media player doesnt open properly

I formatted my pc 2 weeks ago and everything was running well until
yesterday. I opened an attachment in an email that i had opened many times
before but this time media player didnt open properly. I had sound but no
picture. The media player tab was up in the tool bar but no actual media
player. I assumed it may have been because after formatting I had not updated
to series 10 and was running sp2 so I downloaded series 10 and installed it
but still no player so I downloaded every patch I could find from microsoft
and installed and restarted but still no media player. Can anyone help me
please this is driving me nuts.

I'm having the exact same problem. When I try to open Media Player, it
doesn't open, but appears in my desktop toolbar. If I put a CD in, I can hear
the music, but no visuals/menu/etc. at all.

Obviously, I'm not going to be any help at all to impossible_princess418,
but just hoping to find out what's happening too. Thanks.

"impossible_princess418" wrote:

> I formatted my pc 2 weeks ago and everything was running well until
> yesterday. I opened an attachment in an email that i had opened many times
> before but this time media player didnt open properly. I had sound but no
> picture. The media player tab was up in the tool bar but no actual media
> player. I assumed it may have been because after formatting I had not updated
> to series 10 and was running sp2 so I downloaded series 10 and installed it
> but still no player so I downloaded every patch I could find from microsoft
> and installed and restarted but still no media player. Can anyone help me
> please this is driving me nuts.