Your laptop should have come with instructions on how to restore it to the
original condition it shipped in, if not check the support web site for
instructions.
"drugrep" <> wrote in message
news:95B1851D-FE57-474B-9310-...
> I bought a laptop for a family member overseas. I turned it on and did
> all
> the updates.
>
> I want to take it back now to like it's never been turned on so she has to
> repeat the initial setup and make it hers. Her country, her name. All
> the
> initial setup stuff.
>
> How can I go back to that point?
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