messages stuck in Outbos

We use Microsoft Windows Mail. We tried to email a couple files from Windows
Movie Maker, while in the Movie Maker app. Our email keeps trying to send
them, only to error out because they are too large. I need to delete them,
but they don't show up when I click on my Outbox folder. However, when I
click on the Outbox properties it says the folder contains 2 message. How
can I get them deleted? Thanks for any help!

File | Work Offline. Can you delete them from the Outbox now?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Lazydogs" <> wrote in message
news:5CC4D3E2-3C16-46DE-B924-...
> We use Microsoft Windows Mail. We tried to email a couple files from
> Windows
> Movie Maker, while in the Movie Maker app. Our email keeps trying to
> send
> them, only to error out because they are too large. I need to delete
> them,
> but they don't show up when I click on my Outbox folder. However, when
> I
> click on the Outbox properties it says the folder contains 2 message.
> How
> can I get them deleted? Thanks for any help!

"Lazydogs" <> wrote in message
news:5CC4D3E2-3C16-46DE-B924-...
> We use Microsoft Windows Mail. We tried to email a couple files from
> Windows
> Movie Maker, while in the Movie Maker app. Our email keeps trying to send
> them, only to error out because they are too large. I need to delete
> them,
> but they don't show up when I click on my Outbox folder. However, when I
> click on the Outbox properties it says the folder contains 2 message. How
> can I get them deleted? Thanks for any help!

Try the tool WMUtil available here:
http://www.oehelp.com/WMUtil/Default.aspx

This could possibly repair that Outbox corruption?

Please read the instructions.




--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

No - they still don't show up in the Outbox - but the Outbox properties says
they are there.

"Bruce Hagen" wrote:

> File | Work Offline. Can you delete them from the Outbox now?
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "Lazydogs" <> wrote in message
> news:5CC4D3E2-3C16-46DE-B924-...
> > We use Microsoft Windows Mail. We tried to email a couple files from
> > Windows
> > Movie Maker, while in the Movie Maker app. Our email keeps trying to
> > send
> > them, only to error out because they are too large. I need to delete
> > them,
> > but they don't show up when I click on my Outbox folder. However, when
> > I
> > click on the Outbox properties it says the folder contains 2 message.
> > How
> > can I get them deleted? Thanks for any help!
>
> .
>

Is Service Pack 1 installed? If not, install it and it fill fix this
"bug".
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Lazydogs" <> wrote in message
news:8C2E327E-6A98-4382-BD32-...
> No - they still don't show up in the Outbox - but the Outbox properties
> says
> they are there.
>
> "Bruce Hagen" wrote:
>
>> File | Work Offline. Can you delete them from the Outbox now?
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "Lazydogs" <> wrote in message
>> news:5CC4D3E2-3C16-46DE-B924-...
>> > We use Microsoft Windows Mail. We tried to email a couple files from
>> > Windows
>> > Movie Maker, while in the Movie Maker app. Our email keeps trying to
>> > send
>> > them, only to error out because they are too large. I need to delete
>> > them,
>> > but they don't show up when I click on my Outbox folder. However,
>> > when
>> > I
>> > click on the Outbox properties it says the folder contains 2 message.
>> > How
>> > can I get them deleted? Thanks for any help!
>>
>> .
>>

I backed up - installed SP1 - restarted the computer........still having the
problem.

"Bruce Hagen" wrote:

> Is Service Pack 1 installed? If not, install it and it fill fix this
> "bug".
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "Lazydogs" <> wrote in message
> news:8C2E327E-6A98-4382-BD32-...
> > No - they still don't show up in the Outbox - but the Outbox properties
> > says
> > they are there.
> >
> > "Bruce Hagen" wrote:
> >
> >> File | Work Offline. Can you delete them from the Outbox now?
> >> --
> >> Bruce Hagen
> >> MS-MVP [Mail]
> >> Imperial Beach, CA
> >>
> >>
> >> "Lazydogs" <> wrote in message
> >> news:5CC4D3E2-3C16-46DE-B924-...
> >> > We use Microsoft Windows Mail. We tried to email a couple files from
> >> > Windows
> >> > Movie Maker, while in the Movie Maker app. Our email keeps trying to
> >> > send
> >> > them, only to error out because they are too large. I need to delete
> >> > them,
> >> > but they don't show up when I click on my Outbox folder. However,
> >> > when
> >> > I
> >> > click on the Outbox properties it says the folder contains 2 message.
> >> > How
> >> > can I get them deleted? Thanks for any help!
> >>
> >> .
> >>
>
> .
>

Try running the various repair functions in the
WMUtil program: http://www.oehelp.com/WMUtil

If still no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Lazydogs" <> wrote in message news:14A9C68B-E65E-45CA-9863-...
>I backed up - installed SP1 - restarted the computer........still having the
> problem.
>
> "Bruce Hagen" wrote:
>
>> Is Service Pack 1 installed? If not, install it and it fill fix this
>> "bug".
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "Lazydogs" <> wrote in message
>> news:8C2E327E-6A98-4382-BD32-...
>> > No - they still don't show up in the Outbox - but the Outbox properties
>> > says
>> > they are there.
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> File | Work Offline. Can you delete them from the Outbox now?
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP [Mail]
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "Lazydogs" <> wrote in message
>> >> news:5CC4D3E2-3C16-46DE-B924-...
>> >> > We use Microsoft Windows Mail. We tried to email a couple files from
>> >> > Windows
>> >> > Movie Maker, while in the Movie Maker app. Our email keeps trying to
>> >> > send
>> >> > them, only to error out because they are too large. I need to delete
>> >> > them,
>> >> > but they don't show up when I click on my Outbox folder. However,
>> >> > when
>> >> > I
>> >> > click on the Outbox properties it says the folder contains 2 message.
>> >> > How
>> >> > can I get them deleted? Thanks for any help!
>> >>
>> >> .
>> >>
>>
>> .
>>

Rebuilding the Windows Mail Folder worked - thanks to all for the help!

"Gary VanderMolen (MVP)" wrote:

> Try running the various repair functions in the
> WMUtil program: http://www.oehelp.com/WMUtil
>
> If still no improvement, upgrade to Windows Live Mail:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Lazydogs" <> wrote in message news:14A9C68B-E65E-45CA-9863-...
> >I backed up - installed SP1 - restarted the computer........still having the
> > problem.
> >
> > "Bruce Hagen" wrote:
> >
> >> Is Service Pack 1 installed? If not, install it and it fill fix this
> >> "bug".
> >> --
> >> Bruce Hagen
> >> MS-MVP [Mail]
> >> Imperial Beach, CA
> >>
> >>
> >> "Lazydogs" <> wrote in message
> >> news:8C2E327E-6A98-4382-BD32-...
> >> > No - they still don't show up in the Outbox - but the Outbox properties
> >> > says
> >> > they are there.
> >> >
> >> > "Bruce Hagen" wrote:
> >> >
> >> >> File | Work Offline. Can you delete them from the Outbox now?
> >> >> --
> >> >> Bruce Hagen
> >> >> MS-MVP [Mail]
> >> >> Imperial Beach, CA
> >> >>
> >> >>
> >> >> "Lazydogs" <> wrote in message
> >> >> news:5CC4D3E2-3C16-46DE-B924-...
> >> >> > We use Microsoft Windows Mail. We tried to email a couple files from
> >> >> > Windows
> >> >> > Movie Maker, while in the Movie Maker app. Our email keeps trying to
> >> >> > send
> >> >> > them, only to error out because they are too large. I need to delete
> >> >> > them,
> >> >> > but they don't show up when I click on my Outbox folder. However,
> >> >> > when
> >> >> > I
> >> >> > click on the Outbox properties it says the folder contains 2 message.
> >> >> > How
> >> >> > can I get them deleted? Thanks for any help!
> >> >>
> >> >> .
> >> >>
> >>
> >> .
> >>
> .
>

Thank you

"mac" wrote:

>
> "Lazydogs" <> wrote in message
> news:5CC4D3E2-3C16-46DE-B924-...
> > We use Microsoft Windows Mail. We tried to email a couple files from
> > Windows
> > Movie Maker, while in the Movie Maker app. Our email keeps trying to send
> > them, only to error out because they are too large. I need to delete
> > them,
> > but they don't show up when I click on my Outbox folder. However, when I
> > click on the Outbox properties it says the folder contains 2 message. How
> > can I get them deleted? Thanks for any help!
>
> Try the tool WMUtil available here:
> http://www.oehelp.com/WMUtil/Default.aspx
>
> This could possibly repair that Outbox corruption?
>
> Please read the instructions.
>
>
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>

You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Lazydogs" <> wrote in message news:9125606F-CAF7-4A58-BFFD-...
> Rebuilding the Windows Mail Folder worked - thanks to all for the help!
>
> "Gary VanderMolen (MVP)" wrote:
>
>> Try running the various repair functions in the
>> WMUtil program: http://www.oehelp.com/WMUtil
>>
>> If still no improvement, upgrade to Windows Live Mail:
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "Lazydogs" <> wrote in message news:14A9C68B-E65E-45CA-9863-...
>> >I backed up - installed SP1 - restarted the computer........still having the
>> > problem.
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> Is Service Pack 1 installed? If not, install it and it fill fix this
>> >> "bug".
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP [Mail]
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "Lazydogs" <> wrote in message
>> >> news:8C2E327E-6A98-4382-BD32-...
>> >> > No - they still don't show up in the Outbox - but the Outbox properties
>> >> > says
>> >> > they are there.
>> >> >
>> >> > "Bruce Hagen" wrote:
>> >> >
>> >> >> File | Work Offline. Can you delete them from the Outbox now?
>> >> >> --
>> >> >> Bruce Hagen
>> >> >> MS-MVP [Mail]
>> >> >> Imperial Beach, CA
>> >> >>
>> >> >>
>> >> >> "Lazydogs" <> wrote in message
>> >> >> news:5CC4D3E2-3C16-46DE-B924-...
>> >> >> > We use Microsoft Windows Mail. We tried to email a couple files from
>> >> >> > Windows
>> >> >> > Movie Maker, while in the Movie Maker app. Our email keeps trying to
>> >> >> > send
>> >> >> > them, only to error out because they are too large. I need to delete
>> >> >> > them,
>> >> >> > but they don't show up when I click on my Outbox folder. However,
>> >> >> > when
>> >> >> > I
>> >> >> > click on the Outbox properties it says the folder contains 2 message.
>> >> >> > How
>> >> >> > can I get them deleted? Thanks for any help!
>> >> >>
>> >> >> .
>> >> >>
>> >>
>> >> .
>> >>
>> .
>>