Malicious softward removal tool failed install

One of four automatic downloads failed to install. When I log on to search
updates, I'm told there are none available. It shows in the history site with
a red check mark. How do I find it?

Thanks, RICH

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.

What errors (if any) are associated with the failed installs?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Rich wrote:
> One of four automatic downloads failed to install. When I log on to search
> updates, I'm told there are none available. It shows in the history site
> with a red check mark. How do I find it?
>
> Thanks, RICH

Thanks for the reply. We have XP SP3. The error code is 0x800706BE. Does this
help?

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
> posting to this newsgroup.
>
> What errors (if any) are associated with the failed installs?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Rich wrote:
> > One of four automatic downloads failed to install. When I log on to search
> > updates, I'm told there are none available. It shows in the history site
> > with a red check mark. How do I find it?
> >
> > Thanks, RICH
>
>

0x800706BE RPC_S_CALL_FAILED = The remote procedure call failed.

Checkpoints:

Make sure the services mentioned below are not disabled on startup:

Go to Start > Run > type in : service.msc
Click OK or press Enter


Automatic Updates /Automatic

Background Intelligent Transfer Service / Manual or Automatic

Remote Procedural Call (RPC) / Automatic
Also click on the Log On tab and ensure that there is a Profile listed under
Hardware Profile and that it is Enabled.


--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.



"Rich" <> wrote in message
news:56BB0791-4980-4EA0-ACE6-...
> Thanks for the reply. We have XP SP3. The error code is 0x800706BE. Does
> this
> help?
>
> "PA Bear [MS MVP]" wrote:
>
>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>> when
>> posting to this newsgroup.
>>
>> What errors (if any) are associated with the failed installs?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Rich wrote:
>> > One of four automatic downloads failed to install. When I log on to
>> > search
>> > updates, I'm told there are none available. It shows in the history
>> > site
>> > with a red check mark. How do I find it?
>> >
>> > Thanks, RICH
>>
>>

What TaurArian said. (You may be seeing signs of a hijackware infection.)

See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.aspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to, e.g., SCAN.EXE or GEORGE.EXE before running it.


Rich wrote:
> Thanks for the reply. We have XP SP3. The error code is 0x800706BE. Does
> this help?
>
> "PA Bear [MS MVP]" wrote:
>
>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>> when posting to this newsgroup.
>>
>> What errors (if any) are associated with the failed installs?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Rich wrote:
>>> One of four automatic downloads failed to install. When I log on to
>>> search
>>> updates, I'm told there are none available. It shows in the history site
>>> with a red check mark. How do I find it?
>>>
>>> Thanks, RICH

Downloaded and installed manually without a hitch. Thank you so much for that
prompt and courteous attention.



"PA Bear [MS MVP]" wrote:

> What TaurArian said. (You may be seeing signs of a hijackware infection.)
>
> See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.aspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to, e.g., SCAN.EXE or GEORGE.EXE before running it.
>
>
> Rich wrote:
> > Thanks for the reply. We have XP SP3. The error code is 0x800706BE. Does
> > this help?
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >> when posting to this newsgroup.
> >>
> >> What errors (if any) are associated with the failed installs?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >> Rich wrote:
> >>> One of four automatic downloads failed to install. When I log on to
> >>> search
> >>> updates, I'm told there are none available. It shows in the history site
> >>> with a red check mark. How do I find it?
> >>>
> >>> Thanks, RICH
>
>

You should be good to go then, Rich. If the same thing happens when the
August version of MSRT is released on 11 August 2009, something's very
wrong.

Rich wrote:
> Downloaded and installed manually without a hitch. Thank you so much for
> that prompt and courteous attention.
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> What TaurArian said. (You may be seeing signs of a hijackware
>> infection.)
>>
>> See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.aspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to, e.g., SCAN.EXE or GEORGE.EXE before running it.
>>
>>
>> Rich wrote:
>>> Thanks for the reply. We have XP SP3. The error code is 0x800706BE. Does
>>> this help?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>>>> when posting to this newsgroup.
>>>>
>>>> What errors (if any) are associated with the failed installs?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>> Rich wrote:
>>>>> One of four automatic downloads failed to install. When I log on to
>>>>> search
>>>>> updates, I'm told there are none available. It shows in the history
>>>>> site
>>>>> with a red check mark. How do I find it?
>>>>>
>>>>> Thanks, RICH