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MapPoint - No printers are installed (but they are)

 
 
BrianB
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      06-09-2009
The MapPoint NG doesn't seem to have an answer. Do you folks have any ideas?

Prior to installing Vista SP2 I could print from inside MapPoint 2009
without any problems. Since installing Vista SP2 on my Vista Premium x64
box, Mappoint 2009 has been giving me the following error when I try to
print: "No printers are installed. Would you like to add one now?"

All other applications that I've tried print without error. I've
uninstalled and reinstalled Mappoint. I've uninstalled and reinstalled
printers. I do have printers installed and do have a default printer. When
I hover over the print button in Mappoint, it shows the correct default
printer. But if I select the Print button or use File > Print, I always get
the above error. If I select OK to the error dialog, it opens the Printers
dialog and all the correct printers are listed. From there I can open any of
the printers and successfully print a test page.

I uninstalled Vista SP2 and it made no difference. I still cannot print.
HELP!!

Help! Any suggestions?

Brian


 
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Charles W Davis
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      06-10-2009

"BrianB" <> wrote in message
news:%...
> The MapPoint NG doesn't seem to have an answer. Do you folks have any
> ideas?
>
> Prior to installing Vista SP2 I could print from inside MapPoint 2009
> without any problems. Since installing Vista SP2 on my Vista Premium x64
> box, Mappoint 2009 has been giving me the following error when I try to
> print: "No printers are installed. Would you like to add one now?"
>
> All other applications that I've tried print without error. I've
> uninstalled and reinstalled Mappoint. I've uninstalled and reinstalled
> printers. I do have printers installed and do have a default printer.
> When I hover over the print button in Mappoint, it shows the correct
> default printer. But if I select the Print button or use File > Print, I
> always get the above error. If I select OK to the error dialog, it opens
> the Printers dialog and all the correct printers are listed. From there I
> can open any of the printers and successfully print a test page.
>
> I uninstalled Vista SP2 and it made no difference. I still cannot print.
> HELP!!
>
> Help! Any suggestions?
>
> Brian
>

You are living proof that uninstalling and reinstalling is seldom the
answer. Visit your printer manufacturer's web site and download and install
an updated driver.

 
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BrianB
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      06-10-2009
"Charles W Davis" <> wrote in message
news:58899BBB-48E6-4AC2-B7A3-...
>
> "BrianB" <> wrote in message
> news:%...
>> The MapPoint NG doesn't seem to have an answer. Do you folks have any
>> ideas?
>>
>> Prior to installing Vista SP2 I could print from inside MapPoint 2009
>> without any problems. Since installing Vista SP2 on my Vista Premium x64
>> box, Mappoint 2009 has been giving me the following error when I try to
>> print: "No printers are installed. Would you like to add one now?"
>>
>> All other applications that I've tried print without error. I've
>> uninstalled and reinstalled Mappoint. I've uninstalled and reinstalled
>> printers. I do have printers installed and do have a default printer.
>> When I hover over the print button in Mappoint, it shows the correct
>> default printer. But if I select the Print button or use File > Print, I
>> always get the above error. If I select OK to the error dialog, it opens
>> the Printers dialog and all the correct printers are listed. From there I
>> can open any of the printers and successfully print a test page.
>>
>> I uninstalled Vista SP2 and it made no difference. I still cannot print.
>> HELP!!
>>
>> Help! Any suggestions?
>>
>> Brian
>>

> You are living proof that uninstalling and reinstalling is seldom the
> answer. Visit your printer manufacturer's web site and download and
> install an updated driver.

Good suggestion. Unfortunately I already tried that without any success.

Brian


 
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