Hi,
In the Control Panel, launch the Mail icon. Then select the default Outlook
profile. Then try to sync.
--
Chris De Herrera
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ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
"Fred" <> wrote in message
news:...
> Chris,
>
> Thanks for the help. I reinstalled ActiveSync and after a day when
> our domino servers were down was finally able to test again. Error
> message this time is -
>
> Cannot synchronize with the Outlook profile you are using because a
> different profiles was previously setup or the file is password
> protected. Please open Outlook using the appropriate profile.
>
> This was a clean install of Outlook 2002 and only has one profile so
> not sure what the next step might be.
>
> Thanks,
> Fred
>
> On Tue, 28 Feb 2006 07:24:51 -0800, "Chris De Herrera"
> <> wrote:
>
>>Hi,
>>ActiveSync adjusts to the version of Outlook that was installed at the
>>time
>>it was installed. I would suggest reinstalling ActiveSync and then try
>>it.