"PvdG42" <> wrote in message
news:OEU3%...
>
> "JBloozer" <> wrote in message
> news:ZA4yl.3204$. ..
>> Hi group.
>>
>> I seem to have lost some programs. It's all rather baffling as this has
>> never happened to me before.
>>
>> I installed all the software that came with my shiny new (well it was
>> when I bought it!) JVC Everio hard drive camcorder.
>> No problems there as it all worked fine.
>> The only thing was that I didn't really like using it.
>> I found d/l'ing my recordings through windows and using windows Movie
>> Maker to be a lot less bothersome and easier than the JVC stuff.
>> I've been doing that for a while now so I thought I'd uninstall all the
>> JVC stuff.
>> Went to do this and I just can't uninstall it.
>>
>> There's two ways to do this.
>> The first way I tried was to go into my start menu, where you can hover
>> over the program which brings up a box with different options to do with
>> the program, like run it, read the help stuff and all the other things
>> you can do.
>> At the bottom of this is the 'uninstall this program option. (I've used
>> this method to uninstall lots of other programs in the past with no
>> bother at all).
>> I clicked on the uninstall option and the installshield wizard box came
>> up as usual.
>> Now normally after that the uninstalling stuff comes up, I follow the
>> instructions on it and the program is uninstalled.
>> This time, and with all the JVC stuff, the installshield wizard box comes
>> up and then nothing, nothing at all.
>>
>> The next thing I do if I can't uninstall something from the start menu
>> (and up to now that's only because the option to uninstall isn't there)
>> is to use the start/control panel/programs and features/uninstall program
>> method.
>> Clicked on that only to find that none of the JVC stuff is in there.
>> Everything else is, just as it should be, but the camcorder stuff is
>> nowhere to be seen.
>>
>> Does anybody know what's going on here that will help me find the
>> programs so I can uninstall them? Is there any other way to uninstall
>> programs if these two ways don't work?
>>
>> The programs work fine if I want to use them.
>> I go into the stat menu, click on them there and up they come, working
>> fine even though they're not anywhere in the programs and features page.
>>
>> I don't know if this is important but the programs are....
>>
>> Cyberlink PCM4everio Power Cinema NE for Everio
>>
>> Cyberlink Power2go
>>
>> Cyberlink PowerDirector
>>
>> Cyberlink PowerProducer
>>
>> All these came from the software CD that was bundled with the camcorder.
>>
>> Anybody know what's going on here and how I can uninstall these pesky
>> little programs??
>>
>> I'd appreciate any help that may be out there.
>>
>>
>>
>
> Have you tried contacting JVC technical support? They may have helpful
> suggestions.
>
> https://support.jvc.com/consumer/sup...t.jsp?pageID=5
>
> If that doesn't yield useful results, the software publisher may be able
> to help:
>
> http://www.cyberlink.com/prog/support/cs/index.do
Luckily I didn't have to use these as I tried Gene E. Bloch's suggestion
first, which worked a treat.
But thank you very much for going to the trouble of replying and trying to
help. It was really good of you and I appreciate you doing that for me.
Thanx anyway :-)