MEDIA HAS STOPPED WORKING

I am using Windows VISTA home premium 64bit O/S
I do not have a video card for TV
However, I do want to use Media Center for music and photos and other items
not associated with TV

Every time I select Windows Media Center, in about 5 seconds or so, I get
the following error message

'Microsoft Windows Media center has stopped working'

Thank you in advance for your support and suggestions,

HankL

When did this start? Did you install any new software or upgrades?

Try a system restore to a point in time before this problem started.
On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
<> wrote:

>I am using Windows VISTA home premium 64bit O/S
>I do not have a video card for TV
>However, I do want to use Media Center for music and photos and other items
>not associated with TV
>
>Every time I select Windows Media Center, in about 5 seconds or so, I get
>the following error message
>
>'Microsoft Windows Media center has stopped working'
>
>Thank you in advance for your support and suggestions,
>
>HankL
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx

Barb

I really do not know when this started. I have the computer about 6 months
and have never used Media Center.
Is there anyway I can reinstall Media Center without having to reinstall
VISTA O/S?

Thanks,

"Barb Bowman" <> wrote in message
news:...
> When did this start? Did you install any new software or upgrades?
>
> Try a system restore to a point in time before this problem started.
> On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
> <> wrote:
>
>>I am using Windows VISTA home premium 64bit O/S
>>I do not have a video card for TV
>>However, I do want to use Media Center for music and photos and other
>>items
>>not associated with TV
>>
>>Every time I select Windows Media Center, in about 5 seconds or so, I get
>>the following error message
>>
>>'Microsoft Windows Media center has stopped working'
>>
>>Thank you in advance for your support and suggestions,
>>
>>HankL
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx

No, unfortunately not. You could try a repair install, but first,
can you please look at the event logs and see if there is
information related to this issue. Please copy and paste what you
find here.

On Mon, 24 Aug 2009 11:23:26 -0700, "HankL"
<> wrote:

>Barb
>
>I really do not know when this started. I have the computer about 6 months
>and have never used Media Center.
>Is there anyway I can reinstall Media Center without having to reinstall
>VISTA O/S?
>
>Thanks,
>
>"Barb Bowman" <> wrote in message
>news:.. .
>> When did this start? Did you install any new software or upgrades?
>>
>> Try a system restore to a point in time before this problem started.
>> On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
>> <> wrote:
>>
>>>I am using Windows VISTA home premium 64bit O/S
>>>I do not have a video card for TV
>>>However, I do want to use Media Center for music and photos and other
>>>items
>>>not associated with TV
>>>
>>>Every time I select Windows Media Center, in about 5 seconds or so, I get
>>>the following error message
>>>
>>>'Microsoft Windows Media center has stopped working'
>>>
>>>Thank you in advance for your support and suggestions,
>>>
>>>HankL
>> Barb Bowman
>> MS-MVP
>> http://www.digitalmediaphile.com
>> http://digitalmediaphile.wordpress.com
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx

Here is what I found:

The program ehshell.exe version 6.0.6001.18000 stopped interacting with
Windows and was closed. To see if more information about the problem is
available, check the problem history in the Problem Reports and Solutions
control panel. Process ID: 1044 Start Time: 01ca25b3cc0e2060 Termination
Time: 0

In the event viewer under Application: Level 'ERROR', Source:
'Application Hang: ' Event ID '1002' Task Category:'(101)'

Under Administrative Events I found the following:

Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
returned 10000105
Process: DefaultDomain
Object Name: Media Center Guide

FROM PROBLEM REPORTS AND SOLUTIONS:
Product
Media Center

Problem
Stopped working

Date
8/25/2009 11:44 AM

Status
Not Reported

Description
Stopped working

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: ehshell.exe
Problem Signature 02: 6.0.6001.18000
Problem Signature 03: 47919e0e
Problem Signature 04: Mcx2Dvcs
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 49e04146
Problem Signature 07: 165
Problem Signature 08: 3aa
Problem Signature 09: System.InvalidCastException
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

I hope that some or any of this information may be of some help to get this
problem resolved.

Thanks again Barb,

HankL




"Barb Bowman" <> wrote in message
news:...
> No, unfortunately not. You could try a repair install, but first,
> can you please look at the event logs and see if there is
> information related to this issue. Please copy and paste what you
> find here.
>
> On Mon, 24 Aug 2009 11:23:26 -0700, "HankL"
> <> wrote:
>
>>Barb
>>
>>I really do not know when this started. I have the computer about 6
>>months
>>and have never used Media Center.
>>Is there anyway I can reinstall Media Center without having to reinstall
>>VISTA O/S?
>>
>>Thanks,
>>
>>"Barb Bowman" <> wrote in message
>>news:. ..
>>> When did this start? Did you install any new software or upgrades?
>>>
>>> Try a system restore to a point in time before this problem started.
>>> On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
>>> <> wrote:
>>>
>>>>I am using Windows VISTA home premium 64bit O/S
>>>>I do not have a video card for TV
>>>>However, I do want to use Media Center for music and photos and other
>>>>items
>>>>not associated with TV
>>>>
>>>>Every time I select Windows Media Center, in about 5 seconds or so, I
>>>>get
>>>>the following error message
>>>>
>>>>'Microsoft Windows Media center has stopped working'
>>>>
>>>>Thank you in advance for your support and suggestions,
>>>>
>>>>HankL
>>> Barb Bowman
>>> MS-MVP
>>> http://www.digitalmediaphile.com
>>> http://digitalmediaphile.wordpress.com
>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx

By the way, please don't put your subject in all capital letters. Thank you.

"HankL" <> wrote in message
news:...
> I am using Windows VISTA home premium 64bit O/S
> I do not have a video card for TV
> However, I do want to use Media Center for music and photos and other
> items not associated with TV
>
> Every time I select Windows Media Center, in about 5 seconds or so, I get
> the following error message
>
> 'Microsoft Windows Media center has stopped working'
>
> Thank you in advance for your support and suggestions,
>
> HankL

First, open an administrative cmd prompt and run the system file
checker

SFC /SCANNOW

let's see if your files are intact.


On Tue, 25 Aug 2009 12:04:04 -0700, "HankL"
<> wrote:

>Here is what I found:
>
>The program ehshell.exe version 6.0.6001.18000 stopped interacting with
>Windows and was closed. To see if more information about the problem is
>available, check the problem history in the Problem Reports and Solutions
>control panel. Process ID: 1044 Start Time: 01ca25b3cc0e2060 Termination
>Time: 0
>
>In the event viewer under Application: Level 'ERROR', Source:
>'Application Hang: ' Event ID '1002' Task Category:'(101)'
>
>Under Administrative Events I found the following:
>
>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
>returned 10000105
>Process: DefaultDomain
>Object Name: Media Center Guide
>
>FROM PROBLEM REPORTS AND SOLUTIONS:
>Product
>Media Center
>
>Problem
>Stopped working
>
>Date
>8/25/2009 11:44 AM
>
>Status
>Not Reported
>
>Description
>Stopped working
>
>Problem signature
>Problem Event Name: CLR20r3
>Problem Signature 01: ehshell.exe
>Problem Signature 02: 6.0.6001.18000
>Problem Signature 03: 47919e0e
>Problem Signature 04: Mcx2Dvcs
>Problem Signature 05: 6.0.6000.0
>Problem Signature 06: 49e04146
>Problem Signature 07: 165
>Problem Signature 08: 3aa
>Problem Signature 09: System.InvalidCastException
>OS Version: 6.0.6002.2.2.0.768.3
>Locale ID: 1033
>
>I hope that some or any of this information may be of some help to get this
>problem resolved.
>
>Thanks again Barb,
>
>HankL
>
>
>
>
>"Barb Bowman" <> wrote in message
>news:.. .
>> No, unfortunately not. You could try a repair install, but first,
>> can you please look at the event logs and see if there is
>> information related to this issue. Please copy and paste what you
>> find here.
>>
>> On Mon, 24 Aug 2009 11:23:26 -0700, "HankL"
>> <> wrote:
>>
>>>Barb
>>>
>>>I really do not know when this started. I have the computer about 6
>>>months
>>>and have never used Media Center.
>>>Is there anyway I can reinstall Media Center without having to reinstall
>>>VISTA O/S?
>>>
>>>Thanks,
>>>
>>>"Barb Bowman" <> wrote in message
>>>news: ...
>>>> When did this start? Did you install any new software or upgrades?
>>>>
>>>> Try a system restore to a point in time before this problem started.
>>>> On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
>>>> <> wrote:
>>>>
>>>>>I am using Windows VISTA home premium 64bit O/S
>>>>>I do not have a video card for TV
>>>>>However, I do want to use Media Center for music and photos and other
>>>>>items
>>>>>not associated with TV
>>>>>
>>>>>Every time I select Windows Media Center, in about 5 seconds or so, I
>>>>>get
>>>>>the following error message
>>>>>
>>>>>'Microsoft Windows Media center has stopped working'
>>>>>
>>>>>Thank you in advance for your support and suggestions,
>>>>>
>>>>>HankL
>>>> Barb Bowman
>>>> MS-MVP
>>>> http://www.digitalmediaphile.com
>>>> http://digitalmediaphile.wordpress.com
>>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> Barb Bowman
>> MS-MVP
>> http://www.digitalmediaphile.com
>> http://digitalmediaphile.wordpress.com
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx

Hi Barb,

I ran sfc/scannow and it came up with several corrupted files.
I than ran chkdsk /r
That did not correct the problem as I opened Windows Media Center and
received the following error message in Event Viewer

Log Name: Media Center
Source: Media Center Guide
Date: 8/25/2009 11:42:49 AM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: OFFICE-PC-PC
Description:
Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
returned 10000105
Process: DefaultDomain
Object Name: Media Center Guide

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Media Center Guide" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-25T18:42:49.000Z" />
<EventRecordID>8</EventRecordID>
<Channel>Media Center</Channel>
<Computer>OFFICE-PC-PC</Computer>
<Security />
</System>
<EventData>
<Data>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32
GetLastError returned 10000105
Process: DefaultDomain
Object Name: Media Center Guide
</Data>
<Binary>848EC87C78652EF94EDF8BD9889960AF635DF9AA28 87FE5018CE7ECD9E36E82B4900F07CCC0EFF0E378E08A4D5FF 76BCEAEC72B08DA4DDF9A6D40D476B8299C1FF936D1C6B6EDE 8A60CAD2FD89671820DE0975F5924168E05026089D55768C3D 0429034FD428566CF326445706891639BE381B90501C391E34 62CF9840235AAF</Binary>
</EventData>
</Event>
"Barb Bowman" <> wrote in message
news:...
> First, open an administrative cmd prompt and run the system file
> checker
>
> SFC /SCANNOW
>
> let's see if your files are intact.
>
>
> On Tue, 25 Aug 2009 12:04:04 -0700, "HankL"
> <> wrote:
>
>>Here is what I found:
>>
>>The program ehshell.exe version 6.0.6001.18000 stopped interacting with
>>Windows and was closed. To see if more information about the problem is
>>available, check the problem history in the Problem Reports and Solutions
>>control panel. Process ID: 1044 Start Time: 01ca25b3cc0e2060 Termination
>>Time: 0
>>
>>In the event viewer under Application: Level 'ERROR', Source:
>>'Application Hang: ' Event ID '1002' Task Category:'(101)'
>>
>>Under Administrative Events I found the following:
>>
>>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
>>returned 10000105
>>Process: DefaultDomain
>>Object Name: Media Center Guide
>>
>>FROM PROBLEM REPORTS AND SOLUTIONS:
>>Product
>>Media Center
>>
>>Problem
>>Stopped working
>>
>>Date
>>8/25/2009 11:44 AM
>>
>>Status
>>Not Reported
>>
>>Description
>>Stopped working
>>
>>Problem signature
>>Problem Event Name: CLR20r3
>>Problem Signature 01: ehshell.exe
>>Problem Signature 02: 6.0.6001.18000
>>Problem Signature 03: 47919e0e
>>Problem Signature 04: Mcx2Dvcs
>>Problem Signature 05: 6.0.6000.0
>>Problem Signature 06: 49e04146
>>Problem Signature 07: 165
>>Problem Signature 08: 3aa
>>Problem Signature 09: System.InvalidCastException
>>OS Version: 6.0.6002.2.2.0.768.3
>>Locale ID: 1033
>>
>>I hope that some or any of this information may be of some help to get
>>this
>>problem resolved.
>>
>>Thanks again Barb,
>>
>>HankL
>>
>>
>>
>>
>>"Barb Bowman" <> wrote in message
>>news:. ..
>>> No, unfortunately not. You could try a repair install, but first,
>>> can you please look at the event logs and see if there is
>>> information related to this issue. Please copy and paste what you
>>> find here.
>>>
>>> On Mon, 24 Aug 2009 11:23:26 -0700, "HankL"
>>> <> wrote:
>>>
>>>>Barb
>>>>
>>>>I really do not know when this started. I have the computer about 6
>>>>months
>>>>and have never used Media Center.
>>>>Is there anyway I can reinstall Media Center without having to reinstall
>>>>VISTA O/S?
>>>>
>>>>Thanks,
>>>>
>>>>"Barb Bowman" <> wrote in message
>>>>news: m...
>>>>> When did this start? Did you install any new software or upgrades?
>>>>>
>>>>> Try a system restore to a point in time before this problem started.
>>>>> On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
>>>>> <> wrote:
>>>>>
>>>>>>I am using Windows VISTA home premium 64bit O/S
>>>>>>I do not have a video card for TV
>>>>>>However, I do want to use Media Center for music and photos and other
>>>>>>items
>>>>>>not associated with TV
>>>>>>
>>>>>>Every time I select Windows Media Center, in about 5 seconds or so, I
>>>>>>get
>>>>>>the following error message
>>>>>>
>>>>>>'Microsoft Windows Media center has stopped working'
>>>>>>
>>>>>>Thank you in advance for your support and suggestions,
>>>>>>
>>>>>>HankL
>>>>> Barb Bowman
>>>>> MS-MVP
>>>>> http://www.digitalmediaphile.com
>>>>> http://digitalmediaphile.wordpress.com
>>>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>> Barb Bowman
>>> MS-MVP
>>> http://www.digitalmediaphile.com
>>> http://digitalmediaphile.wordpress.com
>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx

you are going to need to do a repair, see

http://windowshelp.microsoft.com/Win...f3f351033.mspx

once that is completed (and hopefully resolves the issue) you will
have to go through a large number of Windows Updates...

On Wed, 26 Aug 2009 14:30:09 -0700, "HankL"
<> wrote:

>Hi Barb,
>
>I ran sfc/scannow and it came up with several corrupted files.
>I than ran chkdsk /r
>That did not correct the problem as I opened Windows Media Center and
>received the following error message in Event Viewer
>
>Log Name: Media Center
>Source: Media Center Guide
>Date: 8/25/2009 11:42:49 AM
>Event ID: 0
>Task Category: None
>Level: Error
>Keywords: Classic
>User: N/A
>Computer: OFFICE-PC-PC
>Description:
>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
>returned 10000105
>Process: DefaultDomain
>Object Name: Media Center Guide
>
>Event Xml:
><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Media Center Guide" />
> <EventID Qualifiers="0">0</EventID>
> <Level>2</Level>
> <Task>0</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2009-08-25T18:42:49.000Z" />
> <EventRecordID>8</EventRecordID>
> <Channel>Media Center</Channel>
> <Computer>OFFICE-PC-PC</Computer>
> <Security />
> </System>
> <EventData>
> <Data>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32
>GetLastError returned 10000105
>Process: DefaultDomain
>Object Name: Media Center Guide
></Data>
> <Binary>848EC87C78652EF94EDF8BD9889960AF635DF9AA28 87FE5018CE7ECD9E36E82B4900F07CCC0EFF0E378E08A4D5FF 76BCEAEC72B08DA4DDF9A6D40D476B8299C1FF936D1C6B6EDE 8A60CAD2FD89671820DE0975F5924168E05026089D55768C3D 0429034FD428566CF326445706891639BE381B90501C391E34 62CF9840235AAF</Binary>
> </EventData>
></Event>
>"Barb Bowman" <> wrote in message
>news:.. .
>> First, open an administrative cmd prompt and run the system file
>> checker
>>
>> SFC /SCANNOW
>>
>> let's see if your files are intact.
>>
>>
>> On Tue, 25 Aug 2009 12:04:04 -0700, "HankL"
>> <> wrote:
>>
>>>Here is what I found:
>>>
>>>The program ehshell.exe version 6.0.6001.18000 stopped interacting with
>>>Windows and was closed. To see if more information about the problem is
>>>available, check the problem history in the Problem Reports and Solutions
>>>control panel. Process ID: 1044 Start Time: 01ca25b3cc0e2060 Termination
>>>Time: 0
>>>
>>>In the event viewer under Application: Level 'ERROR', Source:
>>>'Application Hang: ' Event ID '1002' Task Category:'(101)'
>>>
>>>Under Administrative Events I found the following:
>>>
>>>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
>>>returned 10000105
>>>Process: DefaultDomain
>>>Object Name: Media Center Guide
>>>
>>>FROM PROBLEM REPORTS AND SOLUTIONS:
>>>Product
>>>Media Center
>>>
>>>Problem
>>>Stopped working
>>>
>>>Date
>>>8/25/2009 11:44 AM
>>>
>>>Status
>>>Not Reported
>>>
>>>Description
>>>Stopped working
>>>
>>>Problem signature
>>>Problem Event Name: CLR20r3
>>>Problem Signature 01: ehshell.exe
>>>Problem Signature 02: 6.0.6001.18000
>>>Problem Signature 03: 47919e0e
>>>Problem Signature 04: Mcx2Dvcs
>>>Problem Signature 05: 6.0.6000.0
>>>Problem Signature 06: 49e04146
>>>Problem Signature 07: 165
>>>Problem Signature 08: 3aa
>>>Problem Signature 09: System.InvalidCastException
>>>OS Version: 6.0.6002.2.2.0.768.3
>>>Locale ID: 1033
>>>
>>>I hope that some or any of this information may be of some help to get
>>>this
>>>problem resolved.
>>>
>>>Thanks again Barb,
>>>
>>>HankL
>>>
>>>
>>>
>>>
>>>"Barb Bowman" <> wrote in message
>>>news: ...
>>>> No, unfortunately not. You could try a repair install, but first,
>>>> can you please look at the event logs and see if there is
>>>> information related to this issue. Please copy and paste what you
>>>> find here.
>>>>
>>>> On Mon, 24 Aug 2009 11:23:26 -0700, "HankL"
>>>> <> wrote:
>>>>
>>>>>Barb
>>>>>
>>>>>I really do not know when this started. I have the computer about 6
>>>>>months
>>>>>and have never used Media Center.
>>>>>Is there anyway I can reinstall Media Center without having to reinstall
>>>>>VISTA O/S?
>>>>>
>>>>>Thanks,
>>>>>
>>>>>"Barb Bowman" <> wrote in message
>>>>>news: om...
>>>>>> When did this start? Did you install any new software or upgrades?
>>>>>>
>>>>>> Try a system restore to a point in time before this problem started.
>>>>>> On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
>>>>>> <> wrote:
>>>>>>
>>>>>>>I am using Windows VISTA home premium 64bit O/S
>>>>>>>I do not have a video card for TV
>>>>>>>However, I do want to use Media Center for music and photos and other
>>>>>>>items
>>>>>>>not associated with TV
>>>>>>>
>>>>>>>Every time I select Windows Media Center, in about 5 seconds or so, I
>>>>>>>get
>>>>>>>the following error message
>>>>>>>
>>>>>>>'Microsoft Windows Media center has stopped working'
>>>>>>>
>>>>>>>Thank you in advance for your support and suggestions,
>>>>>>>
>>>>>>>HankL
>>>>>> Barb Bowman
>>>>>> MS-MVP
>>>>>> http://www.digitalmediaphile.com
>>>>>> http://digitalmediaphile.wordpress.com
>>>>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>>> Barb Bowman
>>>> MS-MVP
>>>> http://www.digitalmediaphile.com
>>>> http://digitalmediaphile.wordpress.com
>>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> Barb Bowman
>> MS-MVP
>> http://www.digitalmediaphile.com
>> http://digitalmediaphile.wordpress.com
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx

If I decide to do a repair, does that affect any of my software programs or
personal data files on my hardrive?

By the way thanks so very much for your time and efforts.

HankL

"Barb Bowman" <> wrote in message
news:...
> you are going to need to do a repair, see
>
> http://windowshelp.microsoft.com/Win...f3f351033.mspx
>
> once that is completed (and hopefully resolves the issue) you will
> have to go through a large number of Windows Updates...
>
> On Wed, 26 Aug 2009 14:30:09 -0700, "HankL"
> <> wrote:
>
>>Hi Barb,
>>
>>I ran sfc/scannow and it came up with several corrupted files.
>>I than ran chkdsk /r
>>That did not correct the problem as I opened Windows Media Center and
>>received the following error message in Event Viewer
>>
>>Log Name: Media Center
>>Source: Media Center Guide
>>Date: 8/25/2009 11:42:49 AM
>>Event ID: 0
>>Task Category: None
>>Level: Error
>>Keywords: Classic
>>User: N/A
>>Computer: OFFICE-PC-PC
>>Description:
>>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
>>returned 10000105
>>Process: DefaultDomain
>>Object Name: Media Center Guide
>>
>>Event Xml:
>><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="Media Center Guide" />
>> <EventID Qualifiers="0">0</EventID>
>> <Level>2</Level>
>> <Task>0</Task>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2009-08-25T18:42:49.000Z" />
>> <EventRecordID>8</EventRecordID>
>> <Channel>Media Center</Channel>
>> <Computer>OFFICE-PC-PC</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32
>>GetLastError returned 10000105
>>Process: DefaultDomain
>>Object Name: Media Center Guide
>></Data>
>>
>> <Binary>848EC87C78652EF94EDF8BD9889960AF635DF9AA28 87FE5018CE7ECD9E36E82B4900F07CCC0EFF0E378E08A4D5FF 76BCEAEC72B08DA4DDF9A6D40D476B8299C1FF936D1C6B6EDE 8A60CAD2FD89671820DE0975F5924168E05026089D55768C3D 0429034FD428566CF326445706891639BE381B90501C391E34 62CF9840235AAF</Binary>
>> </EventData>
>></Event>
>>"Barb Bowman" <> wrote in message
>>news:. ..
>>> First, open an administrative cmd prompt and run the system file
>>> checker
>>>
>>> SFC /SCANNOW
>>>
>>> let's see if your files are intact.
>>>
>>>
>>> On Tue, 25 Aug 2009 12:04:04 -0700, "HankL"
>>> <> wrote:
>>>
>>>>Here is what I found:
>>>>
>>>>The program ehshell.exe version 6.0.6001.18000 stopped interacting with
>>>>Windows and was closed. To see if more information about the problem is
>>>>available, check the problem history in the Problem Reports and
>>>>Solutions
>>>>control panel. Process ID: 1044 Start Time: 01ca25b3cc0e2060 Termination
>>>>Time: 0
>>>>
>>>>In the event viewer under Application: Level 'ERROR', Source:
>>>>'Application Hang: ' Event ID '1002' Task Category:'(101)'
>>>>
>>>>Under Administrative Events I found the following:
>>>>
>>>>Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
>>>>returned 10000105
>>>>Process: DefaultDomain
>>>>Object Name: Media Center Guide
>>>>
>>>>FROM PROBLEM REPORTS AND SOLUTIONS:
>>>>Product
>>>>Media Center
>>>>
>>>>Problem
>>>>Stopped working
>>>>
>>>>Date
>>>>8/25/2009 11:44 AM
>>>>
>>>>Status
>>>>Not Reported
>>>>
>>>>Description
>>>>Stopped working
>>>>
>>>>Problem signature
>>>>Problem Event Name: CLR20r3
>>>>Problem Signature 01: ehshell.exe
>>>>Problem Signature 02: 6.0.6001.18000
>>>>Problem Signature 03: 47919e0e
>>>>Problem Signature 04: Mcx2Dvcs
>>>>Problem Signature 05: 6.0.6000.0
>>>>Problem Signature 06: 49e04146
>>>>Problem Signature 07: 165
>>>>Problem Signature 08: 3aa
>>>>Problem Signature 09: System.InvalidCastException
>>>>OS Version: 6.0.6002.2.2.0.768.3
>>>>Locale ID: 1033
>>>>
>>>>I hope that some or any of this information may be of some help to get
>>>>this
>>>>problem resolved.
>>>>
>>>>Thanks again Barb,
>>>>
>>>>HankL
>>>>
>>>>
>>>>
>>>>
>>>>"Barb Bowman" <> wrote in message
>>>>news: m...
>>>>> No, unfortunately not. You could try a repair install, but first,
>>>>> can you please look at the event logs and see if there is
>>>>> information related to this issue. Please copy and paste what you
>>>>> find here.
>>>>>
>>>>> On Mon, 24 Aug 2009 11:23:26 -0700, "HankL"
>>>>> <> wrote:
>>>>>
>>>>>>Barb
>>>>>>
>>>>>>I really do not know when this started. I have the computer about 6
>>>>>>months
>>>>>>and have never used Media Center.
>>>>>>Is there anyway I can reinstall Media Center without having to
>>>>>>reinstall
>>>>>>VISTA O/S?
>>>>>>
>>>>>>Thanks,
>>>>>>
>>>>>>"Barb Bowman" <> wrote in message
>>>>>>news:vak595hf096hjbnqror7hlihtijqhr66em@4ax. com...
>>>>>>> When did this start? Did you install any new software or upgrades?
>>>>>>>
>>>>>>> Try a system restore to a point in time before this problem started.
>>>>>>> On Mon, 24 Aug 2009 09:09:40 -0700, "HankL"
>>>>>>> <> wrote:
>>>>>>>
>>>>>>>>I am using Windows VISTA home premium 64bit O/S
>>>>>>>>I do not have a video card for TV
>>>>>>>>However, I do want to use Media Center for music and photos and
>>>>>>>>other
>>>>>>>>items
>>>>>>>>not associated with TV
>>>>>>>>
>>>>>>>>Every time I select Windows Media Center, in about 5 seconds or so,
>>>>>>>>I
>>>>>>>>get
>>>>>>>>the following error message
>>>>>>>>
>>>>>>>>'Microsoft Windows Media center has stopped working'
>>>>>>>>
>>>>>>>>Thank you in advance for your support and suggestions,
>>>>>>>>
>>>>>>>>HankL
>>>>>>> Barb Bowman
>>>>>>> MS-MVP
>>>>>>> http://www.digitalmediaphile.com
>>>>>>> http://digitalmediaphile.wordpress.com
>>>>>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>>>> Barb Bowman
>>>>> MS-MVP
>>>>> http://www.digitalmediaphile.com
>>>>> http://digitalmediaphile.wordpress.com
>>>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>> Barb Bowman
>>> MS-MVP
>>> http://www.digitalmediaphile.com
>>> http://digitalmediaphile.wordpress.com
>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx