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lsass.exe problem after installing XP SP2; boot loop

 
 
sluggo
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      09-12-2004
I have two machines running XP home edition. I updated one to SP2 about a
month ago, saw that everything seemed okay, and so used the same file to
update the second machine. On the first reboot after installing SP2 on the
second machine, I got an error message right after the XP splash screen, but
before the user login screen. The error message was:

"lsass.exe - The data was too large to fit into the specified buffer"

Clicking "OK" on this error window initiates a cold boot, so I'm stuck in a
loop.

Booting to Safe Mode makes no difference. The same error message appears at
the same time.

Although this looks like a Sasser attack, I don't see how it could be. I've
been behind a hardware firewall for several years, with no virus or worm
problems. I patch at least once a month, and the Sasser patch is over 5
months old. I run Symantec virus protection, and their latest tool to
specifically remove Sasser code shows no virus on the disk (I moved the hard
drive to the "clean" machine for scanning). Finally, the error symptoms and
message are not common to any of the Sasser attacks I've read about.

I'd prefer not to reformat the drive. Any tips from the pros on this one?
 
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Etowahgirl
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      09-12-2004
I received the same message ..file too large, etc. after installing SP2.
Never had it before and the file was one picture so I don't think it was too
large at all. I closed out the capture program and re-scanned the pix and
that time it took the pix with no problem. I know this doesn't fix anything,
but at least you know it's probably not a worm, just a glitch.

"sluggo" wrote:

> I have two machines running XP home edition. I updated one to SP2 about a
> month ago, saw that everything seemed okay, and so used the same file to
> update the second machine. On the first reboot after installing SP2 on the
> second machine, I got an error message right after the XP splash screen, but
> before the user login screen. The error message was:
>
> "lsass.exe - The data was too large to fit into the specified buffer"
>
> Clicking "OK" on this error window initiates a cold boot, so I'm stuck in a
> loop.
>
> Booting to Safe Mode makes no difference. The same error message appears at
> the same time.
>
> Although this looks like a Sasser attack, I don't see how it could be. I've
> been behind a hardware firewall for several years, with no virus or worm
> problems. I patch at least once a month, and the Sasser patch is over 5
> months old. I run Symantec virus protection, and their latest tool to
> specifically remove Sasser code shows no virus on the disk (I moved the hard
> drive to the "clean" machine for scanning). Finally, the error symptoms and
> message are not common to any of the Sasser attacks I've read about.
>
> I'd prefer not to reformat the drive. Any tips from the pros on this one?

 
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sluggo
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      09-12-2004
Thanks Etowahgirl - did your error message mention lsass.exe? If not, then I
think we're talking about a different situation. You're able to boot the OS
and do file operations, my machine is halting during the boot process.

What disturbs me is that I never had any problems with this machine until I
loaded SP2 onto it. This indicates that the problem may have something to do
with changes introduced by SP2.

What does lsass.exe do and what about it's operation has changed with the
advent of SP2? I'm hesitant to reload the OS and then update to SP2 again
unless I'm sure I won't just see this problem again.

"Etowahgirl" wrote:

> I received the same message ..file too large, etc. after installing SP2.
> Never had it before and the file was one picture so I don't think it was too
> large at all. I closed out the capture program and re-scanned the pix and
> that time it took the pix with no problem. I know this doesn't fix anything,
> but at least you know it's probably not a worm, just a glitch.
>
> "sluggo" wrote:
>
> > I have two machines running XP home edition. I updated one to SP2 about a
> > month ago, saw that everything seemed okay, and so used the same file to
> > update the second machine. On the first reboot after installing SP2 on the
> > second machine, I got an error message right after the XP splash screen, but
> > before the user login screen. The error message was:
> >
> > "lsass.exe - The data was too large to fit into the specified buffer"
> >
> > Clicking "OK" on this error window initiates a cold boot, so I'm stuck in a
> > loop.
> >
> > Booting to Safe Mode makes no difference. The same error message appears at
> > the same time.
> >
> > Although this looks like a Sasser attack, I don't see how it could be. I've
> > been behind a hardware firewall for several years, with no virus or worm
> > problems. I patch at least once a month, and the Sasser patch is over 5
> > months old. I run Symantec virus protection, and their latest tool to
> > specifically remove Sasser code shows no virus on the disk (I moved the hard
> > drive to the "clean" machine for scanning). Finally, the error symptoms and
> > message are not common to any of the Sasser attacks I've read about.
> >
> > I'd prefer not to reformat the drive. Any tips from the pros on this one?

 
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Buzz0
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Posts: n/a

 
      09-17-2004
lsass.exe is the file which supports IPSec (IP security feature). It
authenticates, and encrypts all traffic in and out of your TCP/IP- based
network. It is the "policy Agent" service. It is part of XP Pro. That's
about all I know about it.

"sluggo" wrote:

> Thanks Etowahgirl - did your error message mention lsass.exe? If not, then I
> think we're talking about a different situation. You're able to boot the OS
> and do file operations, my machine is halting during the boot process.
>
> What disturbs me is that I never had any problems with this machine until I
> loaded SP2 onto it. This indicates that the problem may have something to do
> with changes introduced by SP2.
>
> What does lsass.exe do and what about it's operation has changed with the
> advent of SP2? I'm hesitant to reload the OS and then update to SP2 again
> unless I'm sure I won't just see this problem again.
>
> "Etowahgirl" wrote:
>
> > I received the same message ..file too large, etc. after installing SP2.
> > Never had it before and the file was one picture so I don't think it was too
> > large at all. I closed out the capture program and re-scanned the pix and
> > that time it took the pix with no problem. I know this doesn't fix anything,
> > but at least you know it's probably not a worm, just a glitch.
> >
> > "sluggo" wrote:
> >
> > > I have two machines running XP home edition. I updated one to SP2 about a
> > > month ago, saw that everything seemed okay, and so used the same file to
> > > update the second machine. On the first reboot after installing SP2 on the
> > > second machine, I got an error message right after the XP splash screen, but
> > > before the user login screen. The error message was:
> > >
> > > "lsass.exe - The data was too large to fit into the specified buffer"
> > >
> > > Clicking "OK" on this error window initiates a cold boot, so I'm stuck in a
> > > loop.
> > >
> > > Booting to Safe Mode makes no difference. The same error message appears at
> > > the same time.
> > >
> > > Although this looks like a Sasser attack, I don't see how it could be. I've
> > > been behind a hardware firewall for several years, with no virus or worm
> > > problems. I patch at least once a month, and the Sasser patch is over 5
> > > months old. I run Symantec virus protection, and their latest tool to
> > > specifically remove Sasser code shows no virus on the disk (I moved the hard
> > > drive to the "clean" machine for scanning). Finally, the error symptoms and
> > > message are not common to any of the Sasser attacks I've read about.
> > >
> > > I'd prefer not to reformat the drive. Any tips from the pros on this one?

 
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