latest
> update.
> it was working 3 days ago.. i updated my windows and now.. it has disabled
> my virusscan and my computer keeps blacking out and cutting off by itself.
>
> its highly irritating and has really ****ed me off.
>
> if you find anything out or if a microsoft person responds..
>
> PLEASE HAD A GOOD EXPLANATION1!
>
> "netphobia" wrote:
>
> > Hello
> >
> > Has anyone lost their dvd drives after installing the latest update?
> >
> > Device manager is reporting that the drivers are still installed but the
> > hardware cannot be found on my 2 hp dvds under xp home, i've tried updating
> > the drivers but no luck, could someone help me please? thanks
> >
> > simon

Thanks Patti,

I'd kept searching the forum and found the same info posted in another thread.

The good news is that it worked and my drives are back up and running.

Thank you very much for taking the time to help me out... its nice to have a
place where I can get good info.

Thanks again,
Rich



"Patti MacLeod" wrote:

> Hi faithsdad,
>
> See if following the Resolution in this MSKB article, "CD-ROM Access Is
> Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After
> You Remove Easy CD Creator in Windows XP", helps you to resolve the problem:
> http://support.microsoft.com/default.aspx?scid=314060
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "faithsdad" <> wrote in message
> news:13F7B798-311C-4586-872D-...
> > I just had this happen to me in the last few days... I lost use of my DVD
> > writer and CD-ROM drives
> >
> > In device manager - the drives are installed and recognized, but the the
> > device status reads "Windows cannot load the device driver for this
> hardware.
> > THe driver may be corrupted or missing. (code 39)"
> >
> > I followed the troubleshooting suggustions 1) Uninstall/Reinstall the
> > devices 2) I signed in as administratorand went to windows update... and
> this
> > is where it sent me.
> >
> > Has anyone figured this out? I see that this thread stopped at 1/13/05...
> >
> > Thanks.
> >
> > "Juggalotusss" wrote:
> >
> > > I havent had that problem but ..
> > >
> > > i have had problems running my virus scanned since i downloaded the
> latest
> > > update.
> > > it was working 3 days ago.. i updated my windows and now.. it has
> disabled
> > > my virusscan and my computer keeps blacking out and cutting off by
> itself.
> > >
> > > its highly irritating and has really ****ed me off.
> > >
> > > if you find anything out or if a microsoft person responds..
> > >
> > > PLEASE HAD A GOOD EXPLANATION1!
> > >
> > > "netphobia" wrote:
> > >
> > > > Hello
> > > >
> > > > Has anyone lost their dvd drives after installing the latest update?
> > > >
> > > > Device manager is reporting that the drivers are still installed but
> the
> > > > hardware cannot be found on my 2 hp dvds under xp home, i've tried
> updating
> > > > the drivers but no luck, could someone help me please? thanks
> > > >
> > > > simon
>
>
>

And before someone who may happen upon this thread comments on the date of
my postings, yes, I was checking something using the Date/Time Settings
calendar late last night (early this morning <g>) and inadvertently changed
the date. I have since corrected it.



--
Patti MacLeod
Microsoft MVP - Windows Shell/User

Hi, Patti

I recently downloaded SP2 and since lost my CD Burner Drive and I am
receiving Error 39. driver is missing or corrupted. I tried to go thru your
instructions but when I tried to delete the
4D36E965-E325-11CE-BFC1-08002BE10318 file I get cannot delete File#: Error
while deleting key. can you help ?
--
12many


"Patti MacLeod" wrote:

> And before someone who may happen upon this thread comments on the date of
> my postings, yes, I was checking something using the Date/Time Settings
> calendar late last night (early this morning <g>) and inadvertently changed
> the date. I have since corrected it.
>
>
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
>
>

Patti
Me again, I didn't read the instructions correctly I kept trying to delete
the folder but suddenly saw the file to the right and was able to delete the
upper and lower files, I will let you know if this works for me.
Thanks
--
12many


"Patti MacLeod" wrote:

> And before someone who may happen upon this thread comments on the date of
> my postings, yes, I was checking something using the Date/Time Settings
> calendar late last night (early this morning <g>) and inadvertently changed
> the date. I have since corrected it.
>
>
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
>
>

Patti

My smile cannot pull any wider, I am good to gooooooooowa.

Thank you
--
12many


"Patti MacLeod" wrote:

> And before someone who may happen upon this thread comments on the date of
> my postings, yes, I was checking something using the Date/Time Settings
> calendar late last night (early this morning <g>) and inadvertently changed
> the date. I have since corrected it.
>
>
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
>
>