I don't understand the problem here, so let me ask a few questions to get
some more information:
0) are you on Windows Vista? Are you sure you don't have a hidden prompt
in a window asking for permission to install?
1) are you and your friends running "add on software" for Messenger -
perhaps to add features or some cool graphics? In our experience, some
software that adds on to the 7.X client does not work with the 8.x client.
You may need to uninstall the "add on" software, re-install the 8.1 messenger
software and see if it works. It is possible that your add-on vendor has a
newer piece of software that works around this problem.
2) have you stopped ALL other software during the install? Yes, all other
software. That includes Outlook, IE, other apps, etc.? I usually download
the install_messenger.exe onto my desktop, and execute it after I have
stopped all other software. This way I don't have to reload it from the
network if it fails and I am not running IE when I am installing. (btw, I
probably install messenger 2-3 times a day on a variety of machines) One
reason I try to avoid running IE during install is that a variety of toolbars
use the messenger APIs, and that prevents installation to proceed correctly
in some cases.
3) Are you running as admin? Are you in a corporate network or at home
connected to the Internet? Several corporate networks use a variety of
tools to prevent users from installing Messenger(s) due to the concerns over
peer to peer traffice and file transfer.
As an "emergency way" to talk to your friends while this issue gets sorted
out, you can temporarily fire up Windows Messenger 5.x. It is so 2001, but
it does have basic IM functionality and uses the same contacts list.
--
guy who works on messenger
"wunaznbabi" wrote:
> dear psf....
> honestly i would love to upgrade....but your setup program isnt even
> working. and its not only me. a few of my other friends have setup programs
> that just freeze when they get to the ''registry'' bit. last night i waited
> 1 and 1/2 hrs for it to finish installing but that never happend.....so what
> do i do now? i've tried everything from even removing the msn file from my
> Cdrive ...reply please!!..i miss my msn =(
>
> "psf" wrote:
>
> > Folks,
> >
> > We have posted a blog entry on http://messengersays.spaces.live.com/ that
> > you should read about the mandatory upgrade for Messenger clients.
> >
> > Most of you are already running Windows Live Messenger 8.1 or above, so you
> > will not see the mandatory upgrade notice. If you are already running
> > Windows Live Messenger 8.1 or 8.5 you will not need to upgrade.
> >
> > The reason for the mandatory upgrade is a security issue relating to webcam
> > usage in older MSN Messenger and Windows Live Messenger clients (8.0).
> > Windows Messenger 5.x clients are unaffected. Messenger for Mac clients are
> > also unaffected.
> >
> > The Windows Live Messenger 8.1 client is well tested and has been operating
> > in the network for over 6 months, so we are hoping that these upgrades will
> > go smoothly for the Messenger community.
> >
> > This is a good time to remind the Messenger user community that accepting
> > webcam and IM sessions with strangers may expose you and your computer to
> > serious security issues. Clicking on URLs from strangers may also result in
> > security issues. This form of defense is important for protecting yourself,
> > and for protecting other members of the Messenger community.
> >
> > We expect it to take several days before all users are upgraded.
> >
> > Regards and thank you for using Windows Live Messenger,
> > --
> > psf - guy who works on messenger