"RSVP" <> wrote in message
news:5734DB17-7433-48FE-B389-...
> Using SBS2008. SBS08 has been configured to replace GoDaddy as the email
> sender/receiver. There are 4 email users configured as User mailbox and
> receiving email email just fine via OWA.
>
> However, there are 6 email addresses configured as Mail Contacts/
> (; ; ...).
> When
> using GoDaddy for email - Outlook was configured to receive email for
> these
> addresses within the Outlook 2007 account setup - worked great. These
> addresses, especially service and accounting received mail daily.
>
> Now however, there is no mail being received & I do not understand how to
> make a mail contact email (service or accounting) arrive in the Service
> Manager's email inbox or in the Bookkeeper's inbox.
>
> Although the OWA is a desired feature - I'd rather use Outlook on each
> user's PC configured with the appropriate email accounts ie:
> ; ; ...etc.
>
> In the 'SBSMonAcct" report I found where Exchange had rejected 176
> messages
> - i don't know why And assume it is because I've failed to configure
> something correctly. How can I fix this?
>
> Thank you,
>
> Rick Pelham
Hi Rick,
Ffirst, I would like to touch base on the following statement:
"There are 4 email users configured as User mailbox and
> receiving email email just fine via OWA. "
OWA does NOT receive mail. It is one of the methods users can use to access
their mailbox. They can read received mail that came in through the server,
or send mail, which will be sent out by the server.
Secondly, contacts do not receive mail. Contacts do not have mailboxes.
Contacts are for outside entities. For example, we have a devevloper on
staff that has their own external email address, and does not need a local
mailbox. However we would like to make sure that his account is in our
Global Address List. Therefore I would create a Contact for him, and provide
the external email address. This way a user in our org will see his name in
the GAL, select it to send an email. The email will be sent to his external
email address.
If you need the contact accounts to receive mail, you will need to delete
them, then recreate the accounts as a mailbox-enabled user account. You can
also add an email address to an existing user, such as the Accountant. Say
his name is Bob Smith. His email address is
. You can also
add to his account,
. He can now receive mail on that
email, but he will reply back wtih a From address of
. You
can do the same with the other accounts, such as
;
, or whatever, and associate them with other individuals as
needed.
--
Ace
This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.
Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.
Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer
For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.
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