You do not need to enter a Product Key to install SP-2.
Exactly what happens and what is the exact message?
Does this apply:
http://www3.telus.net/dandemar/invalpk.htm
If windows XP is installed:
http://www.webtree.ca/windowsxp/repair_xp.htm
Near the bottom "View Product Key XP"
Otherwise if Windows XP is retail:
http://support.microsoft.com/?kbid=326246
If Windows XP is OEM contact the seller, Microsoft may not be able to
help with OEM.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Webby151401" <> wrote in message
news:02F20DB3-E7CE-469F-8084-...
>I had to have my XP Prof uninstalled & reinstalled (along with
>everything
> else) after being infected with several trojans, etc. The company I
> had do
> the work didn't write down my ID# & in moving prior to this, I lost
> my
> booklet w/ID# and now cannot download Service Pack 2 upgrade. They
> searched
> my hard drive & cannot locate this#. What can I do besides
> purchasing
> another copy? Urgently need help.