Media Centre Online

When I try to access Media Centre's online section I get the message that i
need an internet connection. I have anup to 8Mb broadband connection which
gets used every day with no problem by IE7, Outlook and several other
packages with no problem. I have tried switching off Virus checkers ,
firewall and spyware checkers but this makes no difference.
Any solutions?

What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately. Disabling them
is not enough. They need to be completely uninstalled.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"brian191037" <> wrote in message
news:385D66AF-B7F8-49CC-8918-...
> When I try to access Media Centre's online section I get the message that
> i
> need an internet connection. I have anup to 8Mb broadband connection which
> gets used every day with no problem by IE7, Outlook and several other
> packages with no problem. I have tried switching off Virus checkers ,
> firewall and spyware checkers but this makes no difference.
> Any solutions?

Zone alarm security suite.

"Bob" wrote:

> What firewall, anti-virus application or security suite is installed? There
> are some that cause problems which do not appear immediately. Disabling them
> is not enough. They need to be completely uninstalled.
>
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "brian191037" <> wrote in message
> news:385D66AF-B7F8-49CC-8918-...
> > When I try to access Media Centre's online section I get the message that
> > i
> > need an internet connection. I have anup to 8Mb broadband connection which
> > gets used every day with no problem by IE7, Outlook and several other
> > packages with no problem. I have tried switching off Virus checkers ,
> > firewall and spyware checkers but this makes no difference.
> > Any solutions?
>
>

There are compatibility issues with Vista and ZA. Switch to Windows Firewall
and Defender, and the free AVG or Avast and see if that solves your problem.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"brian191037" <> wrote in message
news:06A9CFDC-FEC1-49CE-9828-...
> Zone alarm security suite.
>
> "Bob" wrote:
>
>> What firewall, anti-virus application or security suite is installed?
>> There
>> are some that cause problems which do not appear immediately. Disabling
>> them
>> is not enough. They need to be completely uninstalled.
>>
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so
>> that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>>
>> "brian191037" <> wrote in message
>> news:385D66AF-B7F8-49CC-8918-...
>> > When I try to access Media Centre's online section I get the message
>> > that
>> > i
>> > need an internet connection. I have anup to 8Mb broadband connection
>> > which
>> > gets used every day with no problem by IE7, Outlook and several other
>> > packages with no problem. I have tried switching off Virus checkers ,
>> > firewall and spyware checkers but this makes no difference.
>> > Any solutions?
>>
>>

Deleting Zone Alarm didn't cure the problem
thanks anyway

"Bob" wrote:

> There are compatibility issues with Vista and ZA. Switch to Windows Firewall
> and Defender, and the free AVG or Avast and see if that solves your problem.
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "brian191037" <> wrote in message
> news:06A9CFDC-FEC1-49CE-9828-...
> > Zone alarm security suite.
> >
> > "Bob" wrote:
> >
> >> What firewall, anti-virus application or security suite is installed?
> >> There
> >> are some that cause problems which do not appear immediately. Disabling
> >> them
> >> is not enough. They need to be completely uninstalled.
> >>
> >> -------
> >> *Report back, please*
> >> [When responding to posts, please include the post(s) you are replying to
> >> so
> >> that others may learn and benefit from the issue]
> >>
> >> [How to ask a question]
> >> http://support.microsoft.com/kb/555375
> >>
> >> "brian191037" <> wrote in message
> >> news:385D66AF-B7F8-49CC-8918-...
> >> > When I try to access Media Centre's online section I get the message
> >> > that
> >> > i
> >> > need an internet connection. I have anup to 8Mb broadband connection
> >> > which
> >> > gets used every day with no problem by IE7, Outlook and several other
> >> > packages with no problem. I have tried switching off Virus checkers ,
> >> > firewall and spyware checkers but this makes no difference.
> >> > Any solutions?
> >>
> >>
>
>