Meeting requests not received correctly

Hi

did try posting this in the outlook group - but got not response!

I have a user that is running outlook 2003 on our SBS network running
exchange
2003. Most users can succesfully use meeting requests - however, if a
meeting request is sent to one particular user, he receives the email but it
doesn't show the accept, decline options.....it looks like this:

When: 12 November 2009 10:00-10:30 (GMT) Greenwich Mean Time : Dublin,
Edinburgh, Lisbon, London.
Where: Chris's diary

*~*~*~*~*~*~*~*~*~*


with the stars and bits at the bottom! I have tried to cleanfreebusy but it
didn;t work.

Any help gratefully received

"JD" <> wrote in message
news:...
> Hi
>
> did try posting this in the outlook group - but got not response!
>
> I have a user that is running outlook 2003 on our SBS network running
> exchange
> 2003. Most users can succesfully use meeting requests - however, if a
> meeting request is sent to one particular user, he receives the email but
> it
> doesn't show the accept, decline options.....it looks like this:
>
> When: 12 November 2009 10:00-10:30 (GMT) Greenwich Mean Time : Dublin,
> Edinburgh, Lisbon, London.
> Where: Chris's diary
>
> *~*~*~*~*~*~*~*~*~*
>
>
> with the stars and bits at the bottom! I have tried to cleanfreebusy but
> it
> didn;t work.
>
> Any help gratefully received
>
>

From what you've posted, it looks like a meeting that was already accepted.
Did the meeting request populate the calendar? If so, the person's Outlook
options could have been set to auto-accept meetings.

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer

For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.

Hello JD,

Thanks for your post and Ace's input.

I am with Ace that please first check if "Automatically accept meeting requests and process cancellations" is enabled.

To add extra information, if you have granted one or more persons delegate access to your calendar or if you have delegate access to someone else's calendar, turn off
automatic acceptance of meeting requests. By turning off automatic acceptance you avoid problems with delegate workflow.

Automatically process meeting requests
http://office.microsoft.com/en-us/ou...432221033.aspx

More information:
Outlook meeting requests: Essential do's and don'ts
http://office.microsoft.com/en-us/he...276781033.aspx

However if the issue persists after you have excluded the Automatically Accept option, I would like you create a new Outlook Exchange MAPI profile and use Online Mode
instead of default Cached Mode and monitor if the issue still occurs.

How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
<http://support.microsoft.com/kb/829918/en-us>

Hope this helps.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

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many thanks for your response (the SBS newsgroups are great!)

Will try your suggestions and revert

""Robbin Meng [MSFT]"" <v-> wrote in message
news:...
>
> Hello JD,
>
> Thanks for your post and Ace's input.
>
> I am with Ace that please first check if "Automatically accept meeting
> requests and process cancellations" is enabled.
>
> To add extra information, if you have granted one or more persons delegate
> access to your calendar or if you have delegate access to someone else's
> calendar, turn off
> automatic acceptance of meeting requests. By turning off automatic
> acceptance you avoid problems with delegate workflow.
>
> Automatically process meeting requests
> http://office.microsoft.com/en-us/ou...432221033.aspx
>
> More information:
> Outlook meeting requests: Essential do's and don'ts
> http://office.microsoft.com/en-us/he...276781033.aspx
>
> However if the issue persists after you have excluded the Automatically
> Accept option, I would like you create a new Outlook Exchange MAPI profile
> and use Online Mode
> instead of default Cached Mode and monitor if the issue still occurs.
>
> How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
> <http://support.microsoft.com/kb/829918/en-us>
>
> Hope this helps.
>
>
>
> Best regards,
> Robbin Meng(MSFT)
> Microsoft Online Newsgroup Support
>
> ================================================== ================
> Please post your SBS 2008 related questions to the SBS newsgroup on
> Connect website:
> https://connect.microsoft.com/sbs08/...i/default.aspx
>
> Please post your EBS related questions to the EBS newsgroup on Connect
> website:
> https://connect.microsoft.com/ebs08/...i/default.aspx
>
> If you want to use a newsreader other than a web forum to access these
> newsgroups,
> please refer to the following blog to apply NNTP password and configure a
> newsreader:
> http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
> ================================================== ================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> ================================================== ================
>
>
>

Hi,

You are welcome JD.

Please take your time to try the suggestions. Also, if you have any questions or concerns, please do not hesitate to let us know.


Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

Unfortunately this didn't work. I have started a new thread as this is not
too current. New thread started 17/11/09

hope this doesn't cause any problems

jd
""Robbin Meng [MSFT]"" <v-> wrote in message
news:...
>
> Hi,
>
> You are welcome JD.
>
> Please take your time to try the suggestions. Also, if you have any
> questions or concerns, please do not hesitate to let us know.
>
>
> Best regards,
> Robbin Meng(MSFT)
> Microsoft Online Newsgroup Support
>
>

Hi,

Thanks for your writing back to us.

Yes, the thread is not lost and you can find or search all existed threads from the following SBS newsgroup entry:

Discussions in Windows Small Business Server General
http://www.microsoft.com/communities...ows.server.sbs

Since you had opened another thread with the latest update of the issue, we will follow up in the new one afterwards.

Thanks for your time and efforts.


Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

================================================== ================
Please post your SBS 2008 related questions to the SBS newsgroup on Connect website:
https://connect.microsoft.com/sbs08/...i/default.aspx

Please post your EBS related questions to the EBS newsgroup on Connect website:
https://connect.microsoft.com/ebs08/...i/default.aspx

If you want to use a newsreader other than a web forum to access these newsgroups,
please refer to the following blog to apply NNTP password and configure a newsreader:
http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
================================================== ================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ================
This posting is provided "AS IS" with no warranties, and confers no rights.
================================================== ================