Media Center Receiver Service stops working...

I have been running this machine and configuration (32 bit Vista Ultimate,
sp2) for about a year and everything has worked fine -- never a problem with
Media Center or anything else.

Today I moved the hardware into a new case in order to get a little more
real estate and cooling. When I brought it back up it went into a real
slowdown for about 2 minutes -- maybe less -- and then gave me error:
"Windows Media Center Receiver Service stopped working and was closed."

I used my remote and started WMC. It started up fine. I selected Live TV
and it went into the near freeze mode again and eventually abended and gave
me error: "Digital Cable device registration application stopped working and
was closed."

I googled the error messages and came up with two MSKB articles -- 936229
and 938928 -- that were titled for these error messages and offered hot
fixes. Neither hot fix would run on my system, saying "The update does not
apply to your system" -- probably because the fixes were for sp1 and the
problem they were addressing was fixed in sp2. ...at least that's the
theory.

Does anyone know how I can find what WMC is unhappy with and fix it?

Thanks in advance,

Howard
Redmond, WA
=========================================

I probably should have included the log entries from the event file. Here
they are:

Faulting application ehRecvr.exe, version 6.0.6001.18000, time stamp
0x47919381, faulting module Indiv02.key, version 11.0.6000.6324, time stamp
0x47e43e4c, exception code 0xc0000005, fault offset 0x00114d44, process id
0x1260, application start time 0x01ca7a03ae758514.

Faulting application ehPrivJob.exe, version 6.0.6001.18000, time stamp
0x479192da, faulting module Indiv02.key, version 11.0.6000.6324, time stamp
0x47e43e4c, exception code 0xc0000005, fault offset 0x0011a70e, process id
0x13e4, application start time 0x01ca7a03b72267f4.

============================================

"Howard Woodard" <> wrote in message
news:A98C4EC8-2961-462C-AD3B-...
> I have been running this machine and configuration (32 bit Vista Ultimate,
> sp2) for about a year and everything has worked fine -- never a problem
> with Media Center or anything else.
>
> Today I moved the hardware into a new case in order to get a little more
> real estate and cooling. When I brought it back up it went into a real
> slowdown for about 2 minutes -- maybe less -- and then gave me error:
> "Windows Media Center Receiver Service stopped working and was closed."
>
> I used my remote and started WMC. It started up fine. I selected Live TV
> and it went into the near freeze mode again and eventually abended and
> gave me error: "Digital Cable device registration application stopped
> working and was closed."
>
> I googled the error messages and came up with two MSKB articles -- 936229
> and 938928 -- that were titled for these error messages and offered hot
> fixes. Neither hot fix would run on my system, saying "The update does
> not apply to your system" -- probably because the fixes were for sp1 and
> the problem they were addressing was fixed in sp2. ...at least that's the
> theory.
>
> Does anyone know how I can find what WMC is unhappy with and how to fix
> it?
>
> Thanks in advance,
>
> Howard
> Redmond, WA
> =========================================

Digital Cable device registration sounds like you have an OCUR/Digital Cable
Tuner. If yes, it sounds like swapping cases broke the component checks for
DRM/protected video path?

On Thu, 10 Dec 2009 21:29:04 -0800, "Howard Woodard" <> wrote:

>I have been running this machine and configuration (32 bit Vista Ultimate,
>sp2) for about a year and everything has worked fine -- never a problem with
>Media Center or anything else.
>
>Today I moved the hardware into a new case in order to get a little more
>real estate and cooling. When I brought it back up it went into a real
>slowdown for about 2 minutes -- maybe less -- and then gave me error:
>"Windows Media Center Receiver Service stopped working and was closed."
>
>I used my remote and started WMC. It started up fine. I selected Live TV
>and it went into the near freeze mode again and eventually abended and gave
>me error: "Digital Cable device registration application stopped working and
>was closed."
>
>I googled the error messages and came up with two MSKB articles -- 936229
>and 938928 -- that were titled for these error messages and offered hot
>fixes. Neither hot fix would run on my system, saying "The update does not
>apply to your system" -- probably because the fixes were for sp1 and the
>problem they were addressing was fixed in sp2. ...at least that's the
>theory.
>
>Does anyone know how I can find what WMC is unhappy with and fix it?
>
>Thanks in advance,
>
>Howard
>Redmond, WA
>=========================================
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

Thanks Barb. I have the WinTV-HVR-1800 tuner. I think that I may have put
it back in a different slot when I reassembled it in the new case. This
morning I removed the Hauppage software & drivers and uninstalled and
removed the tuner completely. Now when it starts up I don't get the
"Receiver service stopped" error but it gives me the "Digital Cable device
registration application stopped" error every time it starts up.

I'll look around and see what I can find for DRM-related fixes.

Howard
===============================================

"Barb Bowman" <> wrote in message
news:...
> Digital Cable device registration sounds like you have an OCUR/Digital
> Cable
> Tuner. If yes, it sounds like swapping cases broke the component checks
> for
> DRM/protected video path?
>
> On Thu, 10 Dec 2009 21:29:04 -0800, "Howard Woodard" <>
> wrote:
>
>>I have been running this machine and configuration (32 bit Vista Ultimate,
>>sp2) for about a year and everything has worked fine -- never a problem
>>with
>>Media Center or anything else.
>>
>>Today I moved the hardware into a new case in order to get a little more
>>real estate and cooling. When I brought it back up it went into a real
>>slowdown for about 2 minutes -- maybe less -- and then gave me error:
>>"Windows Media Center Receiver Service stopped working and was closed."
>>
>>I used my remote and started WMC. It started up fine. I selected Live TV
>>and it went into the near freeze mode again and eventually abended and
>>gave
>>me error: "Digital Cable device registration application stopped working
>>and
>>was closed."
>>
>>I googled the error messages and came up with two MSKB articles -- 936229
>>and 938928 -- that were titled for these error messages and offered hot
>>fixes. Neither hot fix would run on my system, saying "The update does
>>not
>>apply to your system" -- probably because the fixes were for sp1 and the
>>problem they were addressing was fixed in sp2. ...at least that's the
>>theory.
>>
>>Does anyone know how I can find what WMC is unhappy with and fix it?
>>
>>Thanks in advance,
>>
>>Howard
>>Redmond, WA
>>=========================================
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com

Thanks Barb. I found the instructions for deleting all of the DRM files and
that seems to have fixed all of my [computer] problems.

Regards,

Howard
===========================================

"Barb Bowman" <> wrote in message
news:...
> Digital Cable device registration sounds like you have an OCUR/Digital
> Cable
> Tuner. If yes, it sounds like swapping cases broke the component checks
> for
> DRM/protected video path?
>
> On Thu, 10 Dec 2009 21:29:04 -0800, "Howard Woodard" <>
> wrote:
>
>>I have been running this machine and configuration (32 bit Vista Ultimate,
>>sp2) for about a year and everything has worked fine -- never a problem
>>with
>>Media Center or anything else.
>>
>>Today I moved the hardware into a new case in order to get a little more
>>real estate and cooling. When I brought it back up it went into a real
>>slowdown for about 2 minutes -- maybe less -- and then gave me error:
>>"Windows Media Center Receiver Service stopped working and was closed."
>>
>>I used my remote and started WMC. It started up fine. I selected Live TV
>>and it went into the near freeze mode again and eventually abended and
>>gave
>>me error: "Digital Cable device registration application stopped working
>>and
>>was closed."
>>
>>I googled the error messages and came up with two MSKB articles -- 936229
>>and 938928 -- that were titled for these error messages and offered hot
>>fixes. Neither hot fix would run on my system, saying "The update does
>>not
>>apply to your system" -- probably because the fixes were for sp1 and the
>>problem they were addressing was fixed in sp2. ...at least that's the
>>theory.
>>
>>Does anyone know how I can find what WMC is unhappy with and fix it?
>>
>>Thanks in advance,
>>
>>Howard
>>Redmond, WA
>>=========================================
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com

great news. happy holidays

On Sat, 12 Dec 2009 18:05:59 -0800, "Howard Woodard" <> wrote:

>Thanks Barb. I found the instructions for deleting all of the DRM files and
>that seems to have fixed all of my [computer] problems.
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com