Hi,
Follow the steps in method 2 here:
http://support.microsoft.com/default.aspx/kb/314060
The instructions for Vista are identical to XP.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"eileen" <> wrote in message
news:1C543E5F-422A-4DCE-9ED7-...
> whenI attempt to open this drive I get a message that states this device
> cannot start Code 10- my CD/DVD has stopped working, any help??
> --
> eileen